I hired Claudia Drezza to decorate my home, and the experience was extremely disappointing and unprofessional.
Aside from the initial retainer, I agreed to pay her a 10% "management fee" on every service and product purchased through her. She assured me that I wouldn't have to worry about anything because she would handle receiving furniture and organizing everything in my home. Unfortunately, that could not have been further from the truth.
She repeatedly asked me and my fiancé to receive deliveries for her, even though we both work full-time in Orlando and had made it clear from the beginning that we couldn't be there to accept furniture. This was one of the main services she promised she would take care of, yet she failed to deliver.
The only day she actually came to my home to receive some furniture, she left it in complete disarray. Boxes were left open and scattered around the house, the bedroom was unfinished, and when she adjusted the dining room chandelier, she left a hole in the ceiling with insulation falling out and light covers thrown around the house. She even claimed that I was responsible for covering the cost of repairing the hole in the ceiling.
I also hired a curtain installation company through her, only to be told later that she wouldn't even monitor the service because she "trusted the provider." This was supposed to be part of the management fee I was already paying her for. When I confronted her about the mess she left behind, her response was that I could just put all the decorative items together myself--and then she simply sent me an Amazon folder with links to purchase them directly.
That is not what I hired a designer for. I expected a well-organized, professionally decorated home, especially for the price I paid. Instead, I was left with unfinished work, unnecessary stress, and now I will have to complete everything myself. read more