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3 months ago
Super professional and kind he came in and fixed our shower on the beginning of memorial Day weekend when he was already getting ready to head out for his vacation Big thank you to this man fast and reliable work read more
16 Clisby Cl
Cook Australia Capital Territory 2614
Australia
0415 488 518
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http://www.matttaylorplumbing.com
Sam's Local Plumbing
(12 reviews)
If you are in the ACT, DO NOT USE SAMS PLUMBING. I used them on Friday last week for a kitchen tap…read more(flick mixer) repair. It was a basic job and the issue was obvious. No need for any detailed assessment or troubleshooting. The plumber arrived on time and was professional, polite and attended to the job as required. He replaced the tap with similar. I have looked up the tap and they are about $60-80. I was quoted $580 plus GST to undertake the work. I agreed at the time as I wanted it fixed. I believe quoting pre GST to a retail customer is illegal. Ultimately we can all mentally add 10% but they should quote a total cost. But add the 'assessment fee' of $79 and in total it came to $729 to replace a kitchen tap. I understand the price of things today having had many trades at my house in recent times, but this left a bad taste in my mouth. I paid the invoice as there was no issues with the work and I had agreed to the price. My issue is with the price. It is blatant overcharging. Anyone who seeks multiple quotes will not use SAMS. I have privately informed SAMS of my concerns and my views of their business model. It is flawed in several ways. Having looked at reviews online over the weekend I see that my concerns have been shared by others. I also see that SAMS in the ACT has been on the wrong end of legal proceedings. For poor reviews that I have seen of SAMS, the company normally responds with either a) we have no record of you being a customer (suggesting a malicious review) or b) please get in contact and we'll address your concerns (seeming to be helpful). In this instance for a) I am an actual, recent customer and my job number is 56216. I am in the system. For b), I have made my concerns directly known to SAMS, before providing this review, which they requested. I have never felt this way or taken this position with any trades company ever. I have never posted an online review before. But I have to make an exception here as SAMS have taken things to a new level.
My bathroom sink began to leak. I went google to find suggestion for experienced plumber and I end…read moreup on finding Sams Local Plumbing. I contacted them and set up a appointment next day. Plumber did the necessary fix next day. Plumber filled water and tested if it is draining and no leaks. I did payment by credit card and got reciept online. Very easy process and provided a $100 voucher. I wouldn't hesitate to call them again for their service and good communication with client.
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daniel was very fair with his pricing so we got him in right away he was very professional and…read morecleaned any dust or mess straight away he done a amazing job i couldnt believe how nice he made my house look and how clean the house was when he finished i highly recommend daniel
I was in a heated stink last week, and needed the evaporative air conditioner looked over at my…read morerented house, as there was no record of when it had ever been serviced. Chris at Capital Air organised a tech to come out that very afternoon. Indeed, "Dan" was available 3 hours earlier than the appointment, but phoned ahead to make sure we were happy with an earlier arrival. Dan was courteous and ready to jump up on the roof and clear out our unit of the accumulated muck and bugs of the a/c. He then checked for correct operation to specification, and gave us advice as to how to optimise the effectiveness of the unit. We were given a complete report on work done, and convenient options for payment without incurring surcharges. I would not hesitate to recommend Capital Air for servicing of evaporative air conditioners, and will be calling Chris if ever we are in need of his firm's services. BTW, I personally prefer a place with split system refrigerated a/c if I have my druthers, but expect these folks to be able to service it if needed, too.
I chose ACT Carpet Cleaners randomly but mainly because they had online quoting that enabled a…read morerough costing immediately. Frank replied the next day and wasn't fussed when I later added more rugs to the job. The carpets look great as do all the rugs. We have a small fluffy dog and it's so nice to have a powerful vacuum and a steam clean.. .. Frank was punctual, efficient an courteous and did a good job. I would use his company again.
This business went above and beyond! My carpet contained large oil and lipsticks stains and since…read moreA.C.T Carpet Cleaners attended, all the stains have been removed thoroughly. The cleaning was done so effectively, our 8 year carpet looks brand new. Highly recommend this company.
TL;DR yeah good; will update when the job is done!…read more I lost 4 windows in The Great Canberra Windstorm of January 2017, exactly 48 hours after moving to this country. All my worldly possessions were still in suitcases or strewn about my bedroom when I returned from Coles to find literally everything I own covered in shattered glass and leaves. But what can you do but laugh? Laugh, and go pick up some clean-up beers, tape, trash bags, and a broom. As I walked through my neighborhood toward the shops, I was unsurprised to see that other houses had lost windows, trees lost whole sections, and one building had its door entirely shattered. I happened across Mick the glazier, who was already attending to this shattered door. I chatted to him about the sudden severity of the storm, and he seemed as bemused and bewildered as I was. He offered to come take a look at my damage when he finished with the door, but he actually did me one better- boarding them up with spare glass, epoxy, and gaffer tape. He took my estate agents' info and said he'd be in touch. Fast forward to nearly three weeks of phone calls, emails, insurance claims, company bids, etc., and Mick and his coworker were back to replace the glass. They were quick, clean, friendly, played excellent tunes on the radio, and I learned a lot about building practices in ACT (steel frame windows = very troublesome). I would rate them 5 stars but the winders are completely shot, so I still can't open the windows (but at least now they're not shattered!). Somehow no one told the guys that this needed to be done as well. Mick took one of the broken winders with him, so I expect I'll be updating this review when the job is done. Thanks dudes!
Good Afternoon Glenn…read more Patsy and I would like to say that we are delighted with the deck that David and Josh created for us. It is a wonderful addition to our home. We cannot speak highly enough of the work that David and Josh put into this project. The innovation and design they used to fit the deck to our house are amazing and we are very impressed with the detailed, extensive work that went into ensuring that the deck sat on a solid and level footing. While the overall appearance of the finished deck is brilliant, we would particularly like to praise the beautiful finish that has been put into the edges and surrounds. Every corner and niche has been smoothly and precisely finished, making this a delight to use and run our hands over. David and Josh are, in our books, craftsmen of the highest order. Finally, it was a pleasure to host these gentlemen at our house and we truly enjoyed their patience as they explained every step and challenge to us. We would not hesitate to recommend David and Josh to people who are seeking a high quality bespoke home addition.
We leased a property from this agent. Absolutely first class agency. Any request for repair work…read morerequired to the property was acted on promptly and professionally. Very easy to deal with and will definitely be using as our agent if we ever require their services ourselves.