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    Mausolf Frederick A, MD, PC

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Mausolf Frederick A, MD, PC

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    1 More Service

    Retinal imaging

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    18 years ago

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    Ophthalmology Associates

    Ophthalmology Associates

    3.0(2 reviews)
    1.9 mi

    Dr Moto is thorough, professional and really cares about his patients . He is simply a really nice…read moreperson as well!

    I made an appointment here for an eye exam in order to get a renewal of my contacts prescription so…read morethat I could order more lenses and to have my eyes checked for glaucoma. I asked how much the appointment would be on the phone and they said it would be $160 all together. I agreed to that but later found I was charged much more. At my appointment, I asked the doctor a couple of questions about my eyes and was very unimpressed with his answers. I made the decision then and there not to go back. Still, I was polite. They took my insurance info but did not give me a receipt. Later, I called and asked for the prescription for contacts so I could order new contacts and they told me they don't do contacts prescriptions anymore, only glasses. I told them no one had told me that and that my contacts prescription had not changed in decades. The woman I spoke to on the phone said that she would talk to Dr. Bader and get back to me about the contacts prescription. After about 5 minutes, she came back on and said that the prescription for contacts would be waiting for me up front. I went in several days later and saw that it was only the same prescription I had been given before, for glasses that I didn't need. The person up front said they were out to lunch and she would check with them. Feeling ripped off, I asked how much they had charged my insurance and she told me $290. I told her I had been told $160. I never heard back, so I called again. I was told they don't do contact lens prescriptions and that whoever I spoke to was misinformed. They apologized for that and for charging me way more than I was told but I was offered no refund. I said I would write a review to let everyone know. Minutes later, Dr. Bader called me asking if I had "any questions about my eyes," which we all know was not why he called. He called because I said I was going to write a review. All he did was say the same thing the other woman had said, that his people were not properly trained and that they stopped doing contact lens prescriptions. He offered no refund whatsoever for the amount I was overcharged or to compensate for the fact that I now have to go to some place like a Lenscrafters where, for $70, I can get the same basic exam I got at his office as well as a prescription for contacts. All together, I will be out at least $360 to have a glaucoma test, check my retinas, and finally get a contact lens prescription. No one there has any explanation as to why someone told me that he had written me a prescription for contacts and I could come in and pick it up, only to leave another prescription for glasses for me that I didn't even need. I guess he thought calling me would make me not leave a review. I have no idea why he would think his calling and wasting even more of my time just to tell me again that his staff were at fault and not properly trained was going to stop me from writing a review so that other people do not have to have the same frustrating and expensive experience.

    Cassidy D Mitchell, MD

    Cassidy D Mitchell, MD

    1.0(1 review)
    2.2 mi

    Dr. Mitchell botched my lower blepharoplasty! One droopy eye and the other pulled tighter and made…read moresmaller, and upper lids pulled down into the corners. I now have asymetrical eyes and both need surgery. My left eye is smaller than before surgery and my right eye is larger. The lower lids are pulled away from my eyeballs.They both just look like I'm sad. I had eyes that were beautifully shaped prior to this and very symetrical. I just wanted the lower bags removed. I went to two Oculoplastic surgeons for a consult, because all Dr. Mitchell would say at each follow-up was how much better I look and I'll be fine, and they have to repair the damage. (Of COURSE I looked better each time Mitchell saw me weeks and weeks after surgery...I was less swollen and bruised each week). I had horribly drooping lower lids after surgery. The incisions and suturing was alarming! I was NEVER told at the consult that it is common to have your eye lids hanging open, pulled down and away from your eyes after surgery. I was told AFTER the surgey that 85% of all patients look like me after surgery. This is not true! One eye has a zig-zag incision and suturing and the other even missing a suture leaving the incisions to over-lap leaving a ridge of skin on my left eye. THAT mistake has left a terrible scar. At my two day post-op, I was concerned and had it brought to his attention the over-lapped, missed suture and over-lapped corners of my eyes where he sutured. He barely looked at them and from a few feet away just said to "give it time to heal". I guess missed sutures are no big deal. That was his pat answer to me about ALL my concerns.....to just "give it time", "let it heal" and "keep pushing" on my lower lids. The scar where a suture was missed is VERY visible and people who know me (but weren't aware of my surgery) have asked if I had recently injured my eye because it's such a terrible scar that I didn't have prior. He even left a good deal of fat he didnt remove on my left eye. The other eye has been left with pimple-like bump scars due to how he did a saw-tooth incision and then suturing where the skin was all pulled tightly and bunched together into bumps instead of a smooth suture line. (I have lots of photos ). I also told him that my vision is being affected by all the pushing (I assumed) on my eyes and moving them all day. That my eyes can't focus now but he also didnt seemed concerned and was dismissive, said he'd never heard of that and never had a patient tell him that before. I said there is a first for everything and I must be his very first patient to tell him the danger of all that pushing. (I have read where patients do get vision problems and I have been in contact with other bleph patients who have vision problems after a botched lower bleph, also). He DID offer canthoplasty to me at one of my visits to repair the damage he did but after speaking to two Oculoplastic surgeons, that will not repair the damage. I need, in simple terms, a lift where they have to graft tissue from my palate or lips in order to raise my eyes back up and it won't completely repair how far down he pulled the corners of my eyes (making one smaller than the other). Cost for this surgery? $35,000!!!! And they also said this is a very difficult surgery to repair all the damage done. Now I have to come up with a crazy amount of money for the Oculoplastic surgeon to fix his mistakes. The cost of this is depressing for surgery and I'm not wealthy and don't have the money. So... I have to look terrible, be severely depressed and embarrassed of how I look the rest of my life. Had I known there was such a thing as an Oculoplastic surgeon to begin with, I would have chosen one since they don't do all kinds of plastic surgery like Mitchell but specialize in JUST the eyes. If you are considering ANY kind of plastic surgery from this man, I would HIGHLY suggest you go to a specialist or risk the chance of having a botched surgery. Beware.

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    Cassidy D Mitchell, MD

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    Mausolf Frederick A, MD, PC - optometrists - Updated May 2026

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