Live 3 blocks away and actually found this place on yelp.. I went in thinking my Mac book pro was gonna take a few days to get fixed but he fixed it for free and right on the spot! So I used that money to upgrade my computer which was half the cost as I was expecting to pay.. Got a new battery and maxed out my ram :) read more

Thank Yelp Community, you were right! Ray at MacPro-LA saved my storage back-up procrastinating ass. He replaced both the hard drive and optical drive on my iMac. I needed it fixed ASAP. Gave it back the next day with a 1TB and OS upgrade. Meanwhile he held onto the old hard drive recovering all my data. He's a total pro. 5 stars! read more

I have been working on a very old iBook G4 for a very long time- I know, a dinosaur in today's world, but it had been relatively good to me until recently. Finally, last week I came to terms with the fact that it was past time for a new computer. I ran into MacPro-LA's ad on Craigslist while looking for a new-to-me laptop and ended up reading the glowing reviews here on yelp. Well, the reviews are right! My husband and I went by for MacPro-LA for the first time today and walked out a half hour later with a refurbished MacBook Pro, happy as can be. I am typing on it right now to tell you that the customer service we received was no-nonsense and top-notch. Ray is very knowledgeable and seems to actually care about his customers, unlike many computer techs I have dealt with in the past. I saved a bundle and ended up with an up to the minute computer with a lot more bells and whistles than i could have gotten through the Apple Store. Ray is very trustworthy and did not apply any sales pressure whatsoever and we felt very comfortable with the process. I am very happy with the decision and plan to take all of my Apple devices to Ray whenever needed. It's rare to find a business this honest and easy to deal with- don't hesitate to stop by and see what they can offer you. It's a pleasure to support such a nice local small business. We plan to return to by another refurbished MacBook for my husband soon, too. A+!!! read more

MacPro-LA is MacPro-LAMAZING! They fixed my MacBook Pro very quickly and at a great cost. I'm extremely happy with the results AND the one (1)-year warranty. Thank you!!! Definitely worth it!!! read more

Fantastic! The service was excellent, the prices amazing, did all the work in a few hours and he really cares about his customers. He's also very conscientious of His being a neighborhood business, and takes extra care when doing business with his neighbors! read more

Spilled coffee on my "vintage" MacBook Air from 2014. The laptop immediately shut off, and stayed off. Apple said the repair would be $800, and tried to convince me to buy a new laptop for $1200, and that's with the student discount. As a broke college student, I had to say nay nay. MacPro LA did the repairs at a flat fee of $400. I've only had my MacBook back for a day, but so far so good! Works likes it's never had coffee before. I'll def go back if my laptop tries to eat my breakfast again. read more

I brought my Macbook in to Mac PRO LA after learning from an Apple store Genius Bar that my HD had crashed (note: the Apple Store told me the data on my hard drive could not be recovered...hmmmm). I left and went to MAC PRO LA. Mac PRO LA not only installed a new 250 gb HD at the same price as a 125gb, but they also informed me that they COULD recover the data on the old one at a beyond reasonable price. Mac PRO LA also reinstalled the latest version of Microsoft Offce Suite at no charge. Truly the epitome of customer service!!! I highly recommend them...ask for Ray! read more

This place is awesome! I've purchased my last two Mac book Pros and iPad from here. Ray is super helpful and always gives me a fair price and he is very knowledgeable about hardware specs. If your on a budget consider this...very rarely does much change with apple products from year to year so save your money and talk to Ray and avoid breaking the bank when you don't have to. read more

Just realized that I had forgotten to write a review for this business, after a great experience! I finally decided that my 6.5 year old macbook had had enough, and it was time to move on. Ray had a couple options in my price range, and went over each very carefully, until I settled on the one that would benefit me most in the long run. He did the data transfer from my old computer for free, and got me going on the new one! I feel like I got a really solid deal on a 2011 macbook pro, and know that I'm in good hands if I should need to use that warranty or service in the long-term. Ray is a genuine guy who takes real care of his customers. This is why I like to support local, small businesses! read more

I am so happy I found this place, I had 2 external hard drives that I desperately wanted to recover data from and the techs had no trouble collecting all my pictures and documents. I have friends who claim to be "computer wizards" who said that this hard drives were lost, I am glad I held onto them to let real professionals analyze my options. The cost for the work was way below what I expected, especially since they are located in Hollywood. I own a PC, but I took a look at the refurbished Mac Pros they have up there and I may have to make a trip back to buy myself a new computer because I am already convinced the business does quality work. read more

