This place offers NO customer service. I asked a genuine question about a car part and the worker…read morejust blank stared at me! He offered no help and no customer service. I then HAD TO ASK if he could help me and he shrugged me off and mumbled "yea" and did not take me serious at all! I'm spending hundreds and he did not care about his service. I immediately left due to the lack of service and attentiveness. I then shopped at the other location 10 min from this location and was immediately helped out in the best service ever. This Napa has NO CUSTOMER SERVICE. SPECIFICALLY THE HISPANIC GUY WITH THE MUSTACHE!!!

More detailed review to come however, Luke and Liz were more than helpful. They were fantastic not…read moreonly answering my questions, but finding solutions problems I didn't think I could fix five stars across-the-board NAPA auto parts FTW. I was an AutoZone guy, but no more Napa is the place to be... more detail to come

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.

If I could give them a 0 I would. I took my car to get fixed I was told my coolant gasket had a…read moreleak. I specifically asked them if there were any other leaks and they assured me it was just that. I brought my car in to get fixed and once it was "fixed" I drove it back home which is less than 5 miles. Once I turned on my car again to use it started shaking a lot I was concerned because I just got it fixed. So I took it back to this auto repair because they had fixed it to begin with. Once they checked it they said the water pump is leaking. I asked them why didn't they tell me it was leaking before they fixed my gas blank they told me nothing was wrong with it before but now it is. How?? I only drove it less than 10miles! They wanted to charge me another 1k ! How do they fix a leak and give back the car with a brand new leak? I told them if they can please see if we can work something out because it was strange that all of a sudden it has a new problem. They said they'd get back to me. They never got back to me they just ghosted me. 2015 Audi A6

The staff here has always been super attentive and helpful. Especially my man Jay. Made my trip…read morequick, easy, and somehow in the 3 minute interaction we had, I was super pleased by his service skills and friendliness. Will definitely be my go to auto store from here on out

Since COVID happened I have been home a lot and working on various projects, including the brakes…read moreon family's vehicles. Looking for a place that can turn your rotors to complete that brake job the right way? Look no further than your local O'Reilly's auto parts. The price was reasonable $10 each rotor and they had them ready in a couple of hours. Of course they have all of the necessities in stock including your brake lube, brake cleaner, hardware kit and more. Tip: Make sure you call around to find a location that has a working rotor turning machine. Thanks O'Reilly Auto Parts for making this project a smooth one.

Came here for some needed car info and was met with a welcoming staff that helped me understand my…read moreminor car issue and helped me formulate a plan. I highly recommend this location. Keep up the good work.

Came in to get my battery replaced because I had been having issues. The staff was friendly and…read moreknowledgeable with letting me know what my truck was making a weird noise and what I should possibly get checked out. Thanks to the staff for recommending the correct battery and installing it for me.

I came in to have my car battery tested, suspected I may need a new car battery. I called ahead and…read morespoke with Paul, he said they do battery testing so I came in. I ended up working with Antonio, he tested my battery and said it was due for replacement. I went ahead and purchased a new car battery here. I was set to do the repair myself in the parking lot, Antonio mentioned that he can do it for me free of charge. So that was actually More than I anticipated. Thank you, Antonio. One thing worth mentioning, In terms of battery selection there was a pretty big jump between the cheapest battery for about $85 and then the next one up was $180. A little more selection in that price gap would be exactly what I'm looking for. All in all, I would highly recommend this place, if my mom was having car trouble, I would send her here.

Shocked at how much time and help AutoZone is these days, or maybe just at this location? Manager…read moreJewel is amazing!! So helpful!! Went wayyyy above to help check and fill my car! Jewel is super duper knowledgeable... Knowing lack of oil could explain my car issues coming up the past recent 1-2 years. I've been to probably 2 different mechanics, 2 battery professional and only recently learned this year about my low level of oil being an issue. Forget my mechanics, I should just be coming to Jewel for 1st round advice at AutoZone!! Then head to mechanics for more. Jewel mentioned they know about normal typical problems like mine...which my mechanics didn't event notice or couldn't even figure out. Late 2000s Prius/My car was completely OUT OF OIL!! Jewel was nice enough to fill it up with suggested (2) STP high mileage oil (my car is 75k+ mileage) and a half Lucas engine oil stop leak solution too. And left 1 STP oil, and half Lucas oil for 2days later to investigate more on its level (and for safety to fill up at my rate of random unseen leakage). It seems like a lot of the reviews are on online orders, or some customer service? I'd imagine like attitude? It's an auto part shop, not a retail clothing shop. Or maybe some rude staff who got let go? It's like working with contractors....don't expect a smile, but expect direct technical and industry questions. Ask for Jewel, usually at 6pm-12am midnight shift.

Most honest mechanics ever . My husband, who never cares about doing a review, said I have to do a…read morereview for this company. My husband is a big car guy. He loves his toys. So here is exactly what he said.: I got several quotes to fix the suspension on my truck, everyone quoted me from three to $4000. When I told these guys they said bro, the part is six dollars. I can have it ordered and fixed by day after tomorrow. The truck was completely fixed and reset for 300 bucks. In this case, it is not about the price. It's about the honesty and integrity of having a really good mechanic you can trust! -Ace Sayson Black ram

I brought my Tacoma into ORW originally looking for some Fox 2.5 ended up going with Icon Stage 7…read morelift kit. This replaced a 3" spacer lift prior. It's now been 3 months and can say I'm very happy and satisfied. Enjoying the ride quality for both on-road and offroad performance. Everything handles great, luvin it. Justin was my point of contact through everything; offered options, scheduled install and follow up appt for retorque. Great customer service, highly recommend these guys.

Over the past few years, I've used Roadside Wrench for various mechanical repairs…read more Recently, I took my car for an oil change at Findlay Honda. Naturally, they discovered a few other issues and were eager to have them fixed at their shop as soon as possible. I reached out to Roadside Wrench, and Jonathan promptly arrived at my place the next day. Jonathan worked efficiently and completed the job in no time. Findlay Honda, however, attempted to charge me an exorbitant amount for this minor repair.

I can't thank Jon enough for being there to help my parents in their time of need. A week before…read moreThanksgiving this past year, my dad's 17-year-old Silverado had an issue starting up. Called up and scheduled an appointment with Jon. Upon his arrival we just knew things were about to trend in the right direction. He has such an incredible personality, is patient and overall, has a down to earth demeanor that is a RARITY (and refreshing to see) in this city. After attempting to "kick" the starter and run diagnostics on the battery, it became evident that both needed to be replaced. The battery was only a few months old, but as is the case sometimes, there is a chance you might end up with a dud. Based on Jon's suggestion, we managed to get a replacement from the nearby auto parts store, and within a couple days, the starter replacement arrived, and Jon not only installed it but even helped change the oil in my mom's car as well and answer some of her questions and concerns. We will definitely continue to use, as well as recommend Jon to friends and family. Thanks Jon! BTW: The Rooster, with his leather jacket on, says hi. :D

Edvin was very helpful and knowledgeable! He was readily available and so kind. Great customer…read moreservice , that goes underrated. thank you Edvin!

Honestly, I have commercial accounts with O'Reily for more than 30 year plus as of yesterday I…read morebought battery at this location didn't realize my brother inlaw battery still under warranty, went back late yesterday guy told me come back bring battery cause he didn't have cash and as of today I went back there the guy supposedly sweet very nice turned out opposite, no we cannot take battery back stating it is used battery and long as I live with all my company will no longer do business with OReily. Well, it is what is!!!! Not a problem....