Updating because now they have reclining seats, which I addressed in a review from 7+ years ago!…read moreStill expensive food as every theatre has but reasonable ticket prices!

Fun Movie Experiences start at the Malco in Fort Smith…read more The snacks are expensive but they offer good deals too. The snacks are delicious though - no matter what and the servicing sizes are pretty BIG! Especially for the LARGE SIZES! We enjoy the movies here and the theater is clean and comfortable with seats that rock/offer some recline.

There's this one worker at the front that follows the rules beyond the book and is probably the…read morereason the why kids don't come to this theater anymore. I get he's probably a manager or something but he's losing the VB theatre money to the FS one or losing money for Malco as a whole. He's the reason why this theatre will shut down at some point.

Stayed at the hotel next door so this was convenient. It was crazy empty inside and I do believe I…read morewas the only person in the facility outside of the workers. The place was clean and tidy. I watched the new Spider-Man and it was killer. The sound was great and the popcorn was on point

This is a great theater that offers dining and refreshments with the movie experience. They also…read morehave the reclining seats and are very comfortable. This is a very clean movie theater that is well maintained and has all the latest hits. It's also very aesthetically pleasing and it's a great place to hang out for a fun night or day at the movies. We always enjoy coming here and I've been coming here for almost 15 years now! Hard to believe!!!! :)

It's hard for me to separate the wonder of the cinema from…read morethe actual theater. However, this location has long been my favorite in Fayetteville. It's clean and welcoming, which isn't always the case when one goes to the movies. There are many choices at the snack bar, with new choices added often.

Great value for the dollar. I can tell they are making improvements to keep up with the big city…read moretheaters. I would rather support local business than drive put of town. The matinee is great for my big family! Super money saver! Also good for date night. Love how ALL movies start at the same time, always. No need to keep up with a schedule.

This place is the best. Been a couple of yrs but always enjoyed it. We would load up and just go n…read moreenjoyed every single time.

We went once last summer and it is overcrowded and left a bad taste but my review reflects a…read morecustomer service experience I had with them on Facebook. I have won many things on Facebook and most businesses will accommodate if I can not pick up the prize or get the meals from restaurants until my days off work or schedule can accommodate.Sometime I need to get the day off to drive to another city or I want my son that lives out of town to join me. Not once have I been met with a "No" or bad customer service. Until now. I won 2 tickets to Tower Drive In. I asked them if they could move the tickets until I get paid so I could take my other 3 kids and get concessions. I also live almost an hour away from them so my son coming from out of town would be making close to a 3 hour trip to get from Fayetteville,to Fort Smith and than to Poteau. They do not understand that some people can not just drop what they are doing and be able to drive an hour away on one days notice. They post the drawing on Tuesday and announce the winners on Friday for tickets that can only be used that weekend and Friday or Saturday only. Ridiculous to give a 1/2 day notice. I wrote them a nice letter explaining my situation and asking if they could move the prize until another date.The reply back was very rude. With Blah,blah, blah. Preferential treatment. Blah Blah. It's called good customer service not preferential treatment. Perhaps Tower Drive In can learn from River City Bistro, Ozark Natural Foods and other businesses I've won from. It is better to accommodate a customer than lose a customer. I would never give this place my business again. I have all my PM's from these rude folks saved.Terrible customer service and business practices. The worst. To say that they can't accommodate the few because others will get mad is ridiculous. How would anyone even know? They just don't want to be courteous. Sad.

This is based on two visits. On my first visit, I grabbed their popcorn-and-soda deal. The popcorn…read moreis self-serve, and was tepid and joyless compared to the hot popcorn I'm used to from other theaters. For the amount of money spent, I expect a better product. My last visit, the projector bulb was apparently near (or past) end-of-life, because it was hard to see scenes that were darkly-lit, and even the brightly-lit scenes seemed dim. Sadly, this theater is the only option in town.

I guess it was alright. The food is over priced by a long shot, but it was alright I guessread more

About the worst AMC theater we have ever seen. It does have the new electric leather recliners, but…read morethat's about the only positive. Understaffed. Staff ignore line queues for AMC Stubs Premiere, A-List, and Investor Connect Priority Lanes. Signs are there, but they just keep helping the regular line. Only one cashier when we went. Other employees were all buzzing around trying to keep up. The manager tried but was obviously under intense pressure and overworked. Theater was suboptimal. The blasting sound was unpleasant and did not enhance the overall experience, unlike at a newer AMC location. The tiny screen felt a mile away. People are on their phones all throughout the movie, texting. I got hot dogs and asked for mustard (there is no self-serve condiment stand). I got honey mustard. Ugh, This place desperately needs a remodel. It would not fly in most places where AMC operates, and its age is showing. Electric recliners are not enough to save it.

I've seen so many films here. Never a bad experience. Always clean and courteous. Recommended!read more