I spent a humongous amount of time in the (huge) book section of FNAC during our last two visits to…read moreParis (in 12/04 & 5/10) and I'm sure I'll do the same thing the next time we visit Paris; their selection of photo/etc. books (my passion) is really terrific. I also visited two of FNAC's other bookstore locations in Paris, but nothing quite compares to the one at des Halles. The reason why I'm not giving five stars is because the employees were rather perfunctory. Still, I gladly spent a small fortune on books each time because of the great selection.

I sent several messages and an email to support regarding a problem I have. No one answered my…read moreemail even after a weeks and someone from facebook support arogantly told me that I would probably never get an answer. I don't speak French so I naturally wanted to solve this problem by email or text since I can translate things.. It's impossible to get an answer. They don't do anything to help you and their rules are ridiculous. I even bought an issurance for the concert ticket and they are not even willing to reply to me. I'll never buy anything there again.

99 euro mini fridge - not available in store, only available for delivery...for 79 euros. Good…read moreselection here but you are probably better off at Conforama if you just need a small device like that.

This store stole nearly $100 from me. They took back a memory card that I was trying to return, and…read morenever refunded my money. On March 28, I purchased a memory card at this store. The price that was listed on the shelf was 29 euros. After purchasing the card and leaving the store, I realized that I had paid over 70 euros! I immediately returned and told a young man in the back of the store that the card was the incorrect price and that I needed to return it. He took the card and gave me a printed paper in french that I did not understand. I asked in french if he needed my credit card and he said no. I waited weeks for the charge to be reversed. Eventually I contacted my credit card company. Darty has contested the charge. So I paid an exorbitant price for an item that I don't even posses! ------- Ce magasin m'a volé près de 100 $. Ils ont repris une carte mémoire que j'essayais de retourner, et n'ont jamais remboursé mon argent. Le 28 mars, j'ai acheté une carte mémoire dans ce magasin. Le prix qui était sur l'étagère était de 29 euros. Après avoir acheté la carte et quitté le magasin, j'ai réalisé que j'avais payé plus de 70 euros! Je suis immédiatement revenu et j'ai dit à un jeune homme à l'arrière du magasin que la carte était le prix incorrect et que j'avais besoin de le retourner. Il a pris la carte et m'a donné un imprimé en français que je n'ai pas compris. J'ai demandé en français s'il avait besoin de ma carte de crédit et il a dit non. J'ai attendu des semaines pour que la charge soit renversée. Finalement, j'ai contacté ma compagnie de carte de crédit. Darty a contesté la charge. J'ai donc payé un prix exorbitant pour un article que je ne possède même pas! (S'il vous plaît excusez les erreurs de traduction, je fais de mon mieux mais je ne parle pas français très élégant Apparemment mon français était assez mauvais que je ne pouvais même pas faire un achat de base!)

This is a fairly large (though not the largest in Paris - that may be at Les Halles) Fnac, where…read moreyou can find books, dvds, electronics, even maps! This was the only location in Paris that had the seasons of Luther and Sherlock that I was looking for. Use their website search before you go so you don't search in vain in person :-)

Yes, it's crowded, filled with tourists, and a bit higher-priced than other locations. But guess…read morewhat?! That means that it stays open late, has lots of employees who speak perfect English, and stocks all the stuff that a visitor might really want (e.g., phones, SIM cards). The saleslady took a long time to set up my phone for me and wrote out a bunch of instructions for me for buying new minutes, checking my voicemail, etc.

From the owner: Image, Son, Home Cinema. Toutes les grandes marques aux…read moremeilleurs prix.

I have just faced a real mafia practice. I bought a Lenovo…read moremonitor and a magic keyboard this weekend. Today, I return these two devices, and there surprise: - the reimbursement will not be made by card (I paid by card) but by voucher. - a 20% discount will be applied because the top of the cardboard containing the monitor is torn. I repeat: 20 PERCENT and not 20 EUROS. So having bought the item at 100 euros, they withdraw 20 euros. If you bought an item for 1000 euros, they withdraw 200 euros for a torn box! After very tense discussions, they agree to reimburse me by card but maintaining the discount. This is what the manager told me: "We are going to make AN EFFORT, we will reimburse you by card but the discount is maintained". The manager therefore hoped that, by reciprocity, I would accept the discount. He is a pro and to say that he makes "AN EFFORT" is no accident. In short. So I refused their offer and made them understand that only the police would get me out. On the spot, the police make me understand that they can do nothing for me. It is not their role. They advise me to contact the head office or consumer associations. It's incredible ! In a country like France, consumers have no protection against these mafia. These companies that make their own laws. FNAC, I assure you that if you don't pay back all of my money, you risk paying dearly. If you're willing to take that risk for $ 20, then let's go. In addition, I refused your offer on principle. My losses are limited but yours ... I have a lot of time at the moment so I will take special care of you. Small hint: I am a computer scientist and I know the net well. HELLO.

Je suis allé acheter un nouveau MacBook à la Fnac Saint Lazare et j'ai été super bien accompagné…read moredans cet achat par Rydel, un vendeur qui a pris le temps de me conseiller car j'hésitais entre plusieurs modèles. Grace à sa bonne connaissance de l'informatique et sa patience, j'ai pu m'orienter vers le modèle le plus adapté à mes besoins. Précis et sympathique, j'espère que vous tomberez sur lui si vous passez par là !

Conveniently located right by Republique and with very fast checkout service. Darty always has a…read moregood selection and excellent prices.

Zero customer experience. Ordered an expensive coffee machine that was broken and under guarantee…read moreand I spoke to 2 customer service employees and 2 managers about having someone return it and they all refused. Even worse, I had clearly stated I had health issues and they suggested I find someone with a car to help me! I had to return the item (which is very heavy) myself under 15 days or else I would not be reimbursed. I would recommend whoever is shopping here to think long and hard before deciding to trust them with a purchase.