Service was not good, forgot half our food, sketchy people inside staring. Ambiance was not the best, DO NOT RECOMMEND!!

We come here often. It's always very very slow. Tonight was the last straw. We were able to pull right up to order and it still took us 15-20 minutes to get a black coffee and a small fry. We had to pull forward and wait for the fries... only for them to be just over half full read more

McDonald's - Burgers Near Me - Newcomerstown, Ohio

One of few options near job and it is constantly a disappointment. People in afternoon don't care and deliver terrible service. Food not made right and a mess, horrible attitude from young people and do not want to do job. I've avoided going inside because of attitude and messy food handed to me. I avoid it when I can. Better in morning but not fast. read more

TRASH SERVICE!! We ordered a mobile order and came only like 20 minutes late because we were busy, we went in and they cancelled our Oder! And then the dinner box we were supposed to get apparently stops getting sold at 4 (it's a dinner box not a lunch box) the lady was so rude too saying "would you like to see it" in a rude tone. So not recommend this McDonald's at all use a little extra gas to go to urischville or coshocton rather than go to this horrible place read more

We ordered in the app and got table service. Our wait time was about 10 minutes. We watched many people order on the kiosk and wait 40 minutes or more. Service in drive thru was also very slow. read more

the food was AWFUL! couldn't make a simple sandwich the right way it needed remade multiple times and had an attitude. the drinks tasted just as bad. the service was terrible to busy in the back talking. The lobby was DIRTY DIRTY! filthy all over the place trash completely full and over filling. I wouldn't recommend this McDonald's to my worst enemy. ITS ABSOLUTELY TRASH. DO BETTER!! read more

Not even 1 star. We've been sitting here 48 minutes and still don't have our order. Go to Wendy's.

Don't waste your time, the management at this location is just as terrible as the workers. Don't mind taking orders but have trouble filling them. Unless you have 2 hours to get a few burgers and coffee don't attempt it! read more

Messed up order completely, terrible customer service. Didn't do anything to fix it. And on top of it, FOOD SUCKED!

the food was good but they only gave us 7 nuggets out of a 10 peice box. the sweet tea was perfect tho, was also a little salty. read more

McDonald's - this is the box before we ate any and there is only 7 - Burgers Near Me - Newcomerstown, Ohio

I wouldn't even leave them a 1 if I didn't have to!!! Horrible!!! Placed a mobile order and had ordered 3 /20 piece nuggets for my grandkids. They were so rubbery and cold it isnt funny!!!!! I had 4 small children here and no vehicle to tote them to McDonald's in. So my son goes thru to pick up our mobile order and drop it back off to us before he left. It's bad when you have 2-1 and a half year olds a 3 year old and a 5 year old who won't even eat them they are so cold And nasty!!!! Then "Kara" tells me she can't replace 60 nuggets with out me bringing them back???? You can't bring them to me???? Why don't your manager bring them to me then???? Wow!!!! Corporate is getting a call in the morning as they are closed now!!!! read more

This place only gets two stars because the new person that rung me out and took my order was super nice and apologetic. I tried to order a Carmel macchiato. And "Angie" told her the machine was down. So I asked if that was just for macchiatos. The person, being new, had no idea because I wanted a latte if possible. She tried to get "Angie's" attention and was ignored. I was literally the only customer in the store at the time. Service here is pretty bottom of the barrel. read more

I don't go to McDonald's often, but when I do, this place has me pull forward and wait every single time. I have actually just left and wasted money because they've taken that long; and it's for simple things, like a coffee or something. The fries are very hit or miss, as well. Definitely don't recommend. Go across the street to Wendy's. read more

This McDonald's has to be one of the nicest one I have been to. The whole place was updated with nice furniture and decorations. The outdoor seating area had modern block sitting seats, and the inside had nice comfy chairs. This McDonald's had a ordering kiosk, and there were nice pictures on the wall with TV's. Our food came out in a timely manner. This McDonald's is off a ways of I-77, but it is worth it. I highly recommend this McDonald's. read more

We were at McDonalds, at 3:53. we ordered at the counter, they did not ask me if it was to go. I ordered the food, took our coffee, to the table, and sat there for about 20 minutes waiting for our food. So my husband went to see what the hold up was. The cashier said there it was in a bag to go. we got our food and it was cold. It was not a very good service. I will not be going there anymore. Linda Chambers Kimbolton, Ohio read more

Everytime we have visited McDonald's in Newcomerstown we have had to pull forward and wait for at least 10 minutes for our food to be delivered to our car because something isn't ready. For fast food, this isn't very fast. read more

Horrible I ordered 2 chicken snack wraps and my grandpa got a McGriddle.they told him the grill wasn't working so he had to get something else then a few minutes later they came back and told me they couldn't make my food so we had to get a whole new order and had to wait 20 mins read more

Worst McDonald's we have ever been to. Dirty and disgusting with flies everywhere. The food tasted old, cold and was poor quality

What's the point in asking what sauce someone wants if you're just gonna blueball them and not put it in the bag...

This McDonald's looks new and updated but no one keeps up with it . The area was very dirty . The workers were just chatting away ! Not a welcoming place at all . read more

Stopped here for a quick bite on Dec. 30, 2015 at around 4:30 pm. Food was ok but dining area was not very clean. Tables needed wiped off and there were a lot of workers standing around chatting and having a good time. Tried to get ketchup out of the dispenser but it was empty. I went up and told the girl at the counter and no one made any motion to fill it. She did give me packets. There were places to get hand sanitizing wipes but the 2 dispensers were both empty. Floors in the ladies room were totally disgusting. They need a deep cleaning for sure. I will try Wendy's the next time. read more

This McDonald's has innumerable problems. Oftentimes, and I hear this from other patrons as well, the employees are just standing around doing nothing but talking amongst themselves while you wait there right in front of them and they ignore you. But the coup de gras for me is a new employee who has repeatedly given my elderly mother the wrong change. Last evening, my mom bought an iced tea, gave the girl $20, and the girl gave her $10.93 back for a $1 iced tea. My mom was so busy counting the change to make sure it was right this time that she didn't realize quickly enough that the girl cheated my mom out of $8. This girl always takes forever to give change; she's always messing with the money rather than giving change straightaway like the other employees do. My mom has told her in the past that she gave my mom the wrong change and she argues that she did not. My mom has let it go in the past as she is a quiet person who doesn't like to argue. I assume the girl picked up on this and decided it was safe to not return bills to my mom this time. I'm sure if my mom is getting cheated by this person, other patrons are as well. read more

Used the kiosk to place an order for 3 people and received my order number. Waited 15 minutes at the line to pick up my order which was never announced. I asked the employee there about the status of the order and she walked away and began performing other tasks. I waited 5 minutes and again asked her if someone was checking on my order. Without answering she turned to another employee and showed her my order receipt and both began scanning an overhead computer screen. She then began speaking to a manager who appeared too busy to talk with her. After a total wait time of 25 minutes with no explanation or apology from any member of the front counter staff I left. The restaurant was busy but the impression I received from others waiting for their food was that there was a serious breakdown of service with no effort made toward "customer service". I went across the street to a Wendy's restaurant where I encountered several others whom had just left Mcdonalds dissatisfied with their wait time. read more

Nobody here can read or understand English. Food order is never right,EVER. Asked for no pickles and got no onions and a huge pile of pickles instead. Doesn't matter what you order they will screw it up. They might be able to handle a water, but I wouldn't bet my life on it. read more