I'm a repeat customer of this business. I've been pleased most of the times, however this last time…read moreI dropped off a Gucci purse to have a stained on the inside removed. I go to pick up my purse which was almost brand new and I still have a stain. He stated he couldn't remove the spot but he cleaned the leather and refused to refund my money. I didn't ask for my leather to be cleaned the purse was close to brand .

I tried two other places to replace a zipper pull on a vintage Louis Vuitton Speedy. Both said…read morethey could not attach the leather with the LV brass insignias, in a last ditch effort I tried JG on Watson and Jose was able to install a perfectly matched zipper pull and the leather as well. Jose is a master artisan! I'm very grateful. The bag is fully restored to its original beauty! Thank you so very much! Lori H.

John at FRP was a great find! Had a dining chair with a broken wooden leg. Fixed with glue and a…read morespot-on color blending match of a brown/grey. Chair was finished within the quoted one week timeframe! Try it out for any furniture repairs! Thanks

Came when he said he would come. Not sure how it will go in the future. More soon!…read moreJohn did a great job on fixing my drawers in my bed and my desk . We had to wait for the parts to come in but once they did, he repaired both items well. I wouldn't hesitate to call him back. Good job, John!

I inherited an ancestor's pressed oak rocking chair that I wanted to restore, which included…read moreremaking an arm that was lost somewhere along the way. Sheryl made all the arrangements for it through email so all I needed to do was drop it off. On the day of drop off, Jeff looked at it and seemed excited to see it restored, which impressed me and made me comfortable in my choice. He suggested adding a cushion but I wanted crewel needlework fabric like the original seat I remembered, which I assumed they wouldn't have. Jeff stated that he knew someone that might be able to help and made a phone call. Moments later, photos of fabrics were sent and I had a crewel pattern selected. So the estimate was adjusted to include a reupholstered seat with springs and seat foam. Approximately 8 weeks later, my rocker was ready and I'm delighted with the outcome. This rocker has been handed down through my family and will go on to my children and their children. It's an investment in our family history and the care Jeff's team took to restore it is admirable. It could have been "just another rocking chair" to them, but Jeff appreciates the historical significance of family heritage and the respect for furniture that has survived the Civil War era and beyond. I strongly recommend Jeff and his team to return your heirlooms to their days of glory.

We have an antique wooden tray that fit over a table and was coming apart . I had every doubt it…read morecould be repaired due to the design in the wood, how wrong I was! It is now beautifully redone, utilizing mahogany and walnut. The careful work reveals the talents and professionalism of this company and their craftsmen. It is hard to believe how perfect this piece is now, we highly recommend this company. Absolutely!