Okay so i'm not even sure exactly where to start... We ordered two cheeseburgers all plain and 2 chicken nugget happy meals. The people were actually nice.. for once! It was empty which explains a lot. We got our food with our happy meal drinks different sizes, and both of our happy meals turned out to be cheeseburger meals with everything, not even plain which is what we had asked for. One happy meal turned out to have no fries and the other happy meal had two fries. Whatever. The two cheeseburgers were the complete opposite of plain, with ketchup and onion and pickles and blah. This ain't the first time our orders were messed up but they've never been this bad. Oh yeah also, fries and really soggy and cold these days!! read more

This location just keeps getting worse and worse. Deserves zero stars. Honestly not sure how this place is open anymore. It took 30 minutes for me to get a breakfast burrito through the drive through. Only 1 car ahead of me. I was asked to wait at the ordering screen...like what could possibly be happening? I pull up to pay and no acknowledgement, no hello, nothing. Just asks me to pay and five minutes later says my card didn't go through. At this point I'm 20 minutes in and do not want to give my card again, but the guy argues with me and says he "knows it didn't go because I work here". Even after paying, it takes another 10 minutes for them to hand me ONE burrito. JUST DON'T GO HERE. IT'S HORRIBLE. read more

The service at this McDonald's has to be ranked as the worst you can get--lowest of the low. It has been this way for so many years it's pretty amazing, and nothing changes. Expect super long waits, multiple incorrect orders, low staff levels, hair in food--the works. I almost never Yelp, but it has to be said: Just the absolute worst service. read more

Absolutely the worst! Staff rude and dismissive and restaurant was filthy. Every table top was dirty and had food pieces left and floor was littered with napkins and food. read more

Last night I ordered a Big Mac with extra pickles. They had me pull out of line to wait for the special order. When I got home I noticed they put one extra pickle on the burger! How cheap can they get? I'd gladly pay for the extra pickles and have it they way I wanted it! No wonder McDonald's has gone downhill. I will stick with IN-N-OUT who always tries to please their customers. When you ask for extra pickles they give you 10 plus! read more

If I could give this a zero I would! Don't come here I got food poisoning from here! I never eat McDonald's but made an exception to bring my nephew to get a Minecraft toy. My brother used to work for McDonalds and said this one is the dirtiest McDonalds you could go to! Stay away!!! read more

They are unorganized. They don't offer refills on drinks!! I will never come back! "Xxxxxcccccccxxxxxxx

I wish there were a way to give negative stars. The service here is just really bad; the cashier sounds like she's miserable.

Wtf is wrong with this place? Stevie Wonder could do a better job putting orders together! You would think for $20hr they might have someone trained to make sure the food going into the bag was somewhat close to what the order asks for! Grrrr almost every f'ing time now so shame on me for still using them. read more

this mcdonalds is not worth your time or money ! ive been here twice & unfortunately both times have been disappointing. the first time i came to this location, it was around 8 pm - there weren't too many people there & it still took at least 20 minutes to get our food. the second time i came here was around 4 pm; i ordered two happy meals & i was waiting over 30 minutes for my order. when i received my order, i checked to make sure everything was correct, & i noticed i was missing my extra fry & apple slices in my happy meals; i let them know & the employee repeated back to me "apple slices & extra fry" then proceeded to give me two apple slices. the staff is not good when it comes to taking accountability & fixing their mistakes. at this point it had been almost 40 minutes, so i just left it alone & left. luckily, the store is fairly clean & that is the only good note i have about this mcdonalds ! granted this location is always extremely understaffed & that is management's fault; but the quality of service should not be compromised to this degree. read more

Not exactly sure why every single time I come to this location they have me pull up to the side to bring my order even if it's just a drink and french fries unfortunately the wait for these two items is typically 20 minutes the first time it was the second time the third time. I am completely frustrated with the process of this store they continuously forget items and when you tell them, it takes an additional 20 minutes to get what you need. read more

I ordered two large fries and this is what came.... my boyfriend took his out already (not in picture) and they're both literally half empty what is this bullshit?!?!?! read more

McDonald's - Half empty fries!!!! - Fast Food Near Me - Corona, California

Zero stars. What a s**t show. It took over 30 minutes to get our food! 2 $6 meals. Easy order. Ordered at 1224 and didn't receive it till 110. Nobody knew where our ticket number or order was, and I wasn't the only customer complaining about this issue. The only two workers that were actually trying to help us were Cody and Isaias. I felt bad for both of them because they were getting all the heat. The other workers running around were just clueless, not very helpful and just ignored us when we needed help. What's going on at this location? Who hired these young kids with zero customer service and zero attentiveness? Where was the manager? Whoever the manager is or store director of this location needs to be aware of what is going on. This place is terrible. My wife will be calling corporate and we will make sure something gets done about this location. This place has no sympathy and lack of training. And judging by the manager that was nowhere on duty is the same way. Can we just shut this place down? I will never come back to this location, and please whoever reads this, do not go to this location! I repeat, do not go to this location! Again, we will make sure something gets done. read more