I have to admit...my heart is kind of touched. My dad is a small business owner and goes to great lengths to make his customers happy and I felt the same way today at this establishment. I got the Mac I was looking for and more. Thanks for the attentiveness and understanding and I will definitely be back and definitely refer my friends. read more

Great service working with these guys! Had the misfortune of accidentally spilling coffee on my computer the week I had the most work to do. If it wasn't for MacProLA I wouldn't have been able to successfully DJ the wedding I had the same week without the loaner computer they let me borrow. A+ for service and quality of customer satisfaction. Highly recommended. read more

Brought my MacBook Pro to get a new hard drive installed. They did it quickly, proficiently and affordably. Will definitely be a repeat customer here. read more

Ray is the mac whisperer! My MacBook hard drive died the other day. I took it to the Apple Store where they quoted me a price and told me it would take a week to fix. I called Melrose Mac as many people have told me how great they are, but one call to Ray at Mac Pro and not only did he beat Apple's price he had it back to me in less than 24 hours and he replaced the hard drive with 100 more gigs than the Apple Store. Now my computer is running better than ever and with the latest version of OS, something the Apple Store would never do for free. I'm thrilled to be able to support a great guy who knows his stuff. For all your apple needs, including sales, Ray's your guy. read more

Ray is honest, amazing at what he does, and super affordable. I can't say enough good things about my experience here. My hard drive failed. He repaired it and recovered my data and gave me lots of options as to "next steps" without pressuring me to buy anything. He has totally earned my trust and I intend to go back later in the week and see what his new refurbished Imac inventory looks like. read more

I don't yelp much and I don't yelp often but that's just me...I think computers are ok but I'm not a huge fan...so when I gave my screen a 'love tap' and broke it I really wasn't very happy at all about computers or trendy Macs and their cult followers...but I need this tech tool so I figured I'd check out MacPro-LA after reading these reviews. I was VERY satisfied with Ray and his service and his manner of helping customers...it reminds me of how EVERY store used to be about 25 years ago...friendly, courteous, and NO services were performed until I was informed first. He didn't lose me in numbers like I was buying a used car or throw tech jargon at me to dazzle me with his knowledge, when he saw I had no idea what he was referencing he EXPLAINED things. Ray even took the time to explain some things about how to use my computer of course which I've already forgotten but he did explain it...I'm glad I brought MacPro my business...help support good business...the rest can sink. read more

Can't say enough good things about MacPro-LA, I bought a used macbook pro, the battery was shot and I had to leave for tour in a few days, every Apple store was "booked up" for appointments and wouldn't be able to get my computer back to me right away... I called MacPro and they got me in immediately, had amazing prices and a super fast turnaround. Def going to be a repeat customer! read more

Ray is awesome. Brought my friend's macbook in after he broke the screen and it was fixed beautifully. Not only did he fix the screen but he also replaced the plastic section around the keyboard. It came in looking like it had seen its last days and came back looking like it was ready to rock. To top it all off he fixed the noisy optical drive for free! Skip the genius bar. This is the place. read more

I was looking for an used computer for my sister. Simple 13" MacBook Pro. Found it here, great conditions and good price. Good customer service and friendly. My new Mac place to go now. read more

From a recommendation of a friend I decided to give a mom and pop place a chance.. instead of a corporate soulless chain. I purchased an iMac with all the bells and whistles and then some. Ray was extremely thorough and made my first Apple product purchase very easy and answered all my questions and concerns. It's a bit of a drive in the heart of Hollywood but well worth a look. read more

there are not enough places in the world like this. Finally some down to earth people showing some real kindness on this earth. I could not be more grateful for their great costumer service and wisdom. If you need any help with your Mac go here first. read more

These guys are great: speedy, thorough and reasonable! They got rid of a bunch of ad- and malware, and set up a firewall (or something akin to that) to protect my machine from future infestations. Support this local business! read more

Only a 15-min wait, they replaced my MacBook pro battery! The price is very good. It's as good as in-and-out!

