Updated Inital review with photos. Still love how awesome Ashton was. Still in love with my ring…read moreand we even got the wedding band from Couch's where Ashton and his team were patient and helpful every step of the way.

I went in to look for a watch for my Grandma's birthday…read more I was greeted as soon as I walked in the door and helped immediately. After I picked out a watch they beautifully wrapped it for me. I would say this is a higher end jewelry store but anytime I've went in I've always felt welcomed and at ease. They have always been more than willing to help me and answer any questions I have and have never pressured me in any way. I don't think you can go wrong by giving them a try!

Went in looking for some rings for my partner and was greeted by this beautiful lady named Ashanti…read more 12/10 for customer service! She was very knowledgeable and even helped with other questions I had. If you go in find her you will walk out with a smile!

I bought a necklace 3 months ago and it broke. I made an appointment to get it fixed. Waited 20+…read moremins Destiny didn't bother to check in on us when we have APPOINTMENT! The new girl couldn't help since it is her first day. I understand it is not her fault. Please manage your time better! The whole point of making an appointment is not to wait, it is reserved. Will never come back again nor buy another jewelry from here

I see some recent mixed reviews and think I know why, as I recently had a disappointing experience…read more I went twice in the past ~month. Kota and his coworkers helped and walked through all the details and was a great help. The second visit made me decide to drop GC. One of the complaints concerned military discount. Heather not only got it fixed but did the same for our previous trip. I hadn't mentioned it as I didn't know there was one, so it was all her doing the right thing. The rest of the concerns I'll just address by making sure Kota is there before I make the drive. Customer service has eroded to a large degree in recent years. Heather and Kota made a huge difference. Some people are helpful and care about their jobs. I am new to some instruments and it helps to have insightful input from those who play. Without customer service, I could get just the products online. If I can do this without help, I'd save myself the drive. As of this weekend, I am trying to figure out how to fit lessons in my schedule. If you had a negative experience, try again. It may help to give a second chance sometimes, so you don't throw the baby out with the bathwater. ;-)

I've never written a review of any company. If you are looking for basic equipment (cables,…read morestands), you're fine. Bring them a very nice guitar for repair, and they will make up a story to try and keep it. I had to threaten them with small claims court before I finally got mine back.

Man, this store has been in Bossier City for a good long time but to be honest I never think about…read moreit...My son needed colored clay for a Science project & I find this out at 7ish on Saturday evening & I'm thinking where in the hell are we gonna find this stuff on a Saturday at 7 PM? Fortunately my ex must go there enough that when I put voice to my thought my boy was quick with the answer, Michaels. We go, we find, we buy!! Staff was very helpful in helping us locate what we needed and the cashier informed us of a coupon I was unaware of, 40% off the most expensive item purchased, saved me $5... All in all a great little stop & will really need to try and remember this chain in the future when school project items are needed.

I typically enjoy shopping at this Michael's location, however, the sales team's behavior was…read moreconcerning. Assuming a customer's intentions based on their appearance is not acceptable. Just because someone belongs to a particular demographic doesn't imply they will engage in theft. Many individuals from diverse backgrounds share an interest in crafting and home decor. The decision to surveil certain customers more closely should not be based on stereotypes. Furthermore, the approach taken by the staff, positioning themselves near the checkout and closely monitoring our actions, made us feel unwelcome. Clearly communicating our intentions by announcing that we were proceeding to checkout and visibly holding our items did help alleviate some tension. Nonetheless, it's crucial for stores to ensure all customers feel valued. While security is important, effective measures should be implemented without compromising customer experience or relying on stereotypes. Every customer deserves respect and professional service.

Roman is a king!!! everyone there is super nice and wanting to help you fix your car the best they…read morecan!! would've been stranded on the side of the road without their help, like completely ABOVE AND BEYOND at this place

It's been years since I was in one of these. It definitely has that bored high school kids come to…read morehang out here vibe (i mean that in a good way, like it's cozy). The cashier was fairly nice as well.

Beware of ordering. I ordered and paid in full for Madden 24 game months ago. When it came in they…read moreleft a message on my phone but because I didn't pick up in 48 hours they sold to someone else. Now they can't get it. GameStop disappointed my 10 yo nephew even though I did buy and pay for item. Counter person was nice, manager not so much.

I have been a T-Mobile customer for many years and today just reaffirms my believe that this…read morecompany is committed to providing Superior customer service and improving the way cell phone companies interact with their customers. Today, my friend and I decided to drop in because my phone had broken and I need to buy a new one. We are only able to show up 5 minutes before the store closed but we are treated with the utmost respect and every word that we said was listen to with an open ear and a friendly smile. I was not only able to get a great discount because of being a veteran but got a phone for no money down and was able to do everything that I needed to and orally time. I absolutely recommend this place for anybody that needs a cell phone or a new cell phone company they really know how to treat you well here.

My family and I had a great experience getting our new phones at T-Mobile. The staff was so…read morefriendly and kind. If we have any problems we know we can count on Derek and T.

Sharon is such a dynamic, gracious, personable lady! She provides superb customer service, clarity…read moreand stellar communication while attending to every single detail with the utmost respect, care and courteous commitment. She is efficiency personified. Thank you so very much Sharon! You made my day!

Used them for almost a year and out of nowhere they went up on my unit almost $20 . Then the gate…read morehas been wide open all weekend . I have called customer service and some black rude dude keeps hanging up on me . I am filing a lawsuit . They are extremely unprofessional & rude