This location has great staff, Tyrone is always joyful to be around and so attentive. This location is always clean and busy. I like the remodel! read more

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If I could give zero stars I would. Lazy workers, poor service, I was given an ice cream cone that was already melting - the server didn't give me any napkins. The drink I ordered is also watery. read more

I have been coming to this location a lot in the morning for their egg McMuffin and hash browns and it never disappoints. I have been wanting to try their new spicy crispy chicken sandwich, so when I arrived at the drive through they asked me if I wanted to try it out, I said sure I'll take an order of that and that's it. Pulling up to the window I paid for my food and they told me to pull up to the side of the building and they will bring it out. I pulled to the side marked for drive through parking and waited for them to bring me my food. I waited and waited and waited and started to grow impatient on what is taking so long to give me one order of food that they suggested that I try. I said just 5 more minutes and I'm gonna to walk in and see what's going on. After a total 30 minutes total of waiting I finally got my sandwich and took off. McDonald's in general needs to change how they do their mobile curbside pick up. Everyplace that I have gone to you order your food and then when you arrive at the location you tell them your parking spot and they bring you your order. At McDonald's you have to park at one of designated spots place your order and wait for them to make it then bring it out to you. To me that defeats the purpose of curbside pick up where you don't have to wait to get your food. I feel it's faster going into the drive through than it is to do curbside pick up. read more

McDonald's - Fast Food Near Me - Corona, California

Stood waiting for 15 minutes and was not acknowledged by anyone to take our order. There was a gentleman who was having issues with placing his order on the machine and rather than the manager just getting behind the register to take orders, she took up more time to go see what's going on with the ordering machine causing people to wait even longer. There was plenty of staff working and yet, not one acknowledged any customer. Just because you're transitioning to try and get ppl to use the electronic ordering machine doesn't mean you ignore your customers. If you're having more issues with the electronic machines then go back to providing customer service. Horrible service! read more

So....I'm super upset at these folks. Ordered 2 Big Mac #1 meals. And a couple of extra big sandwiches. What we got was...2 Big Mac Sandwich meals and the two other "Big Macs" were some pastry inside a Big Mac boxes...why??? Hey management at this McDonalds, I'm talking to you: - train your people and make sure they are doing the right thing. You basically ripped me off -might this be why your reviews are garbage...hmmm I wonder. - make this right as you cheated me out of money. Super upset that we paid money for food we didn't receive. read more

McDonald's - Big Mac box with.... - Fast Food Near Me - Corona, California

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Absolutely the worst McDonald's in corona...came 20 mins before they closed for literally one frappe. Didn't mention they were closing while 3 cars were ahead of us. So naturally the workers take their sweet time to milk the clock to they wouldn't have to do more than one car. Trash workers and location read more

If I could leave 0 stars I would every time I come here it's easy 20 min ordeal to get a simple order that they can't even get right I try to avoid this place as much as possible but sometimes I can't let's not get started with the drive thru just a shitty mc Donald's period read more

Worst McDonald ever. Really hope they take away this franchise away from this people. They are totally ruining McDonald reputation. I have never seen service this bad. Workers don't really care about customer service and it only reflects it on the people who owns this location. read more

The wait at this place does not improve at all. Waited over 10 minutes to place an order over drive thru sitting in front of the order speaker. That's bad! read more

I understand it can get very busy but try not to forget about us curbside customers. Waited 15 mins and nothing. There were other cars waiting as well. I had to walk in and my order wasn't even made yet. Took them 1 min to make it so idk what happened there. read more

If I could give zero stars, I would. Waited 25 minutes for our food when all we had was 30 minutes for our lunch today. The manager was on her phone instead of doing orders, the workers were laughing and messing around in the kitchen and overall the workers were rude and short with people that asked about their orders. Really should change management, not pay them $20 an hour or close this location down at this point. read more

OMG Was ordering food in the drive thru and, N0 EXAGGERATION, saw 30 RATS running around in the bushes!!! Had to cancel our order. Both the cashier and manager knew about the infestation. Was told that they NEVER get inside. DO NOT ORDER ANYTHING FROM THIS LOCATION!! read more

WORST MCDONALDS IVE BEEN TOO!!!! I had to wait 20+ minutes for just a coffee and a hash brown. I couldn't even get someone to refund me because all the workers would be in the kitchen or attending the people in the drive thru. And when I did go ask for a refund the workers laughed. They were so held back and I wasn't the only one. I asked for a refund and that's when the food came out. And too top it off the coffee was less than half filled. DON'T EVEN BOTHER WASTING YOUR TIME HERE read more

Wouldn't recommend, the people are absolutely rude you're better off making the food yourself. I didn't even receive my mcdelivery order I spent over 18$ on and they wouldn't give me a refund. Unacceptable from this establishment and a disgrace to all McDonald's out there read more

I told them no pickles and onions on my 2 burgers and they added some and extra. Worst customer service ever don't come here

