Once in a while, something will be missing from an item that you win,but that's where the $7 gurarantee comes in. When u pay this $7, u can bring it back, no matter the problem! However I do understand the frustration if it is listed, as like new, but so far haven't ran across that! Probably my worst win was, I won a queen size mattress and didn't add the $7, and when I got home, it was a twin size lol Other than that, I loveeeeeeeeeeeeeeeeeeeeee this place!!! The people there are really really nice and helpful!!!! read more

6 items out of 8 are garbage. No more for me. Missing parts, stuff don't work or run. I'm done. I spent about 500 or 600 bucks in there only to be big time disappointed. Auctions are sketchy one auction closed and I had my 4 big items. I was watching very closely. I had won all 4 items. Then, I clicked on my items and had now lost one item. No more for me. Not transparent enough for me. Beware!!!! read more

I paid 132 dollars for an office desk that was in their words "like new". It was broken in 5 different places. I emailed then and they said it was inspected and if it was "like new" it had been inspected and my thirty days was up. Now u have been trying to get in touch with someone for over two weeks. I have left messages. I have requested a call back. I have sent emails. I took weeks to get any response. A rip off! Avoid at all cost! read more

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A lot of the "Like new" is not "Like New" parts missing or doesn't function. I suggest getting the buyers insurance then you have 5 days to return it if it doesn't work. That's what I do now. In my opinion 1 problem is the way they put things in the rows for pick up. It doesn't make good sense at all to put the heavy stuff on top of small or breakable stuff. I would suggest they have a class with employees on stacking. Just like when there use to be bag boys at grocery store. They didn't put can goods on top of eggs or bread. Or maybe they just don't care because it's sold and there is no pride in their work or their name. I do suggest looking at the "Research Product" button. Some of the estimated prices aren't true either so do your research. read more

I have loved Mac bid for a few years. I recently won dog food and when I got home it was filled with maggots. I emailed, called (left a message and got no response). Finally used Facebook messenger. At least a day between responses. Finally, today (5 days later) they wanted me to bring it back. I threw it out- after I had worms all over. Disputed on my credit card and not going back! read more

I am writing to formally express my outrage and disappointment regarding the treatment I received today at your Greenville.As a paying customer, I expect professionalism, courtesy, and basic respect--none of which were demonstrated during my visit. Upon arriving at the store, I was waiting for a manager to process my return. I inquired with an employee (Employee A) about the return process, but she simply dismissed me, stating that I needed to wait for a manager without offering any further guidance. My associate, who was visiting your store for the first time, asked if she could exchange our return items for two products she was holding. Rather than taking a moment to explain store policy, Employee A brushed us off. When Employee B arrived, we asked if she was a manager. She confirmed but then quickly backtracked, saying she was not "that type of manager" and that we needed to wait longer. As we stood there, five additional employees began circling us, creating an uncomfortable and intimidating atmosphere. After 30 minutes, Employee C, whom I believe to be part of loss prevention, arrived with two individuals behind him. Instead of calmly addressing any concerns, he immediately began yelling at my associate, accusing her of taking items from behind a yellow line. My associate clarified that she had taken them from the shelf, yet Employee C continued berating her, insinuating that she was stealing. This was beyond unprofessional--it was accusatory, hostile, and completely inappropriate. I intervened, trying to understand what was happening, but Employee C continued his aggressive approach, making baseless accusations and rudely questioning how long I had been in the store. Despite my attempts to de-escalate, he continued speaking to us in a disrespectful and confrontational manner. When I pointed out the unprofessionalism, he refused to listen and continued to argue with my associate. I was finally able to process my return, but the experience only worsened. The items I returned were listed as "open box" on the website, but upon receiving them, they were clearly damaged--missing parts, broken pieces, and exposed wiring. While processing the refund, Employee C, whom I later discovered was not loss prevention but a store manager, began digging through my items without explanation. My associate asked him to stop handling our belongings, to which he dismissively claimed he was "trying ato help." So I asked him to retrieve an item I had left on a table, he rolled his eyes, sarcastically said "yeah, right," and walked away. To make matters worse, the cashier then informed me that three items were missing from my return list. Instead of assisting, the manager instructed her to delete my membership--further proving the hostile and retaliatory nature of his behavior. I agreed to the cancellation, as I refuse to spend money at an establishment where I am harassed and treated like a criminal. As I attempted to retrieve my missing items, I noticed that the manager was following me through the store. Feeling unsafe and completely disrespected, I made the decision to leave without my purchases. This experience was unacceptable and damaging I felt like it was the 1930s read more

Mac Bid - Auction Houses Near Me - Greenville, South Carolina

Scam business, they do zero quality checks on products to make sure they match what they're advertising. The product I purchased has been swapped in the box with an older broken model. Customer service was totally unwilling to help. DO NOT BUY FROM THIS COMPANY. read more

Every item i have gotten from here was satisfactory. I make sure I read about the product before buying so that I know what I am getting!

