WORST CUSTOMER SERVICE EVER…read more I had just bought a perfume and I needed to give it back because there was a problem in my bank account and the workers not only denied returning me the product ( understandable as it is a costumary rule) but they actually LAUGHED at me and said that next time they would be so nice ( they weren't nice that time). They were all extremelly rude. As a regular customer of Douglas I am NEVER GOING BACK THERE!!