The absolute worst McDonalds. We ordered $71 of food and only received 20 McNugget's a coke and the new Chicken Big Mac with no bun in a pool of sauce. They won't answer the phone and keep hanging up on us. We're hungry and in the middle of moving. We now have no dinner and are out all of that money read more

McDonald's - The new chicken big Mac should be renamed the crap Mac just two chicken patties in a pool of lettuce and sauce. It's disgusting. - Fast Food Near Me - Corona, California

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Not sure why I got Ham Egg McMuffins instead of Sausage Egg McMuffins. They had me wait extra time for these too. I would expect it to be correct. Check your order before leaving, or you will be scammed...the guy also asked me how many salsa packets I want. I asked for 8 and he gives me 4, what's the point of asking? Is there any sort of training done at this McDonald's? Very disappointed. read more

McDonald's - McDonald's new Sausage Egg McMuffins! (Sarcasm) - Fast Food Near Me - Corona, California

Absolutely the worst!! Drive through made us wait for a couple hamburgers only to give us the wrong order, I guess my fault for not checking our order, I wonder how many times a day this happens? And No one is answering the phone when I call. CHECK YOUR ORDER before leaving! read more

EVERYONE working between 1-2pm on April 4 did AMAZING!!!! it was INSANELY busy inside and drive thru, they handled it BEAUTIFULLY !!! if someone had an issue with their order, they handled it with responsibility, kindness, and professionalism. i waited a little long but expected because it was busy but my food the hot, fresh, and crisp !! as someone who works fast food, give them a break when it is obviously busy !!!! loved my minecraft meal read more

I placed my order online. I paid for it. I go to the drive-through and wait through the line and then they tell me their computers are down and they can't do my order. Your customer service absolutely is horrible. read more

This place is trash. The absolute worst. I'm just filling in this review so I can give it one star. Don't bother going through the drive through you have to wait curbside anyways. read more

Most McDonald's I've been to suck at customer service in every way. However, this one takes the cake. The restaurant is always dirty, the staff doesn't acknowledge anyone, and they take absolutely forever for everything. I waited 20 minutes for a single cheeseburger that I ordered ahead for. And hardly anyone was even there including in the drive thru. Not to mention they almost always get my order wrong. Please management fix this place. read more

This has honestly been the worst & most stressful experience ever . This location is super unorganized & can't keep track of orders . I was in the drive thru & waited parked for 20 minutes while they kept giving me other orders . I got down to figure that out and took another 15 minutes because my order couldn't be found & they hadn't given me a receipt . Thank god I used my app & could show my order . read more

Slow service! I can't comment on their customer service because there is NONE. You must order through a machine only. No air conditioning or employees to speak with. Waited for way too long for our food. My son had to wave an employee in the back area to ask for a water cup. Took them about 8 minutes to provide a water. read more

Doesn't matter if I order through DoorDash if I order on the mobile app or if I order through the drive-through , this McDonald's always messes up my order with a missing item. This happens every single time Without fail. Geez, who is the manager her? Can we get people who know how to count? read more

The absolute worst McDonalds. Haven't been there in a while because of the terrible service and my order was always messed up, but I hadn't eaten and was on my way to a meeting so I went thru the drivethru. At the FIRST window I used my card to pay and was told to go to the next window. At the NEXT window the manager asked me to pay for my meal, and I told him I already paid for it at the first window. He asked me to show him my receipt and I told him the girl didn't give me one, she just said thank you and told me to go to the second window. He said without a receipt, I have no proof that I paid, and in order to get my meal, I would have to pay there at the second window, which I did. While waiting for my food, I opened my bank app and it showed TWO IDENTICAL CHARGES from them, showing the payment did in fact go through at the first window. I told this to the manager and showed him the two identical charges, and he said he "hears this all day long" and that I had to take it up with my bank. They have the proof they screwed up and still won't fix it! Horrible customer service and crappy management. read more

McDonald's - Fast Food Near Me - Corona, California

Curbside mobile order. After waiting over 30 min I went in. Took a while to even have a staff member come out since they are all in the back now with the digital tools in the lobby. I said we were in spot 3 for over 30 min. She asked my order number (1979) and then helped someone else, then nonchalantly - actually like she couldn't care less - came out with my order that had been sitting there forever. She didnt say anything. Not sorry for the wait. Nothing. I asked if my order had just been sitting there and she said no just waiting for the eggs. I got my breakfast without eggs. She said the sandwich. I watched other curbside people who got there after me get their orders before me. When I finally got home, my deluxe breakfast with muffin (no eggs) was missing the muffin and the hashbrowns were all burned badly. I didn't even get to eat my food. And yes it was DEFINITELY sitting there the whole time. UNACCEPTABLE. Your team does not care at ALL and just expects the digital tools to do all their work for them. Im so pissed off. Everyone in the dining room was upset. EVERYONE. They were not impatient. Everyone was being kind to the staff, including me. But they didn't care at all. read more