The services provided by this location were excellent. They took care of every detail. My son had…read moreto be transported from another state, and they made every effort to make sure the flight was taken care of. Once in El Paso, our assigned coordinator took care of every detail, and coordinated my son's eternal resting place in Ft. Bliss. She kept me informed of every detail, dates, times. The deacon gave a beautiful rosary. The catering service they offered was also very very nice, the food on the charcuterie trays were fresh. Thank you very much for a beautiful service.

Director was never available. They only care about the money. Vigil day my husband had to go…read morepurchase a TV in order for the video to be played because their system was not functioning or so that was the excuse. Needed some documents and director never bothered. Loosing a loved one unexpectedly is tough already then to go with this process with people that don't care just made it worse.

February 9, 2023…read more Sunset Funeral Home Rating : I realize that most rating systems only go up to 5 stars but Chris and the staff of Sunset Funeral Home was extremely good that they deserve the 6 stars. Chris, the manager, was very amicable , supportive and professional with us. His understanding and sympathy of the traumatic event of losing our mother made it easier to deal and handle with making the arrangements for our mother. He was able to accommodate us with a good plan for our mother's services. The staff there was very kind, friendly, professional and very helpful. They were very patient with us and Chris and his staff were all very informative and supportive. They helped us get our video and music working for the visitation service. Their chapel was beautifully decorated well prepared for the visitation service. The funeral mass service at St. Patrick's Cathedral was live streamed and was beautiful. Cantors were part of this service and the music chosen was excellent, very appropriate and beautiful. Chris and the staff at the west side location went what I would consider beyond their normal services. They assisted as pallbearers. They called us periodically to check on our well-being. They delivered items to the house on numerous occasions when I could've easily picked them up. Many extra services like this were not only appreciated but very welcomed. The website service they provided before, during and after the service was professionally designed taking into consideration and recognizing that they are dealing with the grief of family and friends. It was a beautiful memorial to our mother. They worked with our family in such a way that they felt like good friends making an extra effort to take care of our needs. They are a wonderful group of people. If you're in the situation as we were, I would not hesitate to highly recommend them. God Bless.

Do not use this funeral home. They get sucked into family drama…read more My mom was married to a man who had six figures in gambling debt when she died. Thus she left most of her money to me, her daughter, and some to her granddaughter. This upset her husband and he has gone around bad mouthing me to anyone who would listen, including throwing a tantrum during her actual funeral, and the funeral home got sucked into this. Even though my sister, the other daughter of the deceased, paid for the funeral and cremation (I reimbursed her for half privately), Sunset Funeral Home insisted on giving him all of the ashes and all 5 of the death certificates. Part of the arrangements for the ashes was that my niece, the daughter of the sister who used her credit card to pay for the funeral, was supposed to receive a Hummingbird necklace with some of her grandmother's ashes in it. Since they gave my mother's husband all of the ashes, he took the necklace, and told my brother-in-law he was going to keep it and not give it back. Again, he didn't pay for anything. He was just being spiteful because he was financially cut off and Sunset Funeral Home 100% enabled this. The only ashes the family got as a small box the husband was not able to carry out because he requires a walker. He couldn't use the walker, carry the larger urn and the smaller box of ashes at the same time so he left it and my brother-in-law got it. But my nieces necklace he was able to get into his pocket, so he took it. Even more inappropriately, ever since then, despite the heartbreak this man has caused our family, Sunset Funeral Home calls my sister to express their concern for him and ask if he's okay. This is after he stole the necklace she paid for for her daughter. If they are so concerned for him, I don't know why they don't reach out to him directly instead of harassing us. Also, because of the actions of Sunset Funeral Home, my mother's final wishes were not able to be carried out. Her final wishes were to be cremated and have her ashes taken somewhere specific. But because they gave the ashes to the husband, he buried them on Ft. Bliss as he is retired from the military. My mother was 70 years old when she died. She had only known her husband for five years in total and they were not even married for the total of those five years. These were not her final wishes. Not to mention, my mother was wife number eight for this man. None of his other wives are being buried with him. There is not enough space in that cemetery. He did that just to spite our family. Do not use Sunset Funeral Home.

I love it here they gave the kids candy and we're making sure the kids were good and they were…read morevery respectful

Sunset did a wonderful job with my grandmas services. They were compassionate and kind throughout…read morethe process. The staff was very nice & professional. They did an amazing job on my grandmas makeup , the value is 10/10. Thank you.

A member of the community opens its doors!…read more Perches has been part of the EP community for many years. Last weekend they opened its doors to celebrate an early dia de los muertos. The staff welcomed guests to see the various altares in their museo de funerales. A tour of the museum was free and the staff was super friendly in informing us tmm about Salvador Perches" dream to take over the family funeral home business, and the development of taking care of our beloved after their passing Also on the grounds we're a country le of food trucks and Lucha Frontera provided some lucha libre entertainment. We enjoyed aguas frescas and tacos from the food trucks and enjoyed the high flying elbows, leg drops, and suplexes offered by the wrestling entertainers from Lucha Frontera. Looking forward to Día de los Muertos this weekend!

Funeral museum is advertised all over the place online as being open on Sat but it isn't. Way to…read moremake people waste time and gas.

