Called 4:00 on a Sunday. Was here by 5:30. Drain on AC…read moreclogged. Came back Monday with connection piece. 10 minute job. Very prompt and efficient in his work. Highly recommend.

They are reliable and very prompt. They respond quickly and always come out in a timely manner and…read morecomplete services properly

Boyd's prices, systems and maintenance are good and he really cares about his customers…read more When my 88-year-old mother's heating quit Mark Boyd needed time to replace the furnace. He brought over several electric heaters so she could be comfortable in her own home. Mark has also twice repaired the old air conditioner that came with her house, saving her the cost of a new system. When Boyd's replaced our wood furnace with a high efficiency gas furnace we wondered if we would stay as warm as with wood heat and how much fuel costs would run. Over the 2 winters we have used it we have been as warm as with wood and have never used an entire propane tank in one season.

Mr. Crawford was hired to evaluate the problems with my overflowing septic tank and then repair…read morethem. Mr. Crawford was on time and started work quickly. I was very impressed with how quickly he was ale to diagnose the problem. Mr. Crawford got to work on the issue quickly and then was able to resolve another issue with my pressure tank. Once the issues were resolved I gave Mr. Crawford $500 and he told me that he would return to level off the area he had to dig up in my yard. To me that sounded like he would return to complete more work... Right? Not the case, Mr. Crawford never returned and the promptly charged me 15% interest payments for each month as I tried to get him to return and finish the work. Like a fool, I gave up and payed the requested amount. Approximately $2,500. So a year goes by, and the pump Mr. Crawford installed quit working, also keep in mind it takes a significant time for the tank to fill so I would notice the over flow, so I don't know how long the pump had been out. Anyway, I figured call him, have him come check whats up and he can probably resolve it rather quick. Not so much, when I contacted Mr. Crawford he had the audacity to tell me I would have to pay $125 for him to come out and $85 per hour for him to resolve the issue I paid him $3000 for already... AND charge me for the cost of a new pump if it is not working. I understand stuff happens and things don't work like they should some times. 1 year? a pump that last 1 year? and then refusing to remedy the exact same issue you were paid to fix. No thanks, we'll try someone else for anything else. I think Mr. Crawford is a talented and useful repairman, but that is about it. If you have him work for you make sure to consider my warning and the others out there about his history. Thanks!

Reliable Heating and Cooling came by to give me an estimate for repair on my 50yr old gas furnace…read more After having a horrific experience with Hoffmann Bros Heating and Cooling where HVAC Tech DAN basically tried to strong arm rob me of $95 for a quote on repair he refused to give me, it was a delight to deal with a professional who had the time and patience to explain the particular situation that I am in with my aging and actually quite dangerous furnace. While he said my furnace is too old for him to make any repairs due to liability issues, he made a strong argument for a new furnace which i scoffed at due to price concerns at which time he immediately made me aware of their zero % financing option through Wells Fargo. He explained it very professionally and suggested that if I do fix it again myself to make sure there are plenty of CO (carbon monoxide) detectors. LOL, so needless to say I will be exploring their financing options! Thanks for your professionalism, Derrick/Reliable! You are an honest man/company. BTW... there was NO CHARGE for the visit!!!! 10 STARS

Thank God for Reliable Heating and Cooling and Marty in particular. He came to our rescue on a 105°…read moreday when our capacitor broke. He was willing to stop by at the end of the business day and help us out before closing up shop. We had air-conditioning back on again an hour after we called. Very appreciative.

They were quick to respond and arrived on time. However he told me my AC was low on refrigerant and…read moreask if I would like it filled. I agreed and about 30 mins later he came in to tell me it would be $400 for visit. He said the prices have increased several times this year. He then said that is all it needed..? Four hours later my air still didn't get below 72 degrees . Even when it was only 72 degrees outside at the time so it wasn't a hot day. I called and told him that since he's left my air hasn't turned off and hasn't adjusted temp . Two men came back this time and stayed for about an hour and told my husband my 10 year old unit needed fully replaced and he could do all this for $5500.. my husband said is there a leak what is the issues and they couldn't really give him an answer.. if my unit needed replaced why would he have done with first $400 in freon? I feel like they took advantage of me bc I was here alone with my 3yr old son and also trying to work from home.. very disappointed.. we will be going with another company in the spring for now my heat works great.

From the owner: Your Comfort is our Business!! Veteran-Owned with 47 years in expert service! Providing all your…read moreHVAC needs in Missouri and do free second opinions! Authorized YORK Dealer