I had a CD question and stopped at the location in Pueblo on HWY 50. I had the pleasure of working…read morewith Mariah Escajeda who was extremely helpful and very informed on the interest rates and maturity dates of the CD's they offered. She was so engaging in conversation and made me feel at ease while I was asking numerous questions. Mariah is so patient and made me feel like I was her #1 customer! What an amazing asset she is to Security Service. Kudo's to her.

Mariah E went above and beyond in every single possible way. My mother had a health scare and at…read morethe same time was online compromised. Mariah took her time with us and even stayed afterhours to make sure we felt comfortable with all of our accounts and loans. She explained each process and how the bank could help in easy terms to understand which brought our anxiety to manageable levels. We don't often give reviews but after going back again and Mariah once again taking "above and beyond" time to help us, we couldn't not say something. If you are looking for a banker I highly recommend you talk with her. Especially if you need someone that your parent or grandparent can rely on. Thank you thank you Mariah. You made our horrible situation much better. Bless you!

Terrible customer service, long lines, and outragous fees. Then you tell them off and they will not…read moredo anything for you and hold your money hostage.

Lazy ass tellers with a poor attitude to boot I wish I caught her name. First she lied because I…read morewas just passed 4 and she didn't want to do her job, which is where the lazy comes in

The people are super nice and friendly but the app and website are almost always down, and you…read morecan't access your money. If you call in, as I have had to do several times because I can't access my account any other way, the IVR is a nightmare. Their website is horrible and the statements are very vague- you can't get more information on charges and credits (such as who they are from or for) on many of them. When I called to get help and told them that their website and app have been down for days they told me "I hate to break it to you but our app and website have not been down 'for days'". Well that's interesting because my husband and I have not been able to access either for days. How is that helpful to me? We are going to another bank because this one is just too inconvenient and doesn't make it easy to manage our money. I have been on the phone with them all morning (though I'm sure they'll tell you I have not been on the phone all morning if you ask them).

From the owner: We're here for you--our members. That's why since 1956, we've created financial solutions for…read moretoday's needs. We help make life easier with checking accounts that come with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that includes cracked screens, water damage--even theft! Our money-saving mortgage loans help you become a homeowner with up to $5,000 off closing costs. And our credit cards put money back in your pocket with 1.5% cash back or rewards. How can we help you today?