Ms. Denise was extremely helpful, forthcoming, accommodating, and professional from the initial…read moreYelp request for tax filing assistance to sitting down and knocking out my taxes. I'm also appreciative of her understanding and flexibility working with my crazy and unpredictable schedule. She was upfront about her rates and they were quite reasonable! Thank you so much, Ms. Denise! Definitely got a lifetime customer now!

Excellent customer service. So pleasant to work with. Ive used her tax service for years. Thanks…read moreagain.

Closed with working website…read more We used Jeff last year (2016 taxes) and he did a good job so we scheduled again for this season. However, when we showed up for our scheduled appt (after setting up through the website AND receiving confirmations and reminders the day of), we found the business closed and phone not working. What a waste of time...and we traveled quite a distance with a small infant. Now we have to scramble to get an appointment somewhere else. Shut down your website. Not a classy way to treat people.

It is hard to find a tax guy who not only can communicate tax stuff but can make you feel that you…read morewere taken care of. That is Pembroke Tax. He is passionate and cares for the his clients. He explained what I need to improve my tax position next year and why my refund was not as large as I thought it needed to be. He is a person and a company that I will referred too.

The company is very helpful. The service is immediately and prompt. They care about their…read moreclients. The value for the service is fair.

There is a time in one's life when you need something to just go "right". This was my first…read moreexperience using any personal service. I always use Yelp to search for food, but this time I was desperate. I was up at 3am working to get assistance, and I built up the courage to signal the flag and surrender. What could it possibly hurt. I submitted my request and waited. I actually was contacted that very same day. Keep in mind, I was well awake before the birds. Mike was very professional and prompt in responding. After talking with him on the phone, he provided the best resolution. He really listened to me and provided all options and other solutions. I immediately felt comfortable sharing and trusting his judgment. I would recommend his services to anyone looking for assistance. He offered the best price, and he worked diligently throughout the process. My process was completely virtual and secure. If you need help, do not hesitate to request his service. This has been the absolute best experience.

We just recently moved to Norfolk in mid 2012 and I was in search of a good CPA/Financial person to…read moredo my taxes because quite honestly .. I hate doing them. I didn't mind back when I could fill out a 1040 EZ but as soon as I started my own business, sitting with Mr. TurboTax became a really big hassle. Last year, while perusing FaceBook, I happened to see a post from the owner of the doggie day care joint I take Dante to and she was raving about this accountant who did her taxes. Knowing that I would need to find one eventually, I quickly got Ben's number from her. Ben is great. He got me more money back this year and saved me headaches and money related arguments married people tend to have this time of year. His pricing was pretty awesome, too. I would highly recommend calling him up if you need any financial services/advice/taxes.

Mr.Ben Pope CPA resolved my personal taxes for the passed…read more 5 years and cleared up the mess I made by not filling. He got the I R S off my back and I even got money back this year.

2015: We came to Jonathan with a very difficult case of back taxes after dealing with two tax…read morepeople who could not get it done. Jonathan got us all caught up. The price was very reasonable for the amount of pain we brought him. He is an amazing asset to Jackson Hewitt and he should be your go to tax guy forever! I have nothing to say about Jonathan except that he is the best, an extremely professional and very knowledgeable and brilliant guy. He whipped our taxes into submission! Thanks, Jonathan, My husband and I know where to go for the best tax professional in town! We will continue bringing our taxes to you indefinitely! 2016: Again this year he pulled everything together for our 2016 taxes and he did a phenomenal job. He's really helped us save money and get the most out of his service!

I had to close my business unexpectedly due to illness in 2025. Frank was professional, experienced…read moreand knew exactly what needed to be done. He made the entire process simple for me. Highly recommend.

I have had NLP CPA work with me for several years. Before it was a good experience, however since…read moremy case was handed off to a new young associate, quality and service became completely unacceptable. Wrong information, unanswered emails, and just before tax season being told they didnt want to work with me anymore due to my unique issues and them thinking it was worth their time. For almost $700 I spent with them last year alone, this is unacceptable. If you are going to use NLP CPAs, please ask not to be assigned their young associate.

From the owner: Accounting, Tax Services, Forensic Accounting, Certified Quickbooks Advisor, Mergers & Acquisitionsread more

this place is awesome! She charges a good rate and is willing to do my taxes via email since I now…read morelive out of state. Definitely recommend this company.

Our first appointment with Maureen at reliable tax inc was last year when she filed our taxes for…read morethe first time. When she filed our taxes, she incorrectly misspelled my first name as "Phillip" and not "Philip" which created an issue with tax returns. At our tax appointment this year, we asked Maureen to correct the misspelling in my name and she replied, "it doesn't matter, they only look at the first 3 or 4 letters", and made NO changes. About 3 weeks later, we got notification from the State that our banking financial institute was denying our state refund deposit because of my name misspelling AND Maureen had left out a number of our bank account. Needless to say, we have been on the phone for hours/days with Federal, State and our bank trying to correct this because when we called Maureen to ask for help fixing this, her response was "it was already filed". That is 4 strikes in only 2 tax preps. IMO, multiple mistakes were made by Maureen with no help to fix them. We do not recommend this service to anyone.

My meeting at Everfore CPA Group was excellent. Ali and April were great to work with and gave me…read morethe confidence I needed to move forward with my investment tax strategies. I'll definitely be relying on them again in the future!

We have used them over the years, and have been very…read moresatisfied with their services. I am very remiss in getting my stuff together, and they have always made sure I meet those deadlines.

Can you actually rate a big fat zero? Of all the Bank of America branches within the VA Beach area…read moreI can say this is the worst one. I get it, all banks are understaffed but I can say with the same number of employees I can name the Norfolk one and the one near VA Beach town center to have much better customer service than this Fordham Drive branch. Why? (1) it's way after lunch time at 1:48pm on a Monday when people wait through the weekend to tend to transactions. But you have 1 staff sitting in the corner not helping anyone (still on a long lunch break??) (2) there's no one tending to the lobby. I stood there for 15 minutes. I saw the manager just standing there shooting the breeze with someone seeing that I've been standing there. After 30 minutes she finally comes out but then would tell me to wait for a teller to help. All I needed was for online banking help not teller services! Mind you I called online services and have been told that I need to go to a financial center. (3) on many occasions without fail I would be waiting for my turn but whenever a senior citizen comes in, they get greeted and get ahead of the line! I get it there may be biases because the seniors are the "pinnacles" of our society but come on! This is age discrimination! I surmise there is general Bank of America assumption that seniors sit on a pile of retirement money so they target this demographic and cater to them more (4) this branch is the only one serving the Kempsville/kemps River area and it's not even open on Saturdays! I have been a Bank of America customer since 1986 back when they were NationsBank... I am a person of habit and don't have time to get my $$ transferred elsewhere but this is getting to be ridiculous! Mind you am not just a personal account customer, am also a business account customer. Where once there is parity in treatment, now the only time they serve you if you're not a senior citizen is when you have some $$ in the account and they want you to invest your $$ with them. Tough luck.

This branch is always slow. They only have one teller every time I go and there is no sense of…read moreurgency. The one teller always triple checks herself to slow down the process even though she's been working there for a long time. Also DONT ask for my debit card when I'm giving you my ID! Wouldn't give you an ID if i had the a debit card which I know would make it faster for both of us. DONT ask me about direct deposit cause if I wanted to do that I would be waiting in line for a minimum of 20 minutes every time I go to this branch. There have been plenty of time I've walked out after waiting for a long time because I would be late to pick up my kids. I'm