Waited over 3 hours with an infection waiting for and ultrasound. Watched countless come and go the…read morefinal straw was a guy with a tooth pain whoe showed up 2 hrs after me go in before me. Asked repeatedly about how much longer and they just kept saying a few more minutes. Should have known better going to an old hospital that looks like it should be closing down for all I know the receptionist, janitor, and the nurse are the same person.

I was admitted from the emergency room. The nurses, and doctors were wonderful. I was in ICU, and I…read morenever had to wait for help when needed, and they were so busy, but very patient! I felt safe, and trusted the care I received.

Thank you to the awesome staff , P T team and the Great Adrienne for taking such great care of me…read more. Needed Therapy for an ankle injury -and the staff have been so helpful in scheduling and keeping my appointments moving thru my recovery. I am greatful for all of you and our Special Hospital here in Boothbay Harbor. Keep safe my friends . You are all Super Heros!!

Nice staff, clean facility, covid protocols in place. Quiet beautiful area. Family is required to…read morewait outside due to covid. However, the parking area includes a beautiful view of the harbor!

I am embarrassed for this hospital and its staff. I feel bad for anyone who has to be treated here…read more I have never been to a more unprepared, unprofessional, and literally dangerous hospital in my life. I left this hospital with more pain, stress, and frustration than when I went into it. Avoid at all costs. A 14 year old passionate about growing up to be a nurse or Dr. could have given me a more caring and educated experience than the sad joke that I was just subjected to.

Absolutely monstrous level of privacy violations, stigmatizing, and overall rudeness. This is a…read morevery rural hospital, and the nurses display a level of provincial ignorance I truly thought was a thing of the past.

My grandson has been going to this practice since he was born !Their good for lill things like a…read morephysical for school !He gets boils &has for years!Whittens son in law Anderson works there BC he couldn't at any other office!I called today to have grandsons boil lanced,he told the secretary Oh we don't do that he will have to go to the ER!WHAT,U HAVE DONE IT FOR YEARS!Lazy &waiting to retire!Stay away from this place if u want A real Dr.!!!

I want to know what prompted Jennifer Paul to leave so abruptly -- we are new to the practice and…read moremy kids liked her. I called to ask where my 12 yr old could get a vaccine and was told by the woman who answered the phone that she did not know. After I told her that I would like the doctor to call me back because we are in the middle of a pandemic and I expect my kids' pediatrician to know this type of information, she put me on hold and asked a nurse, who gave a couple of suggestions. By the way, the answer is Walgreens -- they give shots to those under 18, so most parents have been taking their kids there.

have been a few times to the emergency room prompt service quick complaints…read more arrived at the emergency room one year ago and convulsions I stabilized the night in the a.m. set solve through another hospital for a procedure. it was main I went. Everyone is very nice. was terrible old part of the I guess but busy is any other entity that serves the population no complaints.

Pen Bay Medical was a great facility to visit when I got Covid during my Maine vacation! I was…read morechecked in immediately and was instructed to sit and wait in the open and clean waiting area. I barely sat down when Nurse Kara called me into a room. She was efficient and caring. She did a Covid test and said it would be an hour for the results. I sat back down in the waiting room and she called me in 30 minutes later with a positive result. She said the doctor would be in shortly, and she was! Dr Lew was a delight! Extremely kind and helpful. She prescribed Paxlovid and called the script into the hospital pharmacy. When we arrived there, the staff was working on our insurance to determine the medication cost. I cannot say enough about how helpful Hilary was! I really appreciated her going the extra mile to help us out. Would highly recommend Pen Bay Medical. Everyone there was top level

just spent 4 days with a lung problem . I was never received such great help and care in any other…read morehospital . the food was by far the best hospital food I've ever had . I can only say thank you to all the staff

Staff is kind, compassionate and skilled. The ER is faster than the bigger hospital in Bangor. I…read morewouldn't go anyplace else for my medical needs. Bangor is fortunate to have such a treasure.

I went to the emergency room about a month ago because I was having numbness in my hand. I was…read moreadmitted quickly and was seen by Dr. Rodriguez. Dr. Rodriguez explained what tests I would have and the results of those tests very clearly. Although the emergency room was extremely busy, he was caring, kind and professional. Rose, the nurse assigned to me was also amazing, helpful and professional. These people work in an extremely stressful area of the hospital, that seems to be chronically understaffed. I hope the administration will value these employees.

Visit 2 er, shortness of breath. Spent about 30 hours n a designated hall. Nurses were rude…read morecouldn't be bothered and no one ever listened to my lungs. Saw a looked about 15 Asian female 2 seconds when I first arrived, apparently she was a Dr. Home now not doing well...terrible care

They tortured me, ignored my severe pain, because the nurse hated me and wanted to make me suffer…read more They put me in the worst room without a nurse call button, ROOM 8 is where they put people they don't like. They didn't put up the bed safety things, and so I fell on the floor and no-one helped me even though I was screaming for help for 20 minutes. they are cruel and all the nurses should be fire. They purposely ignored me. Do not go to this Hospital, they don't care and will not give you the medicines they need

I have been fighting with the billing department for three years regarding a series of bills…read moretotalling thousands of dollars because they couldn't figure out how to bill my insurance. Although I was 100% converted by insurance they tried to either bill the wrong insurance, or resubmit bills that had already been paid. Then when their claims were rejected they tried to pass them on to me. This has taken hours and hours of my time to try to straighten them out. Patients should not have to deal with this kind of incompetence.

got me in and out quick at the er if you just speak plain english to the staff they can bypass BS…read moreand get what you need to get others moving...

I would never recommend anyone go to this hospital. They provide sub par care to in-hospital…read morepatients. They forgot to provide my father breakfast one day, I spent over an hour trying to get someone to get him fresh water, he requested a blanket at night when he was cold and it was never provided, amongst other issues that seem to me to be basic care. I worry about the patients that do not have a family to advocate for them. I called patient services, and they apologized, and said they will change their policies- what they need is more nurses and CNAs. But they recently cut staff. Maybe if administration would get laid off they could afford to hire the extra staff

Very prompt and caring. A pleasure to go here. This is a well run care center. I highly recommend…read morethis business.

This is a newer hospital. I was seen this week and was highly entertained by the people in the…read morewaiting room. The staff was very friendly, helpful, and informative. I like that they have tvs in the rooms to help pass the time while you wait.