I honestly have a love-hate relationship with Philpost. I guess it's the gravity of the situation…read morethat gets me irked over them at times. Let's say my German friend is leaving for Japan and she needed something from me right away to bring in her trip. So of course I would use EMS for that. For the thousands of pesos that I've paid to send the small package to her, I would expect it to get there in a matter of four days to one week, depending on circumstance.
But lo and behold, three weeks has passed, my friend has not received the packet yet. It was only the day before her departure that she received the thing! I don't really care if there was anything that happened in between. It's EMS, a premium mail class that's been paid for, by (let me reiterate) the thousands. I was utterly dissatisfied that one time.
The same year, I have sent out Christmas cards, mostly to US addresses. Guess what? Only one got to the consignee, and the rest were mailed back to me. I don't even want to know what in the universe happened there. Everytime an envelope was mailed back to me, I hit my head on the desk.
Then again, I gotta love them for the lots of times they didn't tax me enough, and joked around my peculiar taste in online shopping. To put it simply--"dinaan nila sa tawa". When they saw that I ordered a pink-colored curly long hair wig, they laughed. When they saw that I ordered wooden rocking horseshoes (google it, friend) , they laughed. Okay, they didn't really laugh at the golden (plastic) saturn orb lighter but they loved it anyway. When they saw the (stainless steel)armor ring, they didn't even know what it was until I explained how it's worn. They still laughed. (You probably know what anime I was trying to cosplay here, huh?)
In the end, in all of those items, I've paid like 40-70 pesos customs dues (geez, the fees increase dramatically every year, huh?) So In all fairness, they have their good points too.
....Except that one time when my order went above 12,000 yen. My arse was taxed so hard, I went home crying.
I guess the wisdom I can impart to you guys (in matters of not getting taxed too much by the customs) is to SPLIT YOUR SHIPMENT, especially if your shipping cost isn't more than the item's cost. Like this example: a DVD priced 7,500 yen with shipping at 900 yen. If you want another DVD around the same amount shipped with your first order, prepare yourself. Sure, you only pay another...what, a few hundred yen for additional weight for the additional item? But if you get taxed, it'll amount around half of your total price + shipping cost. In pesos.
There's a magic formula they use to compute customs dues, but no matter how you look at it, it just arrives at half the total cost. It's ingenius, I tell you.
SPLIT YOUR SHIPMENT, friends.
Not doing so has gotten me paying fees that made me bleed, as compared to completely getting them "duty-free" and delivered to my doorstep because the declared amount just totalled to...umm, "barya"? But of course, it's still totally up to you, whether you want to pay a little extra shipping cost or you know...risk it.