I would NOT recommend moving into The seasons at Celebrate Virginia.
While I would have given a decent review for the Seasons at Celebrate Virginia before...even though they overcharged me on my rent twice, didn't clean the pool and pool deck regularly, the "gated community" gates were broken more times than not and they took away amenities that we were "sold" on such as the free printers/printing in the business center and free coffee/tea anytime ...I no longer can give them a good or even mediocre review.
We moved out of the Seasons 4 months early meaning we had to break our lease due to purchasing our first home. For starters, The Seasons at Celebrate Virginia charge an immense amount for a "lease break/lease buyout fee", ours was $2,300! We knew ahead of time we would be charged the fee but when you find the right house to buy, you have to jump on it. We were fine with paying the fee and even got an extension to pay it since we were never late on rent and they knew we were buying a new home which is costly. However, due to the carelessness of the staff our names were sent to a debt collecting agency 7 weeks BEFORE payment was due! The debt collector not only called me and my husband but they called my mother, & mother-in-law requesting money. How humiliating, especially when unnecessary! My husband and I have NEVER been late on any bill at any time!
This could have been a huge hit to our credit had we not been on top of it and connecting the apartment with the debt collector