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    Mariner Finance

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    Argent Credit Union

    Argent Credit Union

    (14 reviews)

    It's been my bank since I was born and I am 49 years old!! Always have been happy!! All the people…read morethat work there are amazing and I always feel comfortable!

    I had a very disappointing experience at Argent Credit Union on Tuesday, May 27, 2025. The address…read moreis 1901 Wal-Mart Way Midlothian, VA 23113. As a member of Call Federal Credit Union, I visited Argent because it operates as a service center. When I arrived, I asked the teller, Teresa, if they could cash a check, and she confirmed that they could. However, after she processed everything, she handed me a receipt showing that the check had been deposited and that the funds would not be available until May 30. I immediately asked why the check had been deposited instead of cashed, as I clearly stated I needed the funds immediately. Teresa simply looked at me and said, "Oh well," which I found extremely unprofessional, dismissive and very disrespectful. Another teller nearby witnessed the interaction but said nothing. The following day, I called to clarify the situation and was told that the check wouldn't be available until June 6--an even longer delay than originally stated. This miscommunication and lack of accountability were incredibly frustrating. To be honest, from the moment I walked in, I sensed an unwelcoming and racially charged atmosphere. As a Black customer, I did not feel treated with the same courtesy and respect that others seemed to receive. No one deserves to be dismissed or disrespected, especially in a professional financial setting. Because of this experience, I cannot recommend Argent Credit Union--particularly to people of color. I hope this review encourages the institution to re-evaluate their customer service approach and ensure all customers are treated fairly and respectfully.

    Mariner Finance - installmentloans - Updated May 2026

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