I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

This company attempted to change my insurance coverage and carrier without my permission…read more Repeated phone calls that were not returned produced no results. I finally reached someone who offered no adequate explanation so... I changed my policy to a different company. In the future I would suggest to Brown & Brown that you try returning phone calls.

I recently used Brown & Brown to purchase an auto policy. My agent at Brown & Brown was extremely…read moreefficient and effective, and she called me back with several great quotes shortly after I gave her my car's information. Not long after purchasing my policy, I needed to make a change to it, and my agent was very responsive over email, as well. I really appreciate having a local agent who can service my policy, and I would highly recommend Brown & Brown's services.

Jahlani is the nicest insurance agent I've ever worked with. Quick responses and incredible rates…read more He was very thorough. Hit em up for insurance, you will be pleasantly surprised!

From the owner: Here at Jahlani Graham Farmers Insurance, is based in Albuquerque, NM. We are proud to serve the…read moreinsurance needs of all of New Mexico. Let us help you find the right auto, home, life and commercial insurance to meet your needs. We offer all forms of personal and business insurance and financial services. Contact us now for no-hassle, quick, competitive quotes!

John is the penultimate listener. He has intuitive knowledge of the details of Insurance and has my…read moreinterests in focus each time we talk or meet. Highly recommend and refer friends and acquaintances to him.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a Native New Mexican and live for my family and friends. I enjoy my daily interaction with the customers and earning their trust.

Excellent local customer service and great rates too! I really appreciate being able to reach them…read morealways during business hours.

I contacted Rebecca Willis for a quote. It took them over a month to get back to me saying that a…read morepolicy "couldn't be written" whatever that means. They pretty much wasted my time, after asking everything under the sun about my business.. they did refer me to some other shmuck to waste more of my time. I wouldn't even give them a one star, but it doesn't give us a zero option. Find some other company to waste your time and money with. I didn't feel I was "in good hands"..

I am updating this review because it has now become clear that it is our bank that is causing the…read moreissue with non-payment thank you Washington Federal. But the team has done all they can to remedy this situation. We have even moved over our primary home coverage as well since moving to NM and they are saving us more than $5,000 a year compared to other providers.

AVOID THIS BUSINESS AT ALL COSTS!! This business is a nightmare. The service was absolutely…read morehorrendous, and Valerie in particular was beyond rude and unprofessional. I wouldn't trust them for anything.

After reading Yelp reviews of nearby State Farm offices, I definitely picked this one, and Morgan…read moreis as professional, knowledgeable, attentive and sweet as others have written. I have my renters, and car insured with them and feel that I'm in very good hands.

I have been with State Farm for over 30 years, since before Carlos took over this office from Ronna…read moreTodd. Carlos and his staff , (Jacob and Morgan) have been phenomenal with me. I highly recommend these folks for your insurannce needs.

DO NOT GET ALLSTATE…read more I have never been so frustrated with an insurance company. My vehicle was totaled in an accident that was not my fault, yet the entire claims process has left me carrying the financial burden. The settlement they offered isn't enough to replace my vehicle, and it also isn't enough to repair it if I choose to keep it. I tried working with Allstate, provided additional information, and asked them to reconsider the valuation, but there was absolutely no flexibility. The biggest issue, however, was the complete lack of consistency. Every department I spoke with gave me a different answer. I was initially told I would receive a rental vehicle. Then I was told I would have to pay out of pocket. Later, someone else said Allstate would cover the rental because of the confusion--even though my policy has always included rental coverage. No one seemed to know what the actual policy was. Things became even more confusing when I considered keeping my totaled vehicle. I called my agent to ask whether my insurance rates would be affected since the vehicle already had a salvage title before this accident. I purchased the car as a salvage vehicle years ago and have been insured by Allstate the entire time. Instead of answering my question, I was told Allstate doesn't insure salvage vehicles and that I would have to find insurance somewhere else. How does that make any sense? My vehicle didn't suddenly become salvage after this accident--it has always been a salvage vehicle, and Allstate has insured it the entire time. I was then told that when I updated my policy after paying off the vehicle, I supposedly failed to tell them it had a salvage title. But a vehicle's title history doesn't magically change from salvage to clean. If Allstate truly doesn't insure salvage vehicles, why was I able to maintain coverage for years without anyone identifying that issue? It makes me wonder: if this accident had never happened, would Allstate have continued taking my premiums indefinitely? Would I have only discovered this "policy" after filing a claim? That is incredibly concerning. Throughout this process, I have received conflicting information from adjusters, customer service representatives, and agents. No one seems to be on the same page, and customers should not have to figure out which answer is correct. I expected professionalism, consistency, and support from my insurance company, especially when I wasn't at fault. Instead, I was met with confusion, contradictory information, and a settlement that leaves me in a difficult financial position. Based on my experience, Allstate needs to do a much better job training its employees and ensuring every department understands the company's policies and provides accurate information to customers.

Criminal company, fir profit only,paid insurance since 1986 made claim and was denied,book written…read moreabout allstate number one insurance denial company, a bunch of crooks, could have paid my claim for a lot less than one of their stupid commercials.

I had to give credit where it is due. This young lady Brandy with AIP, is amazing. I can tell her…read moresmile through the phone. She is always upbeat and willing to assist my wife & I with everything we need. Her professionalism is top notch she is up there on customer service like my wife, we consider her a blessing to us. I feel we need more like her in this industry and dealing with a pandemic as we are. What a team of professionals you Have. If you do not have insurance get it. Ask for Brandi she will not stir you wrong. Blessings Jd (Mr.Bond) W. & Lucella W.

Both Yelp and the AIP website indicate that both AIP offices are open on Saturdays until 2 p.m…read more Calls to both offices on Sat. Dec. 7, 2024 well before 2 p.m. indicate that neither AIP office is open on Saturdays. AIP - please update your hours both on your website and on Yelp to reflect your actual current open hours. It is frustrating for potential customers to find inaccurate information on these sites when it is so easy to keep your open hours up to date in both places.