I have purchased a car wash at this location twice. The first time, I found my car was still dirty…read moreafterward and had to wash it by hand. I was not too surprised, as it had been a long time since I had washed it and there was some baked-on grime. The second time I was surprised. I parked under the wrong tree and got some kind of fruit dropped on the car. The fruit was still mushy when I went to the wash, but the light-touch service left an abundance of dropped fruit still on my hood, roof, and glass. I complained to the attendant, and he allowed me to go through again. This did not completely remove all the fruit, but it made a big difference so I drove home and went back over a couple of spots. I think in the future I will find a place where I can wash it by hand.

Quality car wash that is locally owned. People always nice and good value for the price!read more

Value, staff and service all great I would recommend this…read morecar wash to anyone. They are clean and perfect.

These guys diagnosed and repaired the achilles heel of 3rd gen Tacomas: the ridiculous PLASTIC rear…read morecoolant bypass. They did it quickly and economically. Highly recommend this shop!

(Quick note: Yelp says R&R closes at 5 pm, when they actually close at 4. Granted not that big of a…read moredifference but it ended up meaning I inadvertently called them at one point after they'd closed.) I brought my old van in last Monday for a very overdue inspection. R&R was the 6th mechanic I'd tried to get an inspection from over the previous 3 weeks - every other place told me they couldn't do it that day, or I'd need to leave it at least overnight (or three days in one case), their inspector was only there 1 or 2 days a week, and so on. Some of those places I'd tried multiple times without any luck. I'd gotten a recommendation for R&R at the previous place I'd just tried, and was told that it was likely they would take me right in. They did, and though it turned out I needed a new headlight, they ordered the headlight and fit me in first thing on Thursday, the morning after the headlight arrived. Done and done. I figured that whoever got me in for the inspection instead of giving me a list of reasons they couldn't do it would get my business from here on out, and I still feel that way. So 5 stars to R&R.

AAA assigned Tow360 to pick up my car from Roanoke to Blacksburg. Driver was supposed to arrive…read morebetween 3:55 - 4:25 PM. As of 5:10 PM the driver is still no where to be found and hasn't contacted me once. Leaving a stranded customer wondering when and where the driver is and not contacting them once is ridiculous.

I called tow360 after waiting for aaa for almost 3hours. They said 30mins and showed up in 30mins…read more Would definitely recommend

We have been taking our vehicles here for many years. They do excellent work and are honest about…read moreany issues that come up. Ricky and Brady are both great to work with and I trust their judges 100%. Highly recommend them.

I brought my daughter's car in, after the dealership told me that we needed a new motor, to the…read moretune of $6200. Ricky Williams drove the car around for three days and couldn't find anything wrong with it except that it needed new brakes. After fixing the brakes and giving the car a full check up, we got it back for a few hundred dollars. Also, he gave my daughter a business card with his personal number on it for her to call if she ever got into trouble and the car did act up.

awful place spent 5 grand having a transmission built and now it's slipping and humming 2months…read morelater after letting them rebuild it for a second time.

READ THIS!!…read more Yesterday my son (Jack) was traveling back to college from San Antonio to Washington DC. I had just purchased a 2011 Lexus for him and he was driving it back to college. We were nervous as this was a car that we had just went in for major repairs right after we purchased it.... At roughly 8 pm, after 800 miles that day, warning lights came on and the car was not acting smooth at certain speeds. A few years ago we burned up the engine of pickup because of ignoring warning lights....Jack pulled over and found a hotel to spend the night. He called me the next morning and wanted to know what to do. I called Lexus and with Jack thought the best idea was to find the best repair place in town and leave the car for a few weeks as they did what would likely be a major repair or replacement of the transmission (that is what the codes were saying). I called Norms and the man in charge said he was working on a 2010 with the same symptoms......have Jack come over and we will pull the pan and see what is going on...Jack made the 8 min drive from a different repair shop he was at. The group dropped all they were doing to help this young traveler...over the next 2-3 hours they found a leak from the repair that had just been done and that meant all the transmission fluid leaked for the past 1200 miles....almost all gone. They tighten the connection that the repair in San Antonio had not done right....put in 4-5 quarts of transmission fluid. Went on a 30 minute test drive and then ran the car overhead to ensure no leaks.......Jack was on his way to DC....They took care of this kid and got him all set from what was sure to be a major catastrophe.... Later that day, Jack told me they did all of this ....and did not charge him a penny...makes you want to cry... We seem to always forget about all the good that comes from helping others....this is so so special and often why we are here...it is not about $, but about the opportunity to serve others. Norms and their entire team are probably practicing this every day and in every way.....I am just a grateful parent that was the beneficiary of this special group. We have 7 children (Jack is #2 and a very special kid....). This seemingly simple process is what makes your heart warm and be very grateful. Thank you to the entire team at Norms and the impact you have....it is special and so very much appreciated. I am deeply appreciative that you at Norms set out every day to help others and be of service....it is more meaningful than you may know...

It's been a while since we went here - but once I came across the receipt again - I HAD to Yelp…read moreabout it... We drove up to Roanoke one day to look at some cars. I tried to do some research on mechanics beforehand, to see if there was anywhere I could get a quick pre-inspection. Well, I didn't find much on Yelp! I somehow found this place through Google. It's a small garage, so you definitely want to give a call ahead before heading there. He was so nice, and even let us go underneath the car as he pointed out any problem spots. Really, I couldn't have dreamed of a better mechanic! He was completely thorough and gave us a list of any problems. Definitely recommend this place if you are getting a pre-inspection. Wow, got lucky on that one!

This is a touch less car wash off electric road. $15 for the works and typically not terribly busy…read more Overall for a touch less car wash it wasn't terrible. There was several areas that were missed. If you are just looking for a high pressure rinse this would be a good option.

This is now Car Lover's. I did the $15 full package. It was fast and did a great job getting all…read morethe pollen off my car. The vacuums were great, with a night nozzle on the end that gets in small places pretty well, lots of suction. They offer free drying and tire clothes in the drying section for car wash customers. The vacuums were also free. The attendant checked on me twice to make sure everything was ok. Great self service experience.