Bad company.
I lived in spain and moved to germany. MAPFRE has to refund around 500€ for my car which has no longer spanish insurance. Every contact with MAPFRE ended up, that they requested the Papers from the Spanish tráfico. The point is, I never got a paper from a spanish authority Just the german Matricula which Shows that the Spanish Papers are no more valid. On request I have contacted also the highest authority "Kraftfahrtbundesamt" who confirmed, that in spain the car is no longer valid.
But everything is still ignored from MAPFRE, and i Just get over and over again the Template Mail, that documents are missing.
If this is the normal way in spain xI am so happy, that I left the country. If not x, MAPFRE the badedt insurance company ever.
Seems like I must consult a lawyer to get my money back. read more