I went to the office after slipping on some slushie/icy conditions. While being roomed (door open)…read moreDr comes walking by and swears mid sentence. That really caught me off guard. Quick diagnosis, but not much instructions on how to get better.

Doctor Torhorst is a competent doctor with a pleasant personality although it takes months to…read moreschedule an appt. However, I cannot say the same for the woman who works the front desk. She is curt, blunt and not helpful. I've had to call up to 3 times to schedule or cancel an appt. because calls are not answered and taken by a machine. They are then not returned.

Dr Westrick was very patient and made sure I was comfortable and pain free. He also was very…read morehelpful when I had pain after the root canal. I highly recommend him and his staff.

A bit of background: I struggled with tooth pain from November 2020 to September 2024. In that…read moretime, two other local dentists suggested I get a root canal & crown. I didn't have the $. I managed the pain for 3+ years by chewing on the opposite side of my mouth & not biting cold foods. When I finally got good insurance & a day off, I tried out Hom. Hom located decay & advised a crown-- no root canal. The staff was patient with me needing triple numbing & responsive in assisting with pain management. I had the crown seated yesterday and today I have ZERO pain! Hom saved me about a grand out of pocket & fixed my pain. I could not be happier! In addition, the staff is very proactive with insurance billing so there were no nasty surprise bills. You can also text them instead of calling & they actually respond. Excellent service. Thank you!

I found Dr. Hon to be arrogant and sarcastic. Their billing procedures are questionable. Two…read moreappointments were all I needed to leave for another dentist.

Dr. Crow and his staff came to my dental disaster rescue last week with kindness, urgency and…read moreprofessionalism beyond compare. On Monday night at 10:30 I bit into a refrigerated snickers bar ( not recommended ) and found myself chewing on a dislodged veneer front tooth. I was in a total panic as I have a wedding to attend next weekend and know it takes time to have a new veneer built and matched. The veneer was from many years ago and a different dentist and lab for color match. I called the office at 7:30 the next morning. The receptionist responded with empathy and worked me into an already busy schedule. Dr. Crow not only reattached the veneer but created a composite to fill in the chip. No one can tell which tooth was repaired! The entire staff worked as a team, treated one another and me with respect and shared in my relief with the outcome. I will now be able to not only attend the wedding but smile with confidence!

Best place in the world for those of us who have a fear of the dentist...they really care...and…read morethe new massage chairs are excellent!!...

This my first time with dentures and I'm very happy with Brittany Riley I had someone else that…read moredidn't care about what I wanted but she understands me cant wait to get my new dentures

0 stars! the staff and dentists here favor some patients over others and have been bullying and…read morediscriminating me for years now. the quality of service is garbage and they scrape your gums so they recede when you go in for a cleaning. the staff and dentists say they will make and or send refferals but never do. overall i would stay far away and find a better dentist with better staff that actually do their job without having an attitude! i hope the staff here have death and pain in their life from all the medical malpratice!

Dr. Bertotto was recommended to me upon moving back to Wisconsin Rapids. I was able to make an…read moreappointment quite quickly considering several dentists were not accepting new patients or were many months out. The office is very nice and pleasant. The staff is friendly and knowledgeable. I have "dentist phobia" and let them know that upfront. The staff understood and was very calming and gentle! The exam was thorough and as painless as possible. They have state-of-the-art equipment - which is why they are 4-star instead of 5! When making the appointment I confirmed they were covered by our insurance (they are premium providers) and the exam/cleaning/xrays would be covered. It was confirmed at 100% coverage. The state-of-the-art panoramic x-ray was not covered at 100% - leaving me with a payment due. It is not a huge bill, all things considered, however, I feel this should be told to patients upfront with the option to decline it or told the estimated amount that would be due. Overall, I highly recommend Dr. Bertotto and her office. And...yes, I made my appointment for my 6-month cleaning.

I have been coming to Infinity Wellness for 3+ years now. I'm sleeping better, my headache are…read moreless frequent, and the most important is my back pain is almost nonexistent now! Don't wait another day to make your appointment!

Such a great place. Dr Sara and staff are amazing. It feels so good to not only come in and feel…read morelike a friend and not just another patient. They have helped me so much!! Highly recommend!!

The staff and Dr Sorensen are so friendly and professional! Thank you Lindsay for making my teeth…read morefeel so clean.

This was my first visit. I was very impressed with Dr Bouton's knowledge and patience in trying to…read morefigure out why I was in such pain. He was able to isolate the issue and alleviate the pressure in my tooth. Talked to me, not at me, which I really appreciate. The whole staff was very pleasant and professional. I highly recommend this practice.