This new location is a whole different level of niceness compared to the one in Cowpens. S.C. It appears to be in new building with a paved parking lot! It's busy; very busy! My daughter won an auction bid here for a nice inflatable air mattress. Tonight, she will be having a sleepover with children from a friend! There's plenty of bedding in place so I'm not sure why she won this or even wanted it! Anyway, this new Mac Bid is really nice! I recommend it! read more

Mac Bid - MacBid- Mauldin, S.C. - Auction Houses Near Me - Greenville, South Carolina

Worst purchases I have ever made in my entire life!!! Everything came used, filthy and either broken or missing several parts, even the items that were labeled "like new". I should have just set my money on fire. It all went in the trash. While in the warehouse picking up my purchases I watched them stocking items and the idiots literally threw the items in the areas right on top of other items. No wonder everything is broken. DO NOT WASTE YOUR MONEY AT THIS PLACE! read more

Recently purchased a vanity that was "like new" it's missing half the pieces, mirror, and lights. I can't even assemble it After purchasing online I didn't realize there was a buyer premium and an additional lot fee Spent $500 to get complete garbage. Don't recommend unless you pay an additional buyer assurance on top of all your other fees read more

All our local locations. Service good, great selection and pricing. Savings are there and membership is worth it! read more

Mac Bid - Site/app face - Auction Houses Near Me - Greenville, South Carolina

I wouldn't give them a star. Everything that comes out of Greenville has been horrible. They don't train their employees or either hire people who don't care. I know they say to check products you are bidding on, but who has time to run up and down the road. Maybe if you trained ppl you hired, there wouldn't be an issue. I personally think they need to close Greenville down. Either they don't know how to write a correct description of product, or they are just bluntly rude to customers. This hasn't just been onetime; this is like every time we go there. How about hire a manager that actually does their job. read more

The Greenville warehouse is an oven. No cooling or fans of any type available for the customers trying to hunt for the items they have purchased. The employees have a few fans that are aimed at the areas that they are working in or happen to be sitting at so they can check out the customers. When you realize you are benefiting from going outside to the black asphalt parking lot to cool off on a 90+ degree day from inside of the warehouse than it is not worth shopping for the discount items you have purchased. It is no bargain when you go home with heat stroke even if what you bought is what they said it was in the description which is still a gamble. There are no employees willing to help find your items or they are unable to help if you are lucky enough to find someone who will brave going all over the warehouse to try to hunt and peck out where the items may or may not have been moved to so that they can be taken home with you. We spent over 4 and a half hours looking for our items in the heat to only have 6 refunded to us as they could not be found. No discount is worth this much grief. It is not necessary as we were in and out of Anderson on the same day with more items in just 45 minutes. read more

Have gotten some good deals (5) and bad deals (6). Biggest issues with the bad are (a) stuff in the box is not what was purchased...something different or different model, and (b) products that were obviously returned by a an Amazon buyer where they stuffed an old and beat product while keeping the new one. Watch especially athletic products (basketballs, ellipticals, etc.) and yard stuff (especially hoses, which I and my friends have found were leaking or had a hole in them). You are beat if you don't buy the insurance so just pass on cheap items where the insurance is a significant portion of the difference between you winning price (your bid plus auction fee and lot fee) and the total retail price. There are a lot of dirtbags out there that take advantage of Amazon and then Amazon doesn't check the stuff that they sell to MacBid and, as they only look at the outside box, you get stuck with it. read more

Junk. Broken, missing parts, not as described. NOT recommended. I've bought several things and maybe 25% was usable.

I am a reseller and have been for several years, much more volume in the last 2-3 years. I purchase from bin stores, closeout and clearance sales and direct wholesale purchases. This type of auction venue is very different from shopping on EBay or at closeout. It takes education and patience with a strong purchase plan to do well here. I have purchased repeatedly from Greenville, Anderson and Spartanburg locations. Greenville gets 5 stars from me. They are organized and clean. Several staff go out of their way consistently to be pleasant and helpful (Brittany). Others sit around on their phones and ignore customers. The system is easy to follow and locate your own items. I also spend time talking to other resellers who have great ideas and advice. Thank you. There is a lot fee for each item but you just have to figure it into your final price. Any business owner does this every day. It's not rocket science. Anderson is very different and I suspect they have theft problems from their system. Spartanburg looks to be newly opened and just organizing. I have gotten consistent incredible deals at these locations. Most of their items are complete and new in package. I appreciate there's a photo of the actual item so I can see packaging. Checkout, even with a hundred items, is super fast. This also has its stars, like Danny who is helpful and fast. I strongly encourage ppl to print their invoice to keep track of items at pick up. I prefer this venue over bin store bc items aren't strewn all over and dirty. This has become my favorite resource for inventory. But do yourself a favor and watch YouTube to learn. I find their comps to be spot on 95% of the time but you should always do your homework. This venue isn't for everyone. It takes discipline, research and diligence but it's a very accessible and worthwhile resource. read more

Very disappointed, won an item at the Anderson location, drove 64 miles roundtrip only to get there and they had the incorrect listing, I understand mistakes can happen but their level of rudeness is unacceptable, I was very nice about it but they really just blew it off. read more