My mother pre-planned and paid for her funeral services with San Jose Funeral Home East five years…read morebefore her passing. Victor Corral gently and clearly guided her step by step through the process and then put her choices on a written contract. It all went smoothly and stress free. Then my mother unexpectedly passed away on July 5, 2025. Victor and the wonderful and professional staff at San Jose Funeral Home East immediatly and compassionately took charge of arranging all the details of her funeral with our family. Needless to say, the funeral exceeded our expectations. The oak open casket, flowers, Celebration of Life Video Slideshow, live singer, program hand-outs, entrance photos of my beautiful mother, rosary services and transportation to Ft Bliss National Cemetary--all took place flawlessly and beautifully. My heartfelt appreciation to Victor and all the wonderful staff at San Jose Funeral Home East on Pellicano!

I would like to thank San Jose Funeral Home for their hospitality and how they they coordinated the…read moreentire grievance. Most importantly allowing for My Friends,childhood friends,colleagues in the Music world and more to bring mother what I always gave her on every special event. They are caring, attentive, and always go the extra mile to help the family and friends. I thank you from the bottom of my heart-believe me only I know how thankful I am to San Jose Funeral Home and El Paso, Texas. One day I would be humbled to in your hands. Ricardo

The employees at Memorial Pines are very friendly and helpful. They made every decision easy to…read moremake and the location has been In good shape at every visit. The service was great the day of the service. Will update the review once the plaque and vase come in for the Niche.

I'd like to share the horrendous conditions in Memorial Pines Cemetery in Santa Teresa. My Mother…read moreis there in the cremation garden. Many people use this cemetery due to the lower costs. I'm ashamed she's there. I visited today and the evidence is of months of neglect. Two foot tall weeds. Fire ants are rampant. Tall grass, trash everywhere. A broken fountain full of algae and filth. The graves aren't in rows, they are dug randomly everywhere. They just don't care. Grave markers overturned. Exposed holes asking for broken legs. My heart is broken and I don't have the money to move her. I spent an hour today trying to work on the area around her grave, including treating it with ant poison. I've called to complain twice with no interest on their part. I've had to complain in the past as well to get them to do the most basic upkeep.

Joe Hepp, Joe Gallardo, Ms. Grace, Jaime Rodriguez, and the whole team is wonderful. Their director…read moreRebecca Gonzales is amazing. She is aware and attentive, and leads her team by example. In my experience with Restlawn, they made sure the family I was assigned to needed for nothing. Their funeral home is well equipped and intimate. I mean to say that it is set up for one event/one family at a time. Truly the team will take care of you the entire time, without the distraction of competing for resources during remembrance/celebration of your family member's life. They can provide a variety of services. They can provide overnight and extended visitation on their grounds, or arrange for visitations at your home if you want. They are bilingual and have the options of Latin music, if that's your flavor. In my expeir nice on the day of the remembrance, the team welcomed me early and made sure I had what I needed to support my assigned family (I was a Casualty Assistance Officer). They hosted folks in a hospitality area prior to the memorial. They have a nice sized chapel area. Their parking lot is pretty big I'm the rear to allow for a procession to form and travel to a cemetery that's local. The Angel Restlawn team did a great job coordinating with the National Cemeteries team. They made sure the transfer of remains to the cemetery was done correctly and respectfully. As folks came in for the event at the funeral home, the team were there directing them to the appro places. Angel Restlawn will take care of all your funerary needs.

This funeral home is exceptional !!!!!! Every member of the…read morestaff are very professional, kind and caring. I called them when my brother passed away in 2021, then my mother in 2023. Every member of the staff went above and beyond my expectations in every way. I flew into El Paso for my mother's service in 2023 with a heavy heart. They made a very sad time in my life so much easier in every possible way. I am forever grateful for the kindness and caring shown to me and my family. God bless each of you !

Both of my parents are buried here and I really wish they weren't. The grounds have not been…read moremaintained in years. One of the news stations has an article about this place. https://kfoxtv.com/news/local/families-voice-concerns-over-neglect-at-santa-teresa-cemetery-new-mexico-nm-covid-19-pandemic-memory-gardens-valley-gary-aboud-jena-annabi-dennis-kim-bridges?fbclid=IwQ0xDSwKsiRFleHRuA2FlbQIxMQABHqAlLnEneU_5ComoZ9DgjJ8xSul59p3zcCkw-ZWNIZATYzbj2TI6UgQcD0iQ_aem_w4tUJjUQSdaNsRHU3TpjoQ

Customer Service, hidden charges, not guiding people into the church and out of the church, making…read moresure that everybody signed the book and giving everybody a card .

HORRIBLE PLACE AND SERVICE!!!! My brother has been gone almost 3 years now and they're quick to…read morethrow away his personal belongings that are left for HIM but can't even cleanup dog crap???? Literally has been an ongoing issue since 2023. The owner has been made aware SEVERAL times as well as the workers. The owner and crew workers are BEYOND the rudest I've ever came across in my LIFE. Rude and extremely inconsiderate. If I could get this place shut down for service, I WOULD! In a heartbeat! No empathy, NOTHING!!! ​

Anybody thinking about leaving their family here Please do not do it. This is the second review…read morethat I have left about this place. The cleaning crew doesn't do anything. There is constantly dog poop around the area. I have emailed the director Enrique Garcia. Several times with no response or results, this is ridiculous. These are people's resting places for their family and loved ones, and the cleaning crew can't even go around and clean up loose dogs that go and c*** on people's graves. DO NOT DO IT!!' I regret so much having my son here.