It was very easy to schedule the housecleaning and we received communication on when they were…read morearriving. I was a little bit worried about paying by the hour but they did a great job of cleaning our house without taking advantage of the hourly rate. Done well too. Thank you!!

This company is completely dishonest, and my experience with Kiran was appalling, to say the least…read more Don't be fooled by what Kiran promises when she gives you the quote. I've just filed a Yelp claim against this business because there's no point trying to resolve it with someone so unprofessional. I wouldn't be surprised at all to see a vicious comeback from Kiran for my review here! The company sent two workers to my home without notifying me that neither of them spoke English. This created serious communication barriers, and I had to rely on Google Translate just to give basic instructions. One worker appeared to be underage, and the other couldn't even read the simple Spanish instructions I showed her on my phone. They arrived an hour late with minimal tools--certainly not enough for the move-in cleaning I had requested. Instead of addressing the areas that actually needed attention, they wasted time cleaning spaces that were already clean. The older worker couldn't follow even the simplest directions, and I spent most of the time struggling to communicate through Google Translate. The service was nowhere near worth $90/hour. Honestly, how much do you think this business is paying these untrained workers who can't speak English? Do the workers even have work permits to protect themselves from exploitation? When I requested a discount due to their lateness, communication issues, and poor quality of service, Kiran flatly refused. But it didn't end there -- she turned it around immediately and made it seem like I was the problem. Her response, "English is not your first language either. You shouldn't judge people like that." What?? Apparently, paying for workers who can communicate with me and do the job right is too much to ask!! When I said I would leave an honest review, Kiran couldn't wait to insult me with "99% of our customers are smart. They will know you're a difficult customer." Wow! Never would have expected that from someone in customer service! She then complained that I had been texting her all day--when, in reality, she was the one who had to text me to let me know their workers were an hour late! Her text "And you have been texting me all day. I don't think he would've been happy anyways." Who's "he"? Seems Kiran was scared of him being unhappy, and that was her only concern. Their Yelp page is deceptive. They advertise using branded "Got It Maid" vehicles by making it the first picture, but the workers actually arrived in an Uber with no company uniforms and only a few equipment. This is definitely not what I expected from a professional service. This entire experience with Kiran has me questioning whether this business is involved in fraudulent activity or, at the very least, something unethical. Stay away from this business!

My dishwasher broke 3 weeks ago. it had been dieing for a couple of days, so every plate, bowl,…read moreglass, mug, spoon, pot, pan, container in the house was in my sink, and around it.. I eat a ton of cereal and it was caked on to the bottom of all of the bowls and in many cases molding. landlord can't find the part, I've been too busy to deal with it. and it was getting bad. it was really bad situation in that kitchen. yesterday I decided I needed help . the rest of the kitchen was a mess as it was, I'm painting and reorganizing. I can not stress enough how nasty was. I found Arts here on Yelp and they had good reviews and really good prices. Olga came in 1 day. I couldn't be happier. I'm bad about leaving reviews, but this business is really really good. they are very affordable, especially for the service they provide. they made it really simple to setup. I got the kitchen deep clean for 150$ for 2.5 hour. Olga was very nice, was here right on time, brought and used all of her own supplies she did an amazing job. she did the entire kitchen. she left everything organized. it was a mess, I had boxes and files, documents old mail everything all over the place. it's spotless now. they made a disaster of a situation so simple for me to get done. thank you, Olga and Art's- My house had gotten really uncomfortable it feels so nice to have that kitchen back it's very rare to come across a business this professional, efficient, affordable and good.

The cleaners were on time, friendly, and communication was good throughout the process. Overall,…read moremost of the house was cleaned well, and I appreciated their professionalism. The main reason I'm giving 3 stars instead of 5 is because the floor mopping felt rushed at the end. When I came back to do a final walkthrough, I noticed the floors still had quite a bit of residual dirt and didn't feel like they had been thoroughly mopped. I also noticed one of the cleaners dumping what appeared to be mop water into my front lawn, which I didn't love. I paid $530 for a move-out cleaning plus interior oven cleaning and for that price,I was hoping for a more thorough final result. To be fair, I should have asked them to revisit the floors before they left, but by the time I finished checking everything, they were already packed up and ready to go, so it felt a little awkward to ask them to unpack and redo it. Everything else was handled well, but the rushed mopping and dumping mop water in the yard kept this from being a 5-star experience. Overall, I'd say they were friendly and easy to work with, but I think a little more attention to the final floor cleaning would have made a big difference.

Efficient, professional cleaning services at a great value! I was very impressed with the result…read more Thanks to Rivail, Kinard and Sergio.

PTC has cleaned our office here in Bressi Ranch for some time. Over the past years we've had a few…read moreof the lady janitors. However, Marisela Uriostegui is hands down, the Best of the Best! She is thorough, trustworthy, dependable and loyal. I had an injury which prevented me from me from overseeing some of the areas, this is when most people would skip some of the detail; NOT MARISELA!! Bressi Ranch is a large property with a large recreation area, consisting of a junior Olympic pool, wader, spa, clubhouse and four bathrooms, containing six parks, which produces a great deal of trash; this property is not for the weak. PTC stands out as a cleaning service company, due to people like Marisela. When you are represented by someone who has integrity, and a work ethic that cannot be taught, you know the company will excel. Great job PTC! Dawn Navarre, Community Director Bressi Ranch HOA.

