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    Major Mortgage

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    Security Service Federal Credit Union - SSFCU Mount Carmel Branch - Team Photo

    Security Service Federal Credit Union

    (1 review)

    The people are super nice and friendly but the app and website are almost always down, and you…read morecan't access your money. If you call in, as I have had to do several times because I can't access my account any other way, the IVR is a nightmare. Their website is horrible and the statements are very vague- you can't get more information on charges and credits (such as who they are from or for) on many of them. When I called to get help and told them that their website and app have been down for days they told me "I hate to break it to you but our app and website have not been down 'for days'". Well that's interesting because my husband and I have not been able to access either for days. How is that helpful to me? We are going to another bank because this one is just too inconvenient and doesn't make it easy to manage our money. I have been on the phone with them all morning (though I'm sure they'll tell you I have not been on the phone all morning if you ask them).

    From the owner: We're here for you--our members. That's why since 1956, we've created financial solutions for…read moretoday's needs. We help make life easier with checking accounts that come with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that includes cracked screens, water damage--even theft! Our money-saving mortgage loans help you become a homeowner with up to $5,000 off closing costs. And our credit cards put money back in your pocket with 1.5% cash back or rewards. How can we help you today?

    Major Mortgage - mortgagelenders - Updated May 2026

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