Short version: this hotel was an excellent choice and we're already planning next years trip, I can…read moreonly recommend it.
Longer version: Spent there the last week of January 2016 with my in-laws. Seven adults (incuding grandparents), and five kids (ages 2 to 6) made the party. By sections:
a) The hotel: very pretty location in the middle of the mountain, great views (I believe all rooms had at least a comfortable balcony, if not a terrace) and quite close to the Ortisei town center and ski lifts (a 5 minute drive). There's a large parking just under the ski lift that takes you up to Alpe Di Siusi-Saiser Alm that costs max. 6€/day. A bus stops just in front of the hotel but I never used it and therefore can't give any details.
b) The rooms: simply decorated but nice, clean and with comfortable beds. Automatic shutters and very clean and modern showers (only complaint here is that our room didn't have a bath, which I love to use after a day skiing... I didn't ask though if other rooms had). Our room was divided into two separate rooms (one for the kids) connected by a sliding door, definitely a great distribution.
c) Eating: Much, much better than I could have ever expected. The hotel is family-run and the owners themselves work everyday in the hotel (she being an experienced cook), and it does make a huge difference. I've had reasonably bad experiences in the past with complicated food and seeing as we weren't precisely an easy group (three different nationalities, one person allergic to fish&seafood, and the 5 very small kids) I was worried eating would be a problem. I was however completely wrong. Breakfast offer is large and nice but dinners were specially good, usually three courses plus dessert and in every single case "non-conflictive" food even for the small kids, a great job. Also, seeing as we had quite some small kids we were a bit separated from the rest of guests which made life easier for everyone.
d) Service: The waiters are nice and correct but, not suprisingly, not -by far- as nice as the owners and their family. We had the opportunity to spend some time talking to the wife and had a great time, she puts her heart into her daily work (which she loves, by the way) and you can perfectly see it, it's always a great experience -and not that usual- to come across people that love what they do.
e) Rates: Great price/quality relationship. Wine and drinks (full bar, by the way, with plenty of references) fairly priced.
All in all a great place to stay and definitely worth repeating, can only recommend.
