I had to buy a new 14mm glass bowl and the nice lady who owns the business helped me look through…read morewhat she had. I was able to find a cool blue one and then looked thru the store. Nice selection of glassware, rigs, trays, pipes, bing cozys and lots of other cool stuff. I'm going to go back to get a mat and maybe another bowl.

Poor customer service. Poorly managed store…read more Zero professionalism. Has a cold dry atmosphere. It's like they don't want you to buy their product unless you go there frequent. Selection is same as other stores. Value is competitive.

Vibe mega chill every time I walk in. Actual brothers, support the cause ...call up your brother…read morewhile you're at it. If he's gone, he ain't.. just talk to him. 10/10

I have been going to this shop for months now! You can't beat the customer service they provide,…read morethe pricing of everything, the quality of the product you're getting. I love that they have a huge selection of different products. The shop is always spotless and clean. I tell everyone to go to this shop. You won't be disappointed, trust me!

Holy ...Shoot. hahahahq, that made me laugh out loud because I was going to leave it like that…read more HOLY $H1T CRACKERS!! Dis my Jam, no, but it is definitely my newest shop. I'll come here everyday, buy all the coolest lighters and knick-knacks n chOCHkiez n knives and colorful and cool pipes and bongs and hookahs (dunno myself well enough yet to be certain of that part), I was joking, and I'll buy Zippos that I'll break or use within the year and remember how stupid and ugly they were, and all my favorite Shisha flavors, and all hookahs and bong and dab rig accessories, and all the vapes that are peach ice and all the down stems and ... No, I'll do none of that, except for some. I love this shop and both peach ice vapes I purchased. Happy Hunting, Sebastian from the Little Mermaid.

Best staff very friendly and helpful every time I go never had a bad experience and they always…read morehave a good stock of inventory

Warm & inviting atmosphere. The VAPOR EMPIRE is a welcome change in the Hills of Chino. When most…read moretobacco/smoke shops have stodgy old grumpy men "manning" the register... the Empire employs young, hip but very well-informed staff. No more long drives to the OC/or LA when the Empire has arrived from out of nowhere, prey tell, maybe another planet, one can only guess. I actually live in a HIP CITY, lol, thanks to the Empire...

Sold me a fake gum mint Foger pod. Doesn't even taste like mint, tastes like bananas but they have…read morea no refund/return policy.

Interesting place, lots of things to see and browse. Glassware,posters, actually a lot that I…read morehaven't checked out because I'm usually there right before closing. They are open for the hours they have posted which is nice because who doesn't hate getting to a store and finding out it closed a few minutes early. They do charge about a dollar a pack more than I was paying for at my last place and they not only don't offer carton pricing they don't ever have a whole carton. Shopping there now because they are close to Trellis Chino but there are tons of smoke shops in Chino so at some point I will have to choose funds over likes. Employees rock.

Adam is the guy to see! He was attentive, knowledgeable, and eager to assist with any questions…read more The shop itself was clean and good vibes, creating a welcoming atmosphere. They have a great selection and everything one could need. Top Notch!

HUGE selection of vapes! I bought my always-must-have-this-vape-before-it-is-low-in-juice Peace Ice…read moreVape. The Woman who works there is one of the most welcoming, friendly, and happy people I have met in the past while (Since we have moved to the area, we have met A LOT of people). She told us we could have two Sanrio/Garfield plushies for free. We definitely took her up on that! She was just unforgettably sweet and genuinely nice. The store is awesome - they have every kind of vape ever ever ever. Ever. I love this shop already and will return all the time since we walked and it took two and a half minutes REALLY TIME. Thank you so much!! You and your shop are amazing.

From the owner: At Cloud Top Vapor, we bring you the hottest brands in vaping: Geekbar, Flum, Snowplus, Song,…read moreFasta, Noseknow, Ice Bomb, Polar Paw, and Relx! From fruity flavors to icy hits, there's something for every taste. Visit us and enjoy the glowing ambiance of our decorative lights!

Nice store, they have a wide selection of glass and accessories. They also have a friendly and…read morehelpful staff: I recently purchased an item which was defective (item was cracked) and did not realize it until I got home. I called and let an employee know about the defective item, a Gentlemen on the phone asked me to bring it back to the store to exchange it for another. No questions asked. thanks to the staff for helping me get another item hassle-free, I will definitely be back in the future.

I don't come here very often, but when I do stop in they always have exactly what I need for the…read moreright price!!! And whoever is working is always cool and answers all my questions. Sometimes I have a lot!!

walked in, got my nic, good recommendations, and I didn't get the lady who attended me, but she was…read moresweet, gave me a lil flyer for a popup, good customer service, is a quant little vibe, and their selection is on the shorter side but they have good flavors, fogers + geekbars

Great customer service. The young lady that works Friday's is especially helpful. (Stay warm;)read more

Always has the stuff I'm looking for and has good prices,and great customer service the people that…read morework there are always happy to help

Bad selection and hours don't match what's posted online or on the door; misleading..read more

Have decent reasonably priced cigars. Walk in humidor. Nice staff. I usually go to Total Wine or…read moreBevMo for cigars out this way. But this place had a nice selection and carry Benavides Cigars.

I stopped by to pick up some vapes for my boyfriend, but since I don't use them myself, I was…read morehoping for some guidance and recommendations. Unfortunately, the customer service was non-existent. The person working there acted like they didn't want to help at all and made me feel unwelcomed. To top it off, when I checked out, they couldn't even bother to say a simple "thank you." My boyfriend also pointed out that the prices were noticeably marked up compared to other shops. Between the terrible service and the high prices, I definitely wouldn't recommend going here.