This is the best service I've ever gotten at a computer repair shop, hands down. Ray spent several days trying to figure out what was wrong with my 17" MacBook Pro, and only charged for what he fixed. There was absolutely no charge for diagnostics or his time, only what got fixed. Really awesome service. read more

Came in after a co-worker referred me and Ray was great. Bought a Mac Book Pro and cinema screen for a great price. Have already recommended the place to others. Thanks again. read more

So helpful when my apartment flooded and ruined my laptop. Somehow they were able to completely restore it and very quickly. Really nice throughout the whole process as well. Hopefully I won't have to but if need be i'll be back! read more

Ray was very helpful in getting us the iMac we needed. He's an honest guy who made sure we were happy with our purchase. He's very knowledgable about Macs and answered all questions we had. Really friendly guy. We went with his recommendation on the SSD (solid-state-drive) as he says it's faster than a regular HD and we couldn't agree more. Only bad thing he's a bit far from us. But really worth seeing someone as helpful as him to get the mac you want. We could've chatted about macs all day long. His store is clean and all the macs he has for sales are nicely displayed and look very well taken care of. He won't sell you anything you don't need either. Would buy from him again. Keep up the great work, Ray!! read more

A fantastic Mac store with fair pricing and service. Ray is extremely knowledgeable and helpful. Highly recommended.

I had a problem opening up my Safari due to some kind of hacker program. I called MacPro and spoke to a guy named Ray. After listening to my problem he offered up a solution. I thanked him but, not being even basic tech savvy I called him back and asked if I could just come in. He said sure and even said it was a minor problem that he could fix free of charge. Hey why not? Ray fixed the issue quickly. It was by no means a serious issue but he was personable and the environment was pressure free and easy unlike going to an Apple store and waiting around. I'm not advocating that you call this place for free advice, but if I have any more issues in the future I will give Ray and MacPro LA a call. read more

Thank you Pro-LA and to Ray for repairing my 15 inch macbook pro after being told by another Mac repair store (Melrose Mac) that I needed a new computer. Pro-LA has exceptional service, prices and really care about their customer satisfaction. I spilled coffee on my laptop and was charged $50 for a diagnosis at Melrose Mac. After FIVE days they get back to me and tell me my laptop is shot and/or will cost north of $1400 to repair. I take my computer into Pro-LA for a second opinion and Ray diagnosis my laptop (for free), completely repairs it and has it back to me within 24 hours for the low cost of $299! Highly recommend Pro-LA. I'll be sending all my friends and family to them too. read more

This place was great Chris was super helpful. Everyone was nice great service. Thanks A+++++

I've been going to Ray for all my Mac needs for a couple years. I always feel like a get a fair deal and he and his team are great to work with. I highly recommend this spot. read more

Awesome place! So helpful and very professional. Highly recommend this place for all your computer needs. Helped me recover data. Super fast, to the point and no complications. THANK YOU! read more

AMAZING find!!! My 7 year old Macbook pro was at deaths door...twirly rainbow for 5 minutes at a stretch, DVD player kaput, USB ports barely functioning, it was ready for laptop hospice! Less than $500 and 24 hours later my computer is like new! Unbelievable fast and efficient! Ray is amazing and what a find!! Also good to know they sell nearly new computers for much less than the Apple store. read more

By far the best deals and service in town! I walked right in, had a few questions answered, and BAM walked out with the computer I've always wanted. I know from now on where to shop for future Apple products as well as get them repaired. I will most definitely direct any Apple users their way!!! Mark V. read more

I recently had to fix a hard drive that crashed. Although the drive wasn't repairable, Ray gave me a great deal on a new hard drive and extracting the data from the old one. I also had to replace the DVD drive in my computer. All the services were fast and professional. I also saw some good deals on refurbished macs. When my machine dies, I'll definitely come here for a "new" one. I couldn't recommend this place more. read more

I searched online for a few weeks for refurbished macs. I didn't feel comfortable with buying from an unknown vendor. I found out about MacPro-LA after searching for stores in the area. I am happy that I found them! Great service and I didn't feel pressured into buying a more expensive Mac. I went in having done my research, so I knew what I wanted. Although not "new", my 2010 runs circles around the dinosaur I'd been using. I've already recommended them to my friends. read more

I bought a used imac from Ray, I knew what I wanted, he still was very helpful and knowledgeable, no bullshit, no upselling....I was buying near the top anyways, but overall one of the best buying experiences. The machine is still running perfectly many months later. Looks like lots of yelpers like Ray, I'm not surprised. read more

I've not only purchased a refurbished laptop here (which works amazing and was totally hotroded out!) but also have had many repairs for myself and wife. They do amazing, affordable and honest work here. STAY CLEAR OF MAC ON MELROSE, here's the spot you're looking for. read more

I just can't praise this place enough. As far as friendly neighborhood computer repair goes in Hollywood, Ray is the guy to go to. He saved me almost $1000 recovering my data so I did not have to waste time and money at The Apple Store. And not just repair, if you are looking to purchase a new computer, definitely skip all the other stores and go straight here. Trust me, you'll get a better deal, he'll give you honest advice, and you'll be pleased with what you take home. read more