This was our first time selling a house, and honestly we were a bit nervous going in. We worked…read morewith Audrey at DeLeon Realty this summer to sell our hom in Palo Alto, and looking back I am really glad we did. Audrey is very professional and knows the local market well, but what I appreciated most is that she is honest. We had a lot of questions, some of them hard ones, and she was always patient and never pushed us. DeLeon's staff are on salary instead of commission, and you can feel the difference. Their advice was about what was right for us, not about closing a deal fast. The other thing that stood out is how they work as a team. Our house is older and needed a lot of work. Their handyman took care of a long list of repairs, and Elve, their designer, worked with the staging team to make the place look great. Both were part of their service, so no surprise bills. Their in-house legal team went through the disclosure documents very carefully, which gave us real peace of mind. Everyone on the team got back to us quickly. Looking back, choosing Audrey and DeLeon was the best decision I made this year. If you are selling in Palo Alto, give them a call. Thank you Audrey, Elve and the whole team!

We worked with Audrey Sun to list our home at DeLeon Realty. Audrey and her team exceeded our…read moreexpectations at each phase of our process. After meeting with Audrey, she had her team quickly prepare our home for sale, which received numerous offers well above asking price, days after listing and open house. She and her team assured us through the entire process and were always available when questions came up. Audrey's fluency in English, Mandarin and Cantonese helped us reach many qualified buyers quickly. We give her the highest recommendation!

Amar & Sri guided both of us through our first home-buying experience, and it was truly very…read moremeaningful for us. We had no idea about the process or what it takes to buy a home, so working with such experienced agents really helped us gain a lot of mental clarity & straighten out the process even before actually getting into the market. Amar explained the detailed step-by-step process to us, breaking it down into smaller milestones so that it didn't feel overwhelming. From getting pre-approval to getting the house keys, Amar & Sri worked closely with us, helping us figure things out. They helped us by analyzing each home on our list even before we went to the open houses, saving a lot of time by ensuring we didn't visit properties that weren't a good fit either because of the area or because of other external factors. When we finally found a home we liked, Sri did her due diligence, not just in terms of the emotional & strategic value, but also in terms of financial value, which obviously was one of our major deciding factors. Amar & Sri were very understanding and were able to guide us at each step of the process. Amar & Sri worked with us & the seller's agent to get our offer accepted even before the offer date was set, and they continued to guide us through all the crucial steps after the offer was accepted, helping us work with the lender. We really appreciate Amar & Sri's guidance through this very important milestone in our lives and would definitely recommend them to any of our friends looking to buy their next home.

We've now worked with Amar and Sri three times, and this was our first experience selling a home…read more From start to finish, the process was smooth, satisfying, and truly stress-free. Amar often says he treats every home as if it were his own--and he genuinely lives up to that promise. He never compromises on effort, and his dedication was evident at every stage of the selling process. The results we achieved speak for themselves. Given the challenging market conditions--geopolitical uncertainties and layoffs across Bay Area tech companies--selling a home was far from easy. Despite this, Amar executed an exceptional marketing strategy that drove strong foot traffic during open houses and helped us find the right buyer. Even after going under contract, Amar proactively managed every challenge that arose, ensuring a seamless path to closing. His professionalism, persistence, and attention to detail made all the difference. We feel incredibly fortunate to have had both Amar and Sri as our realtors, and we highly recommend them.

Nicole and Carol are a great team and we highly recommend that you choose them as your trusted real…read moreestate agents! We started working with Nicole over two years ago as a referral from a close friend who spoke very highly of her. As first time home buyers, my husband and I were basically clueless and had no idea just how complex the Bay Area real estate market is. Nicole helped us navigate these waters with ease, and educated us about the complexities of disclosure packets and purchase contracts well in advance so that when the time finally came, we'd be familiar with such detailed documents. Pre-covid, Nicole spent an entire Saturday driving us to houses in various neighborhoods so that we could see what different cities offered and to help us narrow down our home search based on what we saw. We also attended several open houses together and she always kept an eye out for homes that fit our criteria and attended broker tours on our behalf. We also continued working with Nicole throughout the pandemic and experienced first hand how the original interaction model had to change. Without any open houses, I felt like Nicole had to pour even more time into our search because covid policies required individual appointments to view each home. Nicole was patient with us as we viewed what seemed like 20+ homes during a nine month period. She is respectful of your opinions, but will also share her professional opinion when requested. We ultimately found a home and throughout the entire closing process, not only did Nicole help us, but so did her team. We were in the best of hands and there weren't any hiccups. Together, this team guided us every step of the way with constant communication. DocuSign was used to electronically sign all documents and keys were left in a lockbox when the home was officially ours! In fact, with their help, we were able to close a week earlier than expected! As you can tell, we obviously spent a lot of time with Nicole (she was stuck with us for two years!) and we enjoyed every minute of it. She's great to be around and extremely insightful. Finally, I want to share a story from when my husband and I first started going to open houses a few years ago. When we told other agents who our realtors were (we just would say "carol and Nicole") and they *always* knew who we were talking about. Nicole and Carol have created a reputation that is built upon trust, professionalism and extensive market-specific knowledge.

