For a main dealership, the staff at Citroen in Pegswood are actually helpful and know their stuff…read more Obviously they are tied regarding what they charge, but they have gone out of their way to get my car fixed in double quick time. They have also diagnosed faults over the phone (when I was out of the area), when a local garage couldn't work out the problem. Helpful and reliable.

Excellent service from Tyneside Electrical Services - they had carried out an EICR on a property I…read morehad purchased recently and changed the consumer unit as part of the remedial work. The electricians were professional throughout the whole job, completed the work to a high standard and left the property spotless. Would highly recommend.

I recently had Tyneside Electrical for some faulty units in my bathroom and kitchen. They came in…read moreat the exact time scheduled and were very precise with their work. They were very efficient and ensured all safety for the equipment and work done. Really good value for the money, and for the level of expertise showcased. They were so good, that I already took another quote for the lighting in my garden. Lovely people and excellent service. Will surely recommend them.

Must be under new management since the previous review as I couldn't have wished for a better…read moreservice! I recently went to a very well known (chain) of garages to get my brakes checked as they were "screeching". I was quoted over £400 for what I was told were dangerous brakes and needed replacing urgently!! I was reluctant to fork out so much money and wanted a "second opinion" so I decided to try Astley Garage as my friend had had her MOT done there and said the staff were extremely helpful and didn't try to "rip her off". I called to Astley Garage on the off chance and they gave me a courtesy car whilst they looked at my brakes! A short while later I received a phone call from the garage to say the cost would be less than half of what the previous garage had quoted!! They fixed my car straight away while I kept the courtesy car - saving me quite a bit of money and an added bonus to have a car to use whilst mine was off the road. Would definitely recommend this garage and have arranged for them to do my service later this month. 5 stars. Thank you.

had the worst experience of my life with this garage, bought a car for £750 from them on the 31st…read moreof january 11.00am, by 14.30pm the car had broken down due to some battery problem, the car was dead. thankfully some young women stopped and had some jump leads and offered to help, sadly the car was having none of it. i was 10 miles plus away from home and the garage, and was with my girlfriend and 18 month old son. i rang the garage and told them what happened, and they adopted the " i don't care attitude" all they were bothered about was they managed to sell the car. i hung up and tried to get the car started again with no luck, i rang the garage back half an hour later to see if there was any way they could come and fix the car, at this point they said they had a brand new battery i could have but they would not bring it too me, so i had to either get the car to them to fit it, or collect the battery and take it back to the car and try and fit it myself! now like i say i was with my girlfriend and 18 month old son, this isnt what i want to hear, the young women that stopped to help gave me and my family alift home (thanks, unknown young women) and me and my dad, who had just finished work then went to the garage to pick up the battery from the garage, they gave me the new battery and disgruntly agreed to send the young mechanic back up with me to fit it (why couldt they have sent him in the first place) the battery was fitted and i drove it home and it was fine, i then went to drive it about an hour later and it was dead again, so i rang the garage and told them what had happened, they said it must be something more serious and they would take a look at it. later that night i got a call from the owner of the garage on a withheld number shouting the odds and using foul and abusive language to me saying if he was there when i initially rung he would of told me to F off! he finally agreed to give me my money back if i was able to get the car back to the garage in the morning, thankfully the next morning the car decided to start, i got the most frosty reception at the garage, but lookly got my money back. i would never recommend this garage in a million years, they are the biggest cowboys in the world, maybe the universe

If you should be unfortunate enough to find yourself in the area of this garage with a problem with…read moreyour tyres then prepare for the worst. The service was poor and the prices through the roof, Having worked in a tyre and auto garage for about ten years in the past I knew fine well this place was expensive and the staff were definitely working on bonus as rather than just fixing the job at hand they were looking constantly for other problems to point out to me. Best avoided unless in emergencies.

Staff could not be more helpful if they tried, 4 bays for cars to be worked on . They can carry out…read morebrakes and exhausts as well as tyre service. The staff have been there years so they know what they are talking about and have twice turned me away telling me that my tyres are fine rather than selling me something I don't need . Can find better with prices either, have looked all over and have come nowhere to matching.

When our Fiat developed a number of ghastly problems almost immediately upon purchasing it second…read morehand from a dodgy garage, who then immediately refused to mend it(!), I called Benfield Motors, as the local Fiat garage, immediately. They were extremely helpful as well as friendly and polite on the telephone and were able to arrange for us to bring the car in immediately to get it looked at. Since then, we have had to use their services a couple of times to fix problems on the same vehicle and always the telephone manner has been extremely courteous, the staff in the office have been polite and helpful when we have dropped the car off or picked it up, and the actualy work which has been done on the car has been of a high standard. Unfortunately, the downside is the extortionate pricing, which I suppose is nothing out of the ordinary for a dealership, but at least you get good customer service for your money.

The Automotive Maintenance company is located in South Shields close to the new retail outlet where…read moreNext and Debenhams is. The garage moved from being a back street garage to a quite large main stream garage which employs about 5 staff. The staff in my view are not very friendly and do not explain things in simple terms and always try to talk very technical to you to try and confuse you into getting whatever work they want carried out. There quotes are on the expensive side compared to many garages in South Shields, the work carried out by these guys is of an average standard and is in my opinion not worth the money that you pay to have the job done.

I have been a customer of Andy at Automotive Maintenance for well over 10 years when he fixed a…read moreproblem with my car that 2 other garages could not even find, and I can honestly say that he and his staff including Michell his wife on reception have always been very friendly, happy to help, and above all professional and prepared to go the extra mile to find out and rectify any problems. unfortunately I recently lost my husband and as you can emagine when I experienced an intermittent fault on my car which is the worst kind of fault it seemed like a major problem to me, but Andy was so sympathetic and nothing was too much trouble he found the fault rectified it and explained everything to me so that I understood, and as I am in my 70's he had to keep it very simple I always recommend him to friends and would have no hesitation recommending him to anyone.

Would not recommend this company. The diagnosis Of what was wrong with the car changed several…read moretimes the more they fiddled with it. Estimate went up by thousand of pounds and they took weeks to fix car leavin us without transport. Once they had repaired the had to take it back three times as the parts thy had replaced were not installed correctly. Would never take a car there to be repaired. Would have Preferred it of they had admitted they knew nothing about this type of car on the first place 44 and would have saved unfold hassle by going elsewhere

Dealt with Cavendish Motors for my Tyres, Aircon Re Charge and MOTs for some time now and always…read morebeen very happy with their service. very competitive pricing and always able to fit me in when i have a problem. Will always recommend to anyone as their service is excellent.