I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to…read moremanage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants!

We have worked with Dan and Genesis for quite a while and have had a really AMAZING experience with…read morethem. Dan is responsive, easy to work with, and is always willing to go the extra mile when something comes up. Genesis has helped us deal with a number of different property issues, including coordinating contractors, getting estimates, handling repairs, and helping work through any other situations that have come up. Dan doesn't just pass things along, he stays involved and helps get things figured out. The Genesis TEAM has also done a great job on the rental side, making sure our properties are marketed well, get the right exposure, and ultimately get rented. Between that and the way Dan and his team handle everything that comes with owning rental properties, we have really appreciated working with Genesis over the years. Definitely 5 stars!

I have only been working with Don for a very short time and I am already delighted by the level and…read morequality of service he has provided. I was not thrilled about having to pay for a property manager, but had come to find managing our rental home from overseas too difficult to do on our own. Don has already given me such piece of mind, and it is like I finally have someone a the house that cares about it like we do.

We had the unfortunate experience of having very bad property managers for four months and no…read morerenters before we found Don at 1st American. The quality care and attention to detail that was put into listing and showing our home and making sure all of our concerns were being heard and addressed was such a stark and startling contrast from our previous experience. We have been thoroughly impressed with his availability, communication and provided services. Especially after he found renters for our home in far less time and a far more reasonable price. We could not be more pleased with his professionalism, availability, and expert knowledge in managing our home thus far.

Carly is helpful with willingness to spend the time to find the right house. Her skills and…read moreexperience helped avoid problems and frustrations. I selected her due to her years of working with clients in the Tucson community. Working with Carly was a very good decision.

5 stars for Carly all the way! As a first time home buyer I was nervous and she was patient and…read moremade sure I was comfortable every step of the way. 6 months after closing she still takes the time to answer my questions when needed.

Greg Danhoff of Morado Canyon Realty has been the property manager for the house I rent for 2-1/2…read moreyears and is, quite simply, the absolute best. He works with a competent, talented crew of repair folks and IS ON IT whenever a problem occurs, and the different repair people he works with ALL speak highly of him. Not only that, when I was considering moving out and downsizing because the size of my family changed, he steered me on what to look for in a property manager and gave me tips on how to find a good one. What more could you ask for: Integrity, quality, and a smart guy whom others speak highly of. Outstanding.

I wish these reviews were here before I rented from her a long time ago!!!…read more She used to be just with Rent Me Arizona, then once we moved she was in the process of going Fergen & Co. When we first applied she told me there was an eviction on my record and I needed to pay a higher deposit. I knew I didn't have an eviction, but I agreed to pay the higher deposit because I did have a low credit score due to being young. God I was so naïve! When it came time to move, she definitely knew how to scam us straight out of our money. She called me back to verbally discuss things that I tried to get in writing by emails. I don't know why but I thought she was just being helpful. After probably 45 days with no deposit back and tons and tons of unanswered calls and emails, I received a check RIPPED in the mail. the post office stated that it was like that when it was sent to them. She had written a check for less than HALF my deposit, and ripped it to hide that the date was past 30 days. I had a lawyer write her a letter demanded replacement of the check and more for deductions that I could dispute or else I would take her to court. Her lawyer told my lawyer to return the ripped check and they would at least return the amount that was damaged. My lawyer did, and she never returned the check. I had only one year to file a lawsuit but it became too costly because I had moved out of state and I just had to sadly let her get away with it. She stole nearly 2k from my family in this. DO NOT RENT FROM HER!!!!!

I would not give Fergen & Company any stars, just as all of the rest of the reviewers! Before she…read moremerged with Paielli Realty, she would never respond to emails or voicemails; she would never provide any accounting statements; I was lucky to even receive my rental checks and they were never on time. Recently, she merged with Paielli Realty, which was to "improve" operations; however, it only went downhill from there (hard to believe the situation could get worse but it did). Since the merger, she now only deposits my owner rental income in arrears, and NOT in the first 15 days of the month as NORMAL PROTOCOL in the property management business. What broke the camel's back for me was when they finally got around to doing repairs (I came to find out later the tenant's repair requests were ignored for the longest time), they started charging me a "coordination fee" to "handle the coordination of the repairs".... That is SUPPOSED TO COME FROM THE MONTHLY FEE AND THE ANNUAL ADMIN CHARGE FEE! Well obviously nowhere is this bogus fee spelled out or allowed in the agreement and I have since requested the fee to be deposited back to me and gave them my 30-day notice. They now don't respond and have yet to deposit the unallowable fees back to me so I have turned them over to my attorney! I'll let the law take over now.

I'm writing this review as a property owner. The reason I…read moreneed to clarify is I saw so many negative reviews from renters. I'm not one of them. Hilda has been my agent taking care my rental property for 10+years. She helped me taking care all issues renters encountered. From small appliance repair to major A/C and roof repairs. Most of my renters are responsible. They did their job when they move out. And they got their deposit back. At least that's my understanding according to my monthly reports. So I think the renters who posted a bad review just think they didn't get their money back must have missed something. I wonder if they really did what they should do when they move out? To resume the house to its original state when they move in. Yes, you can have your point of view as a renter. But for me - an owner. I would like to see my property gets well taken care of. For that point, I'd say Hilda did great job for 10+ years managing my property. That's what property management should do, right? So in 2021, when I decided to sell my property. I asked Hilda to represent me as selling agent. I truly feel she deserves that 3% commission. She helped me get a good price. Much better than I anticipated. I also want to give her book keeper-Rhonda a shout out. She sent me monthly and annual reports that list all expenses and cash flows which is great help on my annual tax return. After my property is sold. I have no other properties in Tucson. But I highly recommend Hilda to anyone who needs a reliable property management agent.

I would strongly suggest that no landlord or renter works with this company. We are currently…read morerenting a home that they manage. For six months we have been trying to get them to fix the dishwasher, mold in the bathroom, stained carpet and a broken lock to the garage. My husband, who is completely capable has offered to fix all of these problems but they won't allow it. Instead they send one incompetent service man who doesn't fix anything, says he will be back and then never comes. The dishwasher broke again for the third time this weekend after they had supposedly fixed it. They take the owner's money, our money and are letting this nice house fall apart. We have contacted our legal counsel. Save yourself some time, headache and legal fees and stay away from this organization.

i give the crooks a zero spent 70 bucks to fill out an application for them to tell me i was not…read moreeligible to rent from them because i had a bankruptcy 7 4 years ago and a hot check 26 years ago.dont waste your time or money on the piece of shits....good news is i got approved to buy a home and guess who the last real-estate office i use will be

If you are looking to rent, you would do best to skip this place! All of the negative reviews here…read moretell the true story. Best to run the other way!