I take no pleasure in going scorched Earth on any business, but it cannot be avoided for this particular McDonald's location.
Let me preamble this review by saying that the manager, a gentleman, who wore a white short sleeve dress shirt and black vest on the Monday evening (April 6, 2026) that we dined here is an utter despicable person - and possibly some members of his staff too. Due to multiple incidents during our visit, my wife and I felt that their actions seemed to have some racial undertones during our dine-in experience.
Firstly, I took a photo of their McDonald's counter from afar inside of the mall and the manager noticed me and immediately rushed around the counter and got into my face aggressively. He tried to intimidate me by asking, in a menacing manner, why I took the photo, repeatedly. I informed him that I was just using it to write a food review and he DEMANDED that I delete it immediately. I informed him that it was just a picture of their McDonald's and that he was not in the photo.
His request puzzled me, but since I didn't feel like starting a war between our countries over such a small issue, I obliged to de-escalate, but the fact that he was so aggressive about it and even stood over me to watch me empty my phone trash like a child absolutely ticked me off. His aggression and attitude towards the matter was uncalled for. He could have requested it nicely, but it took it a different direction. (I took another photo of their McDonald's from a different angle anyway).
Second, my wife went over to the counter to request for kids meal toys because they forgot it in our order. She observed that he happily helped another customer, of a different race, with a forgotten item, but when they made eye contact, he walked away from her and sent another employee over and didn't help her. She stated that he clearly noticed her and just decided not to help her himself. Besides that, we observed another family of Asian descent seemingly disrespected by another staff member when the staffer kind of just dumped their order at their table in an odd/disrespectful way.
I tried looking for this manager after my wife's incident, so that I could confront him, but he disappeared for a good hour until we were leaving with our kids.
Not that I needed the aggravation to pan their food, but it was absolutely the worst McDonald's food we everrrrrr had. Despite the experience, we were hoping to enjoy our food, but it was utterly not edible. I don't have McD often, but I enjoyed it everytime I've had it...until now, so here goes my actual review.
THE FOOD
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- ALL of the food was absolutely abysmal here.
- Steak burger was so well-done that I'm pretty sure it reincarnated in cow heaven.
- Chicken bacon onion sandwich was rather disgusting and just full of lettuce.
- Kids Filet-o-fish was definitely the worst we ever had. All it had in there was a smidge of ketchup. It was as sad as anything I've ever seen.
- Fries were cold when they arrived. Don't think I have ever experienced that at ANY McD's in the states.
THE SERVICE
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- Do I need to elaborate any further?
THE SURROUNDINGS
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+ There are lots of tables and seats in the food court for this McD's. One (and the ONLY) bright side of dining here.
RANDOM OBSERVATIONS
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- Said my piece above. read more