I'm a first time homebuyer and had the best experience with Nicole who helped me purchase my first…read morehome. I was working with a different agent previously and it was not a good relationship, but switched over to have Nicole assist me after recommendations from people at work. Nicole was super patient and took me around to view multiple listings on our first appointment. She was super knowledgeable about the area having more than 20 years of experience. She also walked me through all that I needed to know as a first time buyer, and quickly built trust and made me feel comfortable with her representing me. At every step of the process, she personally walked me through it, explaining to me what all the documents in the housing disclosure package were for, and what I should be looking out for. Most importantly, she was always on my side. Nicole and Carol work together as team and I can't recommend them enough! I will definitely be working with them again in future!

Leslie Zeisler did a brilliant job selling our Midtown house last year. She had five offers come…read morein within four days of the first showing. Three of the offers were $30K over the asking price. I gasped when I saw the amazing house staging Leslie had deftly supervised. I hardly recognized my old home. Leslie kept the work on schedule and at a very reasonable cost, even as we were still moving out. Leslie even personally sewed and installed a lovely shear curtain to cover a closet missing a door. Every detail was perfect, thanks to Leslie. Leslie was wonderfully supportive of our family during the whole process. She sensed when our family was getting stressed, and gently eased us back to calm. Every question potential buyers asked had an answer, since Leslie did thorough background work. This solid preparation and personability put everyone at ease, and I believe maximized our family's profit, while minimizing stretched nerves. However, don't let Leslie wonderfully personable style fool you. Her timing of the sale was amazing, and went forward with military precision. Leslie had all the offers in a spread sheet and projected from a large wall screen within an hour of their coming in. This vastly simplified the comparisons and analysis. Our house sold for $1,000 a square foot, with half a million down in cash. This in January! By contrast, the lovely old house I'm now buying on the beach in San Francisco is going for $300 a square foot. As a single mom, it is a tremendous relief to have all three of my children's college tuition and support coming from the ample proceeds of Leslie's great work. And I am also now able to buy a home by the beach in San Francisco, even on a small government salary! I cannot recommend Leslie Zeisler highly enough. She changed our lives for the better.

Midtown Realty has managed my rental properties for over 5 years. The staff I have worked with…read more(Joann, Katie and Andre) are helpful and quick to respond to all my rental needs. The owner,Tim, leads by example. He is knowledgeable, nice, and approachable. Midtown Realty is a neighborhood business and I wish them continue success.

The Wilbur Property organization reliably demonstrates professionalism, responsiveness, and more…read morethan anything humanity. My main contact person was Myron Chan who continually welcomed me in warmly and made sure all of my rental property needs were met from repairs, and the minimal concerns associated with their well kept apartment.

My family and I have lived in my complex for about 6 years, and under the previous two property…read moremanagement companies, we never had any real maintenance done. For years, we dealt with a mold problem in our bathroom from a pipe leak that was completely ignored. Since Wilbur Properties took over, the difference has been night and day. I want to give a special thanks to Imelda for being so proactive--she made sure everything got taken care of. Wilbur Properties rebuilt our bathroom and even made repairs in our kitchen, all free of charge. The contracting crew did phenomenal work. The new bathroom is beautiful--every detail, from the colors to the materials, was chosen thoughtfully, and the painters did an incredible job. I couldn't be happier with the result. What stood out most was how kind, diligent, and efficient everyone was throughout the process. They even set up an alternative bathroom for us while construction was happening, which was a huge help. After years of dealing with neglectful management that ignored broken laundry machines, plumbing issues, and mold while constantly raising rent and adding fees, it feels like a privilege to finally be cared for as a renter. Wilbur Properties is by far the best property company we've ever had. Their management and crew are exceptional, and I'd recommend them to anyone without hesitation. 10/10!

We worked with Alex to sell our home in Los Altos and had an outstanding experience from start to…read morefinish. Alex brings deep expertise in the local real estate market--he gave us smart, honest advice on pricing and timing, and really understood the nuances of what would drive interest in our specific home. He clearly knows what buyers in this area are looking for and helped us position our home to maximize appeal. His strategy was spot-on, and we felt confident at every step that we were in the hands of someone who truly understands how to optimize outcomes for sellers. What also stood out was Alex's strong network--he knows the local agents and was able to leverage those relationships to connect with motivated buyers early in the process. Thanks to his efforts, the sale went smoothly and exceeded our expectations. Highly recommend working with him if you're thinking of selling in Los Altos or the surrounding area.