We have been using JAMS for a couple of months now and I would highly recommend them for any…read morecorporate cleaning needs.

The team arrived on time, was professional, and paid attention to every detail. My Gym has never…read morelooked this spotless - they went above and beyond, tackling areas I hadn't even thought about. The staff was friendly, efficient, and used high-quality products. I highly recommend to anyone looking for a reliable and thorough cleaning service. Will definitely be booking again!

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

I've booked with them twice and so far so good! The communication with the administrator is great…read moreand timely. If you have a concern for the cleaners to address irt, contact the administrator as most likely the cleaners only speak Spanish. I would preface your important items before they come and they'll address it. They usually bring 2-3 ladies and come on time. I've noted to wear booties and they do maybe 90% of the time. If they leave the house to grab something from the car they wear it out which defeats the purpose but overall no complaints. House smells clean and they're very thorough. They provide their own cleaning supplies. The vacuum is immaculate as I have a German shepherd that sheds ALOT and it's hard to grab all of it even with my Dyson vacuum on my rug and they get all of it and throw away all the trash as well. Baseboards, vents, and walls look very clean which often is overlooked by other cleaners. They even clean under the spouts of the faucet! I would say they clean for about 2-3 hours but feels pretty quick. I do have to note that I had a broken glass while they were cleaning my bar cart but the cleaning lady as soon as they broke it contacted the admin who contacted me about next steps. They reimbursed me the amount of the glass. I've recently had an injury and can no longer do deep Cleanings on my home as I can be VERY picky and I'm pretty meticulous with my cleaning so from the other cleaners I've tried I'll stick with this one. This is a little pricey but until I find another cleaner that can do the same work and is dependable plus these guys are licensed and insured it's worth the value for me.

Zoya and her crew did a wonderful job of cleaning my one bedroom apartment before the Christmas…read moreholiday. I called them on a Sunday and they were able to arrange same-day service. That is great customer service! The ladies were very thorough and I greatly appreciated the last-minute service. They spent about 1.5 hours in my apartment with a team of three. I recommend their services.

DO NOT USE!!!We were looking to do something nice for our mother for her birthday and have the…read moreentire house cleaned. We contacted this company who said they were going to send their best cleaners. It was a rough start as they were an hour late with no phone call. When they arrived, we asked them to take their shoes off as we do not wear shoes in the house for sanitary reasons. For some reason, they snuck anyway, and put their shoes back on, and then proceeded to leave dirty foot prints all over the house as they mopped the floors. Literally the worst cleaners I've ever had. They have messed up the beautiful wood floors. All of the glass in the house is streaked and spotted which there is much of. The sinks are dirty with hair, and the toilets are dirty. They did not dust. They left the wood floors, soaking wet, wood floors! They have created more cleaning than the place needed when they got here and now I have to have a real cleaner come and attempt to undo all of the damage that they have done if that is even possible.

I just hired this janitorial service for my company, and wanted to sincerely give a five star…read morerating on how amazing they were. I am so glad that I found Betsy. She is a pleasure to work with and my warehouse has never looked better ! Please don't hesitate in contacting them for your business cleaning needs!

Great value. Great quality work. Great communication. Not really much more anyone can ask for…read more It's amazing when someone is just a real pro... they make it look so easy. I'll be using them every chance I get.

We had them start last week as we were very unhappy with our current service. They did a really…read moregreat job! In the kitchen, appliances were moved so the surface could be cleaned. When we did the walk through I showed them the basic services that should be part of the weekly cleaning that were not being handled by our current vendor. With 14 people using 3,600 sq feet of office space and two bathroom having things cleaned properly isimportant. Thank you

I had such a great experience with Smart Janitorial! When I needed deep cleaning service for my…read morebusiness, I wasn't sure what to expect, but my account representative, Issac totally put me at ease. They walked me through everything, and before I knew it they had started the work. What stood out most was their work attitude and performance. It's rare to find a company that makes things this easy, and I will use them again in the future.

I reached out via Yelp to find cleaning services for my office space. They quickly responded,…read morescheduled a walk through for the price estimate, and we reviewed exactly what needed to be done. The same week they were able to schedule a time that was convenient for us for our first cleaning and it was done really well. We are very happy with their services. We are now on a set schedule with them. They price very fairly. The cleaning staff are also very friendly and professional and bring all of their supplies with them. Thank you!!

I received a quote and service began the following week. so far, so good. I recommend this service.read more

Highly recommend! They are very professional, friendly and thoroughly cleaned our commercial…read morekitchen, windows and bathroom very well and finished in a timely manner. Will continue to use their services!

Absolutely love these cleaning service. Helped me out a lot. They are great and affordable. Highly…read morerecommend!