Went to Macforum where I had to leave my computer for nearly two weeks. My computer was purchased in the US, so I had to negotiate with US service representatives to cover costs of repair (sans AppleCare), hence the delayed work time. When I went to pick-up my computer, it worked fine. However, the adapter still wasn't being recognized. Sophie and her manager stayed an extra hour in the store while a US customer support person gave them a code to complete the adapter replacement. Also, Jim Whiteford who does the technical repairs, communicated about the status of my computer and steps that needed to be taken with humor, softening the inconvenience. The team was kind, patient, and thorough, and I'd highly recommend bringing your computer or equipment needs to them. Thank you Macforum. Bonus: they are a 5 minute walk from the Gothenburg Central Station. read more

Well, Apple is Apple. If you need any apple gear fast this store is perfectly OK. It might not hold all the spare or extra parts but staff is helpful. They do not accept AMEX. read more

Excellent staff Awesome service orientated mind set Knowledgeable and easy going Nice little shop with good assortment of Ape related toys and stuff Must go in Gothenburg if you're in the typical love hate relationship with Apple read more

Very slow service in the store with staff that for the most point isn´t very knowledgeable. I´ve had a few warranty errands on apple products and it has always been a slow mess. Almost impossible to get hold of them over the phone, no reply via email and the people manning the chat only has rudimentary info on your errand and thus can´t help you so you basically need to get to a store to get an update. read more