Possibly the worst fish and chip shop I have ever had a takeaway from. Flaccid, lank batter surrounding hard fish with greasy chips. Avoid. read more

This has got to be the UK's worst fish and chip shop. The last 4 pieces of fish from here contained an average of 12 bones! That with insipid, soggy chips gives it the title above. Horrid!! *one star because I have to! read more

Went to this chip shop two nights ago for tea, ordered 2 sausages and chips to go with them, I've previously had food from here and it's been nice but last night was somewhat different, the chips were greasy and pale, I presume they're frying new potatoes, they've changed the sausages yet AGAIN it's been 3 or 4 times in the last year now, they were awful though my daughter bit into them and said that tastes horrid I bit into one and can honestly say I'd agree with her, after the few times they've changed them I said they weren't nice I was told it's good for them to have feedback as they know what the customers think of the food sold, so I rang last night and spoke to a young woman telling her that the sausages tasted awful and that we wouldn't eat them, (bearing in mind what I was told before about feedback) the response I received was "well we can't have sausages for different people they came from the butchers down town" This would have to be Mills and sons on the market place, My girls and I eat their Southwold sausages and they certainly don't taste like that, they're delicious! I replied "well they're awful and I'm just letting you know my opinion" Response from said woman "oh well" End of conversation........ Needless to say we WON'T ever be eating from there again, they've now lost a loyal customer perhaps a little less sass next time a customer gives feed back on the food might go down better, certainly won't be winning any customer service awards anytime soon. My advice to anyone planning on going there suck it up if you don't like something because if you say anything it'll fall on deaf ears! I have to say there are two ladies there who are always pleasant polite and in my experience approachable they are Sophie and sue. read more

Marks Fish Shop Restaurant - After I complained I received this on FB, this is how a company will tell their members of staff that they can talk to customers like this! - Fish & Chips Near Me - Southwold, SFK

The worst fish & chips we have ever had anaemic greasy chips watery cold fish no batter cost us £16 for 2 very small medium cod with chips my only suggestion for the chip shop is for mark to sell up and let someone else have a go at running it ABSOLUTELY DISGUSTING! read more

Fantastic place. 5 star fish, 5 star chips, 5 star bausage (all though it could be a bit bigger). 5 stars all around except for the customer service. Definitely got the impression from the lady behind the counter that boxing up food was her least favorite thing to to do in the whole entire world. All the other employees seemed to have the same outlook. read more

We love chips on the norfolk coast - especially when washed down with lashings of local ale and sunshine on our feet. Mark's were reasonably priced but not a well cooked as we like them ourselves. We couldnt see any commitment to sustainable seas on the wall - always a disappointment. Otherwise they seem like a safe bet for nibbles by the sea :) read more