I purchased my current home with Rainmaker about a decade ago! Alex paired me with the right…read moreperson on his team to work with. I always felt I could go to either of them with questions and concerns. Through the years, we've stayed loosely in touch. Recently I asked Alex his thoughts on a second property, sharing my concerns and parameters. He had/has really good ideas, has experience with handling different situations, and I didn't/don't feel at all pressured to purchase. When it comes, hoping the second time goes just as well!

Not that we have any prior experience since this was our first home purchase, but we really liked…read moreworking with Mary Runkel Chacon and Steve Niethammer. They were referred to us by my coworker. We were looking between Mountain View and San Carlos. They were very knowledgeable about the area and spent a lot of weekends with us going through the different neighborhoods and showing us houses. Mary and Steve are very honest about the houses they showed us, pointing out things that were not good and also ways in which the houses could be improved through remodeling. Mary's husband is an architect which is really helpful in this area as a lot of houses are very old and require renovations and remodeling. Her husband Mike actually came out to look at a house we were interested in to help us determine if we could open up the layout, etc. I highly recommend working with Mary and Steve at Zane MacGregor. Mary is the sweetest and Steve is really funny; they definitely helped make the highly stressful process of buying a house in the Bay Area more enjoyable and smooth.

We've now bought one house and sold one with the team of Wendy, Adam, and Steve at Zane Macgregor…read more To say that we're happy with our decision to work with them would be an understatement. They're very professional, ethical, smart, and knowledgeable about real estate in the area. Working with them, you really feel like you've got partners that are on your side, and it extends far beyond the simple transaction of buying or selling a house and into living and thriving in the Bay Area. They each bring valuable individual skills to the table. Wendy with her keen sense of aesthetics and numbers, Adam the attorney with his cool rationality, and Steve with his background in construction. It's a dream team combo that we seriously doubt you'll find anywhere else. We bought our house about two years ago. Buying was a six month process during which time we bid on three houses and went to countless more. During these six months, Wendy really got to know our tastes and we in turn got a sense of how good our agents were in terms of analyzing the pros and cons of each house and also predicting how the bidding would go when we decided to make offers. Our dream house, the one we bought, Wendy told us about two months before it even went on the market. She already knew that it was going to be the one for us! In the very competitive market of the Bay Area, you really want the best people on your side when you finally find the house, and when we got our bid together, we were confident that it would be perfect, and so it was. We got our house and almost every day after we were marveling to ourselves how lucky we were to get it! Even after we closed and moved in, Wendy would work with us to troubleshoot, remodel, share ideas, etc. It really went far beyond what we expected from a real estate agent. So it was a no-brainer that two years later, when we decided to sell an investment property, that we'd go back to Zane Macgregor. It took about a month to prep the house. We listed it at the price that they suggested. We were actually a bit worried that it was too high - it was an older house with some issues for which we went and got additional inspection reports. It ended up selling that week for over 20% more than list, with four offers, at a price in excess of most fancy shmancy new homes! Buying and selling a house were big deals for us, but working with agents that we could be comfortable with and trust made it utterly painless.

Experience can vary from realtor to realtor. I've dealt with one who did not seem to understand…read moreexactly what I was looking for. I gave her specifications and locations of what I wanted and she sent me everything but that. It was extremely frustrating to deal with as I had to send multiple emails to request the exact type of listings to send me. I ended up throwing my hands up and not wanting anything to do with her. Frustratingly enough, her face is plastered on all the open house placards wherever we drive to remind me of all the info she has but refuses to send! I've also had a very pleasant experience dealing with a different agent. Extremely patient and warm. #874

This review is for agent Sunny Dykwel, who is representing tenants interested in leasing our…read moresecondary home property. Sunny failed to stay on top of communications and documents exchanges, which led to frustration for us from a homeowners' standpoint and last minute emergencies, especially given our tight work schedules. We have been so disappointed with our experience that needless to say, we won't be considering Sunny nor Keller Williams the firm itself when it comes time to sell our house.

I am writing a review as a former property owner of single family residence in Palo Alto. Legacy…read moreProperty Management was my property manager from 2020 to 2026 before we sold our property. Legacy is a class act and I would likely recommend them, and the owner Derrick, as reliable, honest, and committed to exceptional service. Legacy is locally owned and operated and there's a grass roots knowledge and understanding of the communities they serve and the people they support. I will miss the "old fashioned, just pick up the phone and talk" relationship that I developed with Derrick and his team. Best of luck!

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+