If I could give this place NEGATIVE stars, I would. Trust me when I say this is the most horrible "customer service" I've ever experienced. I just got off the phone with a girl who claims to be the owner who talked SO condescendingly to me, I felt like I was in a high school fight. And then she hung up on me after I had to call her back and inform her that Groupon was not going to give us a refund. She literally stated that HUNDREDS of her clients have received refunds from Groupon for this same reason..... She told me I could not get a massage using a Groupon that was given to me as a gift because I, myself, had purchased a Groupon a while back. I said "that makes no sense because you're still selling the massages, so what difference does it make who uses them?" She claimed they would go out of business if they let the same people come back on more than one Groupon and then proceeded to literally tell me "you DID sign an agreement if you've been here before stating it's only one per person! And I can take a picture of that and send it to you if I need to!" In which I responded "yes, I'm not denying I signed papers, I'm just telling you it's very unclear as to what that means; nowhere does it say 'once you've been here on a Groupon, you can no longer purchase another or be gifted a Groupon'". At this point, she said "actually, it IS very clear in the paperwork YOU signed". (Side note: if this was stated so clearly, would you have HUNDREDS of people needing refunds all the time??!). I asked to speak to a manager and she said she was the owner. I said "you're speaking to me very condescendingly and YOU'RE the owner? This is how you run your business??" and she said "okay, this isn't going anywhere so this conversation is over with!" and hung up on me. I'm still speechless and cannot believe the utter lack of common sense and professionalism that was coming from this "business" woman's mouth. Don't waste your time, money or brainpower on this piece of crap. read more

I have had many massages before, by both male and female and at various parlors. I will not be returning to Massage Bliss and I rate them 1 star simply because it's the lowest I can select. Upon arriving, I was greeted by two very catty females that kept giving me glances as if I was beneath them. The front area is very dark and gives the vibe that your in the waiting room at the dentist, not a relaxing spa. My boyfriend and I were scheduled for a couples massage and after filling out the paperwork we were escorted back to two men, whom I thought were day laborers installing the flooring. Turns out they were the therapists and had just been working on the floors. A red flag went up in my mind because I did not want my body to be touched by hands that were just exposed to chemicals, building material, and who knows what else, from the ripping up of old flooring. It was very unprofessional to see the remodeling in progress, which was only a hallway and entryway so I don't understand why they didn't perform those services on a day when they were closed, out of the customers eye. As my boyfriend and I went into our room the two males told us who was going to be placed where and they told us they would start face down. From the moment we met these two guys, they were very awkward and plain weird. My initial vibe told me to just pack up and go because I didn't particularity want this guy massaging me, but my boyfriend has been asking for a massage and we had already drove 40 minutes to get there so I kept quiet and we got into position. My boyfriend said his massage was okay, but nothing special. He said his therapist kept getting his genitals super close to his head and spent most of the time just applying pressure and leaving his hand in that spot for the majority of the massage. We agreed that our "massages" were more like "pokes" as that is how my therapist treated me as well. I understand poking and working on certain areas to target tension, but taking your finger and basically stabbing an area over and over is not ideal for a massage. There are other ways to work out a tension ball in a relaxing manner. On top of the poking, my therapist even cut me with his nail. The worst part of all was his constant heavy breathing and weird noises he made. Not only was he a mouth breather so I could smell his breath and whatever he ate beforehand, the noises and grunts he made were too much for me to even achieve a state of relaxation. I felt on edge and as if I needed to guard my undressed body with him. I have never felt this way before at any other parlor so it was very unnerving, especially since I was paying money to have a massage and relax, rather than be on edge the whole time. At certain parts me therapist even sat on my table with me, which was unprofessional because I had to scoot over to give him room. I don't believe massage oil was used, as it felt like he was using unscented lotion. This made it to where I felt like I was getting skin burn from the lack of lubrication. My boyfriend and I both requested full body massages but we never got much more than our backs and things massaged. They never massaged our arms, nothing on the front side of us, heads, and barely our feet. I feel like 55 minutes was spent on our backs and 5 minutes was spent wrapping our feet in damp towels that were warm for about 30 seconds and then got so cold and wet feeling that I kicked mine off. The whole experience has defiantly made me shun this place and I will never return. Even though these guys were supposed to be therapists, I have honestly gotten better massages from myself just reaching back over my neck and grasping my shoulders for a quick squeeze and massage. If I could give zero stars I would. To reflect that, I will not recommend this parlor to anyone, no matter how cheap they advertise, no matter if you use a groupon or not. Go someone else.. save your time, money, and avoid the awkwardness. read more

I have had 3 massages at this spa. They were excellent. The location is easy to find. Small facility. Not too flashy. Great service. The price is had to beat. My partner says they are some of the best massages she has gotten. read more

Do not use Massage Bliss of Seminole - before I purchased the groupon I called for available appt. They said appointments are available but don't use groupon we will give you same price, it's better for us. No cancellation policy on groupon or their website. Was not told of any cancellation policy. Made the appointment and had to cancel, due to being sick. Company charged me anyway but said I could reschedule and they will mark it paid in appt book, per young man I spoke with. Manager, very unpleasant and not professional, called and left me a message saying she cancelled my appt and if I wanted to reschedule I would have to pay for it. Called left a message and nobody called back. Called again today and she is still unprofessional and unpleasant. They ask for your credit card to hold your appointment, is what I was told. Didn't give my security code so figured it would be fine. Don't give it to them. Learned a lesson. Should have gone to someone local or back to Paradise Spa in Treasure Island who are wonderful. After I told her I would use social media her reply was - good, then people will know our cancellation policy. I have never posted a negative review because in every situation there are redeeming moments, not this time. read more