What a great find here in Monroe. Knowledgeable, informative, and quick to deliver. During our restomod of our property, McCollum has delivered tons of stone, yards of mulch, and bales of pine straw. What I have enjoyed most is their willingness to answer questions and advise what might be a better solution. Cool. And competitively priced, too. McCollum has earned my business and I suggest they'll earn yours, too. Has my "Give 'em a Whirl" meter firing up the diesel to deliver some more. Buy here. read more

Horrible customer service. I sent one of my dump trucks to McCollum trucking and grading to grab a load of red mortar sand. I called the office to place the order and make the payment. Spoke to Amanda, (very nice girl ) and told her my truck is there to get 15 yards of red mortar sand. She said ok no problem and charged my card for the sand. She told her loader man to load my truck with 15 yards of red mortar sand which is what I ordered and paid for. Once my driver delivered the load and dumped it out at the clients jobsite he sent me a picture of a successful drop as he does with all the loads he delivers. Upon closer inspection I noticed it was NOT RED MORTAR SAND, but red mulch instead. I call Amanda and ask her what I paid for? She responds: 15 yards of red mortar sand ". I tell her: well my truck just dumped out a load of red mulch. She responds and says: well I told my loader to load him with red mortar sand, idk what went wrong, let me transfer you to my boss man Ronald (the owner of the company). I asked him what we can do about this as his employee and loader man clearly cannot follow instructions nor does he know the difference between red mortar sand and red mulch. Keep in mind that the red mulch is double the price, and he can possibly loose a lot of money if his loader keeps loading trucks with material that is double of what customers pay for. Simply because his loaders don't follow instructions from the office and can load trucks with whatever they feel like even if it costs double the price!?!. Ronald proceeds to tell me that my driver, should know better with what he's getting loaded with, when in reality his loader should know better and load the correct material as the loader man does this everyday for a living. (My drivers do not get out of trucks for safety reason, especially around big loaders that would crush a human with anyone even noticing) COMPANY POLICY. The only way my driver knows what he's loaded with is after he or she dumps the loader out. Once again, for safety of my drivers. In conclusion, Ronald told me it's my problem and I'll have to be once again paying for a load of sand for the second time due to his employees incompetence. I told him I will be buying another load of sand, but not from him. You sir (Ronald) did not only loose out of a load of red mulch for the cost of red mortar sand, but you also lost a trucking company as a ongoing and future client due to your horrible customer service and untrained employees mistake. Little do you know that call was recorded where Amanda, and you admitted your loader made a mistake and I will be passing that on to my credit card company once I file fraud charges to get a refund. Do better next time. I Hope this review will help someone else from getting treated this way. read more

McCollum Trucking & Grading - RED MULCH- 45.00 per yard - Nurseries & Gardening Near Me - Monroe, North Carolina

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If you're able to use bulk, this is the place to go bc their gravel pricing is fair. I hv purchased gravel from McCollum four times so far, all different varieties n sizes. I hv bn very happy with their help. Once when I did not hv a truck, their trucker delivered my white pea gravel professionally, dropping the big load perfectly without damaging everything around the drop. When I bought a truck, they were kind enough to suggest that we loaded the truck by hand bc the heavy black iron stones would damage the bed if it were loaded by their bucket. Much appreciated that! Once when I bought river rock, the bucket driver made sure all my five gallon buckets in my bed were uniformly filled which helped me cut shoveling time. Recently, I needed only a 1/4 ton of 7/8 white rock but the lady told me there's a new minimum of 1/2 ton so at first she wouldn't sell any to me. I didn't think I could handle driving such heavy load let alone having to unload the load by myself. I guess she finally saw my predicament n kindly sold me 1/4 ton. It wasn't easy driving the 1/4 ton far to upper Charlotte. The steering wheel had a mind of its own with such a heavy load. It saddens me that I can no longer buy less than 1/2 ton bc of the rule. I don't understand why they decided on such a rule bc a sale is a sale, right? I hv had such a long history buying gravel from them. I was planning to buy more for another project and another and... I hope they change their minds from 1/2 ton minimum to 1/4 ton so regular customers like me can keep purchasing. I don't understand why they're refusing smaller orders. Isn't it still a sale? I bought my truck just for this n now... . I'd rather buy locally from McCollum than from a big box store which profits go out of state. Sadly I can't buy a bigger truck or a tow hitch. I'm going to try n try again to see if they'll let me buy again. I hope they change their minds. I hv bn a loyal customer after all. read more

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