Friendly customer service and great selection. Ken (owner) went above and beyond as we arrived 30'…read morebefore closing on a Saturday. Walked us through lots of options and once we decided on a mattress he ultimately delivered it himself on his way home from the shop. We were NOT on his way home and he didn't have to do that. If you want to support a local business with great personalized customer service, buy your mattress from Van Winkle.

I just bought a mattress from them- GREAT experience!!…read more Greeted by a knowledgeable and friendly person. He walked us through the store and explained the choices and store layout. Never was there any hard-sell or pressure. Calm and easy process. I recommend them as a place to shop.

Just purchased 2 queen mattress sets from Dan at Ann Arbor's Best Rest For Less! What a GREAT…read moreexperience! Not knowing much about mattresses when we walked in, we were pleasantly educated on the many varieties and were able to test out the great selection on hand in the showroom. We were not bombarded by "sales pitches" either, just knowledge of the products at hand and what would best meet our needs physically and financially. Prices were great and fit into our personal budget, not like the other "big box furniture" stores where prices are inflated to pay for advertising & pushy sales people. Dan was wonderful & informative -not just trying to make "a sale". He even delivered the sets to our home personally. We have told our family and friends that this local business is definitely the real deal! Local, economical, friendly & definitely trustworthy! Five star worthy for sure!

Just bought a dining set from here and I love it. Great…read morefamily business & Awesome Customer Service! They made delivery quick & easy. I will be buying from here in the future

Rude staff, came in to ask a "quick question" , that's probably where I went wrong. Oh wellread more

Great experience with selection, purchase through delivery. My old mattress had worn out, but I…read morewanted one like it, even though it was no longer available. It was no problem --my explanation and the sales staff knowledge of product helped me to find a perfect selection within my budget.

Cam was very helpful and knowledgeable. We found the right mattress and bed frame for our guest…read moreroom. I was also able to find TWO King Gel pillows for $200.00. Highly recommend you check them out.

We bought a bed frame, mattress and pillows from this location. They have good prices and good…read morequality. Sakes team are professional organized and helpful. Highly recommend them.

Earthscape Home is a fantastic store! We love it so much, this is our third bed from Ted!! He is…read morewilling to go above and beyond for his customers and is very accommodating! It was important to us to get our kids an organic mattress and we wanted to be able to see/feel it before we made such an expensive purchase. Ted was able to give us that experience as well as provide a wealth of knowledge on the subject. We were so impressed that we ended up getting two (we were expecting our second child in a few months) and he gave us a great deal! A few years later when we decided we needed an upgrade to a king size mattress ourselves, we didn't hesitate to call Ted! He has provided exceptional customer service, and we are so excited for our new bed! We will be using Earthscape Home for all our future purchases and recommend Ted and his team to everyone we know!

Ted is the kindest sales person I've ever encountered. I felt so well taken care of through this…read moreprocess. I was in a unique situation, moving back from out of state and had an order with another company that had taken 6+ weeks with no end in sight. He was able to turn an order around in a fraction of that time and was highly communicative throughout the process. I rarely write reviews, but I had to with the quality of the product and the service, it can't be beat. I'll be sending all my friends and family here from now on....

Friendly staff ... good selection for beds, sofa, tables and lamps. Very affordable pieces …read more.. they offer installment for payment. If you are in a limited budget but want to make your home look nice with home furnitures ... American Freight might be the store for you. Delivery cost is at $50.

I have a great experience with this specific location on WASHTENAW Avenue, Ann Arbor…read more James was very helpful and able to find me the right pieces of furniture I was looking for. He went above and beyond to make the delivery happens earlier than expected. I will definitely do business with this store and recommend it to anyone who needs furniture at an affordable price . Ask for James, he is very friendly, caring and professional.

So excited to find this store. We drove 45min to get here, and it was well worth it…read more The Detroit area has two kinds of furniture stores IMHO, those with cheap junk furniture and sales every weekend (you know the ones), and those that have quality furniture but obscenely exorbitant prices. Nothing in the middle! This store has quality, at what I would call reasonable prices for such quality. The showroom is beautiful with a great selection and comprehensive illustrative materials for reference. Sanjay and Sean know their suppliers, and are excited about the pieces they represent. The pride in their stock is obvious. And, they are very helpful with tips regarding additional brands they have access to. We came in for a bedroom suite recently, and were dealt with fairly and honestly. Delivery does indeed take a long time, but I've heard similar quotes while shopping at other stores during this crazy covid time. Many of their suppliers are amish and make the furniture on spec, so it makes sense. We can afford to wait, so no biggie. It's all probably going to mean we visit there again soon for our living room, too. If I remember, I'll update once we get delivery.

Furniture is overall well made. However, what they didn't tell us is that the items we ordered…read morewould not be delivered for up to two months. They say they order from a US company, but two months seems like something you are having shipped from the other side of the world. Staff acted like we were bothering them.

We had a positive experience purchasing a mattress, box springs, and frame. The sales manager was…read moreattentive, a good listener, and not too pushy. The selection of mattresses was good, allowing us to find the right one for our needs. Delivery was prompt and well communicated. I was puzzled by the low number of Yelp reviews until finding out that US Mattress sends customers a link to leave a review on another website starting with a G, with no strings attached and no kickbacks. Hence, 500 positive reviews on that website as of the time of this writing.

Purchased a bed for almost $2600.00, with the promise of removal of the old. After the very rude…read moredelivery men dropped off the bed. They left our old box spring on our neighbors lawn. With repeated attempts to contact customer service and have the problem resolved they wanted us to deal with it? The driver said the beds were refurbished? Tried to by local and wow could not have been more disappointed. The salesman said the price went up because of the stimulus package. Just go somewhere else!

Overall our experience with Tyner has been very positive. We love the contemporary style of their…read morepieces and the options to customize. The prices are a little higher than some other places but I feel it's worth the extra dollars for the higher quality of their furniture. The sales people, have been very pleasant & helpful, without being pushy. There was a glitch where our kitchen furniture was delivered with screws missing from the chairs. (The furniture was shipped from California and assembled at their warehouse in Yspsilanti). We were like WTH? But when we called the store our sales person Ross, came to our house the next day and put the screws in. So I'd call that pretty good service. We will keep using Tyner since we consider them one of the better furniture options in the area.

Do not order furniture from this store. Worst experience ever. They sold us the chair AND then…read moretold us it would be 2 months to deliver. It has now been FOUR months and no chair. Every time I call they say it is at warehouse and will be here in a few days. Complete liars and they have our money. Horrible customer service. AVOID this company

Great customer service -- very customer centric. Jim is a rockstar and will make sure his…read moreaccommodates what you're looking for! The store layout is nicely organized and aesthetically pleasing. I'm happy I stopped by to shop. Will be back and recommend you stop by too! Ask for Jim!

First off this is not a rating on the Ann Arbor store-They were always professional, knowledgeable…read moreand very helpful. The Sleep Number company though sucks. They make you wait 35 minuets or more just to get through when calling them( on 4 deterrent occasions). Matters not whether its the Det. office or the corporation number on the web site, they just don't answer their phones. The local delivery people seem to be confused what a customer actually is. I mean how can they set up a deliver time the day before in the morning and change it to 2 weeks out later in the same day(and the bed was supposed to be in Det. last week?) Phone person said" I wondered about that! Asked to speak to a supervisor only to find none available. I will probably cancel this order and go elsewhere.