In the sale of our property in Tracy, Jack Klemm was excellent. Can't say enough about his…read morediligence, support to us as we were out of state, and professionalism. Thanks Jack for the great service.

Don't bother with any other realtor other than Maria Taylor, from Klemm (although I am sure they…read morehave other wonderful realtors), who is based in Woodbury and Washington, for any and all your real estate needs. She's an experienced, knowledgable, honest, trustworthy, and savvy realtor and the person you want on your side. My husband and I are going through a post-recession home purchase and Maria is helping us carefully but confidently wade through the red tape, as well as giving us sound advice on antique home buying in Litchfield County, CT. Point is: she knows what she's talking about, was brought up in the area, and will work hard to get you what you want.

When we were first time home buyers, the very first house we wanted to look at was represented by…read moreDrakeley Real Estate. We arrived a few minutes early and the agent wasn't there yet. No problem, we were early. Well 40 minutes goes by, still no agent. I call the office and they play dumb as to why he isn't there. It's a Drakeley that is supposed to be meeting us. We decided to leave. We never heard from them as to why they never came. We are selling our house and are not using them. I feel they are more concerned with more expensive houses and don't want to be bothered with us pions .

My husband and I were visiting family in Connecticut. We had a few days to look at real estate, as…read morewe are thinking about relocating from the West Coast. Anyway, we saw a house one morning and decided to drive out to see it. We liked it and wanted to have a closer look. We called the number on the For Sale sign. Mary Ann Bennett, the listing agent, answered. When she heard we were at the property she said she could be there in 5 minutes. She then asked if we were working with an agent and we said we hadn't gotten that far yet. She came right over, let us into the house and before we had a second to look at anything she tried to pressure us into signing something that said she was the only agent we were working with. I'm not one to sign a contract in this way nor were we willing to say that we wouldn't hire an agent to help us through the buying process. Mary Ann snapped back that this was why she asked us if we were working with anyone. Going further she stated that if we were working with an agent that person should be there working instead of her. It was so rude my husband and I were stunned. We stated that we would be happy to leave. She paused and said "just look at it". We started to look around and just decided to leave. She was so disrespectful. There were many ways for her to deal with us that weren't rude. I feel bad for the people who are using her as their agent.

You really know your stuff. Thank you for taking us out this Saturday. You give an amazing house…read moretour, it's such s pleasure to work with someone who knows the ins-and-outs.

Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!

I worked with Laura Merrill to find an apartment in the city on a tight timeline while relocating…read morefrom out of state. She showed me several excellent listings and made sure I had everything in order for a fast approval. The whole experience was seamless, and I'd recommend her to anyone looking for a new place in the city.

My property has been listed with Raveis for 7 months. The service has been steadily poor, slow to…read moretake the photos, poorly posting the listing with many mistakes, and the biggest problem is that they brought only several clients of their own. Other realitors flew in an out, while the agent stayed alone near the entry or in her car. While the agent was always nice, there was no ability to market or even adequately and correctly respond to questions. When I asked to cancel, she gave me the paperwork and then for many days responded to my questions confirming it was canceled. Finally she admitted it wasn't and her manager got involved and has refused to cancel They are holding me hostage and I am unable to move forward. The listing has been taken down from the internet, but not canceled in the MLS. Only now am I learning that Raveis isn't cooperative about releasing an unhappy client, while others are. They have caused me great harm, and I am stuck in limbo and they don't care. Stay clear of them.

I've sold and purchased several homes in the past 30 years and have NEVER had an experience with a…read morerealtor that was as distasteful, inappropriate and unprofessional as I had with Sharon Wyant McGuire. Her rudeness, and dishonesty when answering questions about a home that had obvious issues, displayed a complete lack of integrity. When told that I had been shown other homes by a realtor and did not wish to sign an exclusive contract with her ( the listing agent for the home I was interested in) this woman went on a rant of how I ( a potential cash buyer) wasted her time because she would not be getting full commission on a home she said was about to go into foreclosure. She was a raving lunatic who should not be given the responsibility of dealing with prospective home buyers. I would advise all buyers and sellers to beware and do your due diligence before hiring this person to do the important and sensitive work of matching families with homes that are well suited to them.

Betsy was more than a relator to us. We are so grateful we found her and worked with her to buy our…read morefirst home. Through the process she became a moral support person, friend, mentor.... She helped us every step of the way in buying our first home: from visiting homes, placing a competitive offer, finding the right lawyers/inspectors/loan officers, answering questions about the area, and finally helping us at closing day! She always answered all the questions we had so considerably (even though some were super basic, I am sure). She never made us feel silly for asking, and she always had the answer to put us at ease. She was available and responded so quickly to emails and texts. She is also very detail oriented; on the day of our inspection she printed out the coupon for the inspector for us.. So beyond thoughtful. We knew she was always on our side, and helped us navigate this market during the pandemic. She is beyond professional, and inspires even us to be better at our own jobs!

I live in California and was shopping for an investment home in CT. This was to fulfill my 1031…read moreexchange - there was alot of time pressure to close on a good property - and I was doing it from a distance. Betsy was my main point of contact -- she is very responsive and knowledgable, and is a great communicator. Tom helped view properties and added his knowledge about home construction and he's also good with tech. They provided me with a Matterport (3D-walkthrough) of the home I purchased which has been so helpful in managing upgrades. They were both a pleasure to work with and plan to use them again for my next property.

Distinctive Swimming Pools have been giving me very good service for several years now. The team…read moreis very nice, pleasant to deal with and do their job well. I wish they would send a winter report when they come during the winter service to let me know what exactly I am paying for but I am happy with the service I do get in the spring and summer months.

They are the local warranty service center for Raypak pool heaters. I called them when I had a…read moreproblem. The following is what they did; -Sent two men for a one man job, twice. When questioned they responded there were two men on the truck. I had to pay for both -Tried to replace a "governor" which I had just replaced, Theirs was the wrong type. I caught them in time. . The service man kept insisting his was correct until I showed him the one that was replaced. That was not the problem anyway -Replaced a plug, without telling me, that was new. When I asked for the return of mine, they never responded. - Charged over 450.00 to replace a spring. -Took my credit card in advance so that I could not dispute their charges. They failed to notify me of the charges despite saying they would. I will never use them again