A good old traditional department store, part of the House of fraser chain, which specialises in…read morequality items. Everything from Homeware, to menswear, ladies wear, perfume, make-up, shoes etc. Also benefits from a busy coffee shop. The restaurant is however a dissapointment being dated and dull

I haven't been to Cavendish House for about 20 years and nor will I ever again. Let me explain why…read more I used to visit when I was home on leave from the Forces but on one occasion I was prevented from entering by a very pompous and unpleasant Doorman. I'd smiled at him and said 'Good morning', as I always did - perhaps this one was new, as I didn't recognize him. He simply looked down his nose at me as though I'd made a bad smell and stepped in front of me as I was about to enter. I asked him what was wrong and, rather than replying, he just gave me the most disdainful stare. I had no idea what the problem was. I wasn't in my Sunday Best but I was certainly presentable - clean clothes, clean shaven, smart hair cut as you'd expect from a military type. He looked old enough to have done National Service himself. I politely asked him again what the problem was and again he said nothing, just continuing to look at me with utter contempt. When I wrote to Store Management, I received no reply. I was utterly disgusted and can only put it down to snobbery.

Elegant department store in the Promenade part of town. Caffe Nero on ground floor and own cafe on…read more1st floor. Connects to Regent Arcade behind for convenient parking.

I hated this place when my kids were small, due to the numerous different levels which made it…read moreimpossible with a pram! However, I've been going in there more and more now they're older and never fail to be impressed. Their shoe and ladies clothing is brilliant with good quality brands - easy to find a 'special' outfit. Homewares are excellent and well priced too. It's a one-stop shop and definitely comparable to John Lewis.

Regent Arcade is one of the best shopping areas in Cheltenham. The indoor mall has an adjoining…read morecarpark - very handy on rainy days! - and many shops, for example The Body Shop, Lush, Thorntons, BHS, Mothercare, Hawkins Bazaar and Monsoon. It's generally very well maintained, although at the time of reviewing there's a lot of scaffolding which is a bit of an eyesore. No doubt the finished refurbishments will look better than ever, though. Of particular interest is the bubble blowing fish clock which fascinates adults and children alike! There are a number of snack bars here - Millie's Cookies and Anne's Pretzels are well worth a visit. There's a great Santa's grotto in the run up to Christmas.

The Regent Arcade was one of the first shopping arcades in cheltenham..Its has a carpark…read more(expensive) above the 2 floors of shops. Its is possible to access via an overhead gangway Cheltenham famous Cavenish House from the second floor of the arcade. The ressession does not seem to have had an impact on the arcade yet though a couple of shops have gone.. Mothercare BHS are the biggest shops as well as Monsoon Thorntons with its chocolate Fountain On the second floor is a large TJMax The Famous Bubble Blowing Clock is worth taking your camara with you .. Children and babies love it though can cause a hazard to unsuspecting shoppers as they trying to swerve round, dancing and clapping toddlers who are trying to catch bubbles oblivious to shoppers legs LOL.

This new (ish) area of Cheltenham is the first phase in a refresh and they have done a very good…read morejob! There's the follow for available: Cineworld Real China Prezzos Nandos Frankie and Bennys Harvester Ruby Tuesday (Bar and Grill) Chiquitos Après Fitness First and A children's indoor play area. Soon to arrive is Hollywood Bowling too! There's loads of choice here and it's just a short walk away from the main high street. I hear there are plans to connect this eventually and that will definitely make the place more accessible. There's plenty of parking nearby and it's free after 20:00 hours too!

Really difficult to pay! A frustrating visit, one of the…read moreitems we tried to pay for was price marked lower than the price it scanned at. Very few staff members around to help with problems. We scanned our items at the self service then had to wait for the one advisor to finish serving an elderly lady who needed full attention to pay for her items. Once the staff member was available to us, she was unable to adjust the price so we had to queue for a 3rd time at the refund point where the advisor had a long queue of other frustrated customers. I think your regular M&S customer expects as a bare minimum to have staff members available to process your sale.

I love Markies! Recently visited Cheltenham for the first time and made this one of the shops that…read moreI decided to visit for a bit of a browse. It's not a bad-sized store, and there was a really good selection of ladieswear. Everyone knows M&SI don't need to tell you what they sell! Decent sale items when I was there though, I love January! Didn't use the cafe but it looked pleasant enough, located upstairs but there are lifts so you don't have to battle with the escalators and your buggy. Nothing to set the earth alight, but a good solid traditional store.

The White Company sell absolutely beautiful things, and this store is no exception. They sell a…read moregood range of clothing, childrenswear, bathroom and bedroom products and more, and almost everything is white (or at least neutral)! It's like a breath of fresh air when you walk in, although it can be worrying if you have sticky fingered children in tow. The staff are always friendly and there's a lovely welcoming atmosphere. I can never resist popping in for a browse on my way past. The window displays are stunning, especially over Christmas when they were lit with tiny fairy lights. A welcome addition to Cheltenham centre.