I went in here once, to ask about about hair care products. When there weren't any available, I settled for a hairband to complement my metrosexual look.
I liked the store itself, and was impressed by the general appearance of the store as well as the wide range of items on show and sale; however, unfortunately, I had the misfortune to come across a thoroughly unprofessional member of staff on the upper floor of the store who gave me verbal abuse because I was a guy with long hair visiting a store where most customers were women(And I'm happy to share the abusive employee's name - Catherine Briony Farquharson. She was a nasty piece of work).
I made a formal complaint about the incident, and although I'm not 100% sure of the outcome, I'd like to think she got dismissed. I don't blame Mango themselves or the store for it, because there are idiots in all walks of life and the chances are they weren't to know what she was like; certainly I was happy with how my complaint was handled by the other proper staff there.
4 stars, nice store overall, and their hairbands are excellent! read more