On May 22, 2012 we signed into a contract for him to put in a new air conditioner for us for a…read moretotal of $1950.00. He stated he would be back to install the unit in two to three days. He required the amount of the parts up front, which was $1400.00. He never showed up to install the unit. We then started calling him at work and on his cell phone but he wouldn't return our calls. One time I used a different phone to call him and he answered. He said he would look on his computer to find out where it was and would call me right back, no call back ever happened. We called him over twenty two times in the next three weeks and he wouldn't answer nor would he call us back. We went by his office and he was never there. We then sent him a text informing him that this would be proof of request for the money. He then sent me a text a couple of days later and stated he would mail us the check that week. It never came. We informed him if we didn't have it by Wednesday we would file a consumer complaint against him. Another note on it is that after I signed the contract he check marked that they replaced it and dismantled it. However in his own writing on the receipt he made it clear he had not done the job.

Boyd's prices, systems and maintenance are good and he really cares about his customers…read more When my 88-year-old mother's heating quit Mark Boyd needed time to replace the furnace. He brought over several electric heaters so she could be comfortable in her own home. Mark has also twice repaired the old air conditioner that came with her house, saving her the cost of a new system. When Boyd's replaced our wood furnace with a high efficiency gas furnace we wondered if we would stay as warm as with wood heat and how much fuel costs would run. Over the 2 winters we have used it we have been as warm as with wood and have never used an entire propane tank in one season.

Highly recommend Advanced Plumbing Services! Arrived on…read moretime, very knowledgeable, kind & professional! Pleased that I wasn't over charged either. Thank you so much! I'll be calling here again if I have any other plumbing services needed. P. S. They will cross-the River to Augusta and, not act like it's a big deal.

Rick from Advanced Plumbing fit us in for a clogged toilet right smack dab in the middle of the…read moreChristmas season. These people are wonderful and reasonable and I highly recommend them for all your plumbing needs. They are efficient and prompt.

Mr. Crawford was hired to evaluate the problems with my overflowing septic tank and then repair…read morethem. Mr. Crawford was on time and started work quickly. I was very impressed with how quickly he was ale to diagnose the problem. Mr. Crawford got to work on the issue quickly and then was able to resolve another issue with my pressure tank. Once the issues were resolved I gave Mr. Crawford $500 and he told me that he would return to level off the area he had to dig up in my yard. To me that sounded like he would return to complete more work... Right? Not the case, Mr. Crawford never returned and the promptly charged me 15% interest payments for each month as I tried to get him to return and finish the work. Like a fool, I gave up and payed the requested amount. Approximately $2,500. So a year goes by, and the pump Mr. Crawford installed quit working, also keep in mind it takes a significant time for the tank to fill so I would notice the over flow, so I don't know how long the pump had been out. Anyway, I figured call him, have him come check whats up and he can probably resolve it rather quick. Not so much, when I contacted Mr. Crawford he had the audacity to tell me I would have to pay $125 for him to come out and $85 per hour for him to resolve the issue I paid him $3000 for already... AND charge me for the cost of a new pump if it is not working. I understand stuff happens and things don't work like they should some times. 1 year? a pump that last 1 year? and then refusing to remedy the exact same issue you were paid to fix. No thanks, we'll try someone else for anything else. I think Mr. Crawford is a talented and useful repairman, but that is about it. If you have him work for you make sure to consider my warning and the others out there about his history. Thanks!