*They will not post my review on Google Reviews, so I have come here to post my experience. *
Wow. I wish I could give zero stars, this experience doesn't even deserve one star.
Dr. Moss was one of the most careless, condescending, and disengaged providers I've ever encountered. He couldn't be bothered to offer even a sliver of basic human decency. No introduction, no explanation, no effort to communicate, just a very cold, rushed, disinterested presence. He ignored questions, gave no useful information. It genuinely felt like he did not even want to be there in the first place. It felt like being an inconvenience rather than a human being in need of care.
I truly do not understand how someone this checked out and rude is still allowed to see patients. I've already warned people I care about to avoid this clinic entirely if they are in need of any eye related help. If you're looking for a compassionate ophthalmologist who offers clarity, medical support, or even minimal respect. . look elsewhere. This wasn't care. It was total dismissal.
I left more confused and unhopeful about my condition than when I arrived. Train your staff in compassion, communication, and basic human decency. it would go a long way. Patients should never have to feel like they're walking on eggshells. If he can't show up with kindness, why is he in this line of work? Do better. read more