I have been going to Mark since he opened up in Highland, never had a problem, dropped my tax papers off March 1, 2026. April 1, 2026. I stopped in to ask what was going on. They said my taxes were 3/4 away done and they were hiring more people 3/4 the way done WTF does that mean? Do they start my taxes and then put them in a drawer for a month? then after the tax date I stopped in Tuesday, April 21 ask them what was going on the lady behind the desk couldn't answer any questions I didn't know if they even filed an extension. (said somebody would email me, no thanks )Apparently they didn't even start my taxes, and then she tells me that Mark doesn't even work there anymore, some other guy owns it, but is using his name horrible business practice I should sue them, I don't have the time or the energy. I asked for my tax papers back and we'll go to somebody else. I told them to take Mark,'s name down. If he doesn't work there that's false advertising, don't go there nothing but amateurs. read more