A must visit if you are in São Paulo! I went in March and admission was free (R$0,00). There was a…read moreline to get in, but it moved pretty quickly. You will walk through a security metal detector right before you are let inside the main entryway of the interior.
I traveled from Pinheiros - I took the metro from Faria Lima station to Luz station. A one-way ticket for the metro should be R$4,30. There is a huge park across from Luz station where I walked through and explored a bit before locating Pinacoteca.
Pinacoteca had some of my favorite exhibits on display when I was there. I kind of felt like I was in an NYC museum. Yes, there were a good amount of people inside, but it was not overly crowded and there were plenty of areas to disperse to if you prefer to see things with few people to no one around.
I did have a hard time trying to figure out where the real exit was though, haha. I went so many different ways that seemed to lead to a dead-end (emergency exit door that I was afraid to try to open in case an alarm would sound). There is a cafe at the bottom floor by the main exit once you do find it. The line was pretty much by the door. I took a peek inside and it appeared like a buffet almost but I could be wrong. Must have been good cause they were crowded. I remember walking by the outdoor dining area on way to the entrance of the museum from the park and it looked busy.
There is a small museum store outside with colorful umbrellas, tote bags, books, shirts, and other merchandise. The museum is also multi-level - elevator accessible as well as stairways on every corner I think (or at least on two opposite ends of the building). Ubers can pick you up / drop you off from the street side that faces the front of the museum.