Easy to schedule an appointment. Josh was well prepared when he arrived. He was thorough and…read morequickly diagnosed the issue. The repair price was fair.

Quick response to my query; fixed my oven with minimal hassle; pleasant person and reasonable fee…read more Excellent!

Service, quality and value. Thought I needed a whole new hood fan assembly. Josh just tightened a…read morefew volts and it was fixed. ! Dependable.

The ratings left by others for Josh do not lie! Within 24 hours we had called, scheduled, and had…read moreour dryer up and running again with a new heating unit and a shiny clean interior. Thanks so much Josh for the fast and efficient service at a very reasonable rate. If you need something repaired or just checked out quick, definitely give this gentleman a call. You will NOT be disappointed

Only five stars allowed? After being without an oven since…read moreNovember, we were THRILLED when our new range arrived. Since it is a dual fuel - gas on top and an electric oven - plus a downdraft, few installers can tackle a task like that. Dan arrived within only two days, and has installed lots of dual fuels and downdrafts before. He was polite, efficient, kept asking me if I had any questions, and cleaned up when he was done, including the removal of my old sweetheart. May she rest in peace. Call 231-652-0372 to get it done right!

My dryer stopped working and was 18 years old so was on fence about repairing or replacing. Dryer…read moreworked when I held the start button in so was hoping was a minor fix. I called Dadd's and told him age of the dryer and he strongly encouraged a repair. He said it could be as low as $130 for a minor repair or $200 at most. He said it was $90 for diagnostic and no charge for travel. He came out 2 days later and was 3 hours into his arrival window. After no more than 5 minutes he said I had a busted belt and I was happy thinking I'd be on the low end of his service charge. He didn't say anything further and took dryer apart to replace it. After a couple of belts he did find one that fit and installed it and then announced my bill was $200. I was a little surprised cuz the work he did couldn't have taken more than 15 minutes and he'd told me on the phone he billed for labor by the quarter hour and didn't know why this small job wouldn't qualify for the $130 price he quoted me on the phone for something that took about 15 minutes! I let him know I wasn't thrilled and he started quoting other places that were allegedly much higher for just a service call instead of explaining his pricing. He never even offered me an itemized bill either showing exactly how he justified that price either! In retrospect I should have demanded one. I thought all professionals would do that for repairs! He didn't even offer a receipt either although I did pay with a check. I thought he was a little unscrupulous quoting me $70 cheaper on the phone than what he charged when the work was done--especially when I would have been hesitant to put $200 dollars more into that old of a dryer--and he was aware of the age of my dryer! I also looked up the serial # of my belt and it was only $10 on Amazon--so if was $90 for diagnostic and $10 for belt he charged me $100 for 15 minutes of work! I would not recommend this company.

Professional, on time and knowledgeable. Mark went out of his way to make sure my appliance was…read morerepaired correctly

I called Taylored to come fix our G E dishwasher. They are from Muskegon/Norton shores area. When…read moreI went to the web to find a business in small appliance repairs. I chose Taylored because they were near Twin Lake and had a 5 stars. They sent Jake (technician) who came our home the next to repair our dishwasher. Jake was professional while at our home. Seemed knowledgeable in his area (small appliance repairs) . Completed the job and left house clean. He was kind in answering at all my questions. Very friendly during his time at our home. I was pleased when I looked at my bill. Their prices are really fair. I would recommend if you have a household appliance that needs repaired. I definitely would suggest you give them a call. I know I will 616.805.9626

Used Bo several times for all our appliances. Very friendly and knows his stuff. Worked on our…read morestove, refrigerator, microwave and dishwasher. We have recommended him several times to friends and they were all pleased with Big Lakes service. Will continue to have them be our go to appliance repair service. Manufacturers make these appliances to only last a short time so having a trusted service company is a need today with the rising cost of ALL appliances.

Bo misdiagnosed our dishwasher which resulted in a flooding in our kitchen. We have called/emailed…read moreand he will not respond. Another technician that he sent confirmed that Bo made a mistake. Not a trushworthy business, they do not stand behind their work. I would strongly recommend using someone else - if something goes wrong, I wouldn't not expect them to cooperate.

Called and asked for a Unitzed W/D set. Person on the phone told me there are no unitzed unit. She…read morehas been working in this industry for 40 Yrs..Told me they don't call them unitized in Muskegon.. Tried to send this to the store but no way to Text it or email it.. So much for that! About this product GE Unitized Spacemaker washer and gas dryer with 12 wash cycles and 4 dry cycles. This white laundry center features Quiet-By-Design, 6 different rinse temperatures and a max spin speed of 800 RPM. Less Brand GE Power Source Gas Type Stacked

what does this say written by metropolitan tech lg sent out to service our fridge since it was…read moreunder warranty. it says the work olson's did on my lg refrigerator voided my warranty so now rather than getting our fridge fixed for free because we paid for the warranty , we just went out and spent $3k on a new fridge since the tech lg approved to come out from metropolitan appliance repair stated your tech tapped into the wrong side breaking the seal of rhe closed system. so since your company ruined and voided my warranty are you going to be sending me a check in the mail? or will you call metropolitans appliance repair and lg and work it out between the 3 of you? because i can promise you someone, other than me will be paying for this fridge - and thats a horse you can bet $100 on!!!

Not quite the experience I expected. I try to support local businesses, but my call to AJS for a…read moredryer repair estimate was disappointing. After a quick 20 minute look, the technician concluded, "Yeah, you need a new motor..." As an engineer, I found the assessment incomplete; there was no access to the motor, no terminal isolation, no resistance checks on the windings, and no inspection of the blower wheel. I mentioned I was getting the E65 error code, which manufacturer documentation links to a high limit thermostat trip, yet there was no check for restricted airflow, clogged venting, a faulty heating element, or a blown thermal fuse. Just a blanket statement that the motor needed replacement. Providing additional information to the techs is just irrelevant, I guess. I hired a professional because I don't have time to do the diagnostics myself. After paying $110 for the visit, I was quoted nearly $1,000 to replace the motor--and contrary to what their website states, the $110 was not applied toward a possible repair. Very disappointing.

Not good is an understatement. Most customer service jobs pride themselves in communication, not…read morethis one. If you like the feeling of potentially getting scammed then sure you might like them. Tell the customer up front if you're not interested in the job. pick up the phone and touch base with the people that somehow keep you in business. This review page is much more helpful than google. 9 reviews all 1 star. make it 10 now. That's 0/10 now They're batting .000% hopefully anyone looking for appliance repair looks here first because the 4.3/5 on google is severely skewed.