Ritchie is the kindest person you have ever met, caring, competent, and listens to what you have to…read moresay. He takes the care of his patients very seriously and as his duty for their well being. Office workers and nurses / PA's are always cordial and quick to respond. I have been scheduling with his practice as long as I can remember (over 36 years), the care you receive is second to none. I could not say a bad word about this fine man or his practice. When my mother passed away, he even made a point to call me, on a Saturday, to express his condolences, and sounded genuinely upset whereas he has been our family physician for some many years, what other physician would do that?

I have to go in for periodic checkups, and going here makes the trips worth it. From the front…read moredesk, to the very pleasant nurses and PA's, Dr Van Bussum's office is very pleasant to deal with. Also, the valet parking is very convenient, and i especially liked the wonderful treatment I received from Lacey. In the dreaded cold, and she always smiled and was very pleasant, courteous and helpful. I have nothing but great things to say about this practice and the environs at Baptish Health Medical Group F.M.

I cannot say enough good things about Dr. Mary Henkel. A true and caring person. She listens and…read moreis very attentive to your medical conditions. She is very thorough in your medical care. I know I'm receiving the best care with her, always!! The front office staff are truly amazing as well, always helpful and so kind. Wonderful Physician's office !!

Knowledge about chronic pain. Instead of saying you're killing yourself with pain pills as if that…read morewas a choice. Learn more about chronic pain and how to manage it. Learn more about the ailment the patient has would be a good start.

I am extremely disappointed. I paid over $4000 for Thermage last May and they told me to wait 4…read moremonths for the full effect. It's been over a year and no results. I have kept in touch with them the entire time and they told me, "well we can do a follow up treatment for half price". Shouldn't it be free since I got ZERO results? I would definitely NOT recommend this practice for any aesthetic procedure. They are a rip off.

From the owner: Dr. Susan Neil helps you look your best at any age. Our med spa provides everything from aesthetic…read moreservices to medical services in Lexington, Kentucky. Our aesthetic services include injectables, light and laser treatments, and facial spa services. Dr. Susan Neil's medical services provide preventative and acute care for adults. Schedule an appointment today!

Every since the main doctors that started this practice have retired, this practice has gone…read morestraight to corporate practices. No more of feeling like you are known, only like you are a number. Weeks before you can get in to see someone, let alone your primary. Pushing doctors that have just graduated and this is their first ever job. I was a patient with this practice for 33 years, this is the only practice my three children have gone to. Because of the poor replacement physicians and corporate practices we are no longer attending this facility. I would not recommend this practice to anyone.

I'm very happy with Tates creek family practice. My doctor is very thorough and is available to me…read morewhen I have health care questions. I have been coming here for many years and would recommend them for you and your family. If I need lab work it is done in the office. I get a follow up call from my doctor if any issues come up that require attention and they mail me a copy of the results for my records.

I needed to be treated for this season's Flu A. I was able to make a same day appointment, test…read moreconfirmed flu A, and I was given a prescription for a new treatment that knocked down the symptoms in less than 2 days.

Went to MD for check up. MD wanted me to have a cardiac stress test. Told them if it was not fully…read morecovered by insurance I did not want it (I have an audio recording backing my story). They said there was no cost to me. One month later $1900 bill. Do not trust anything they say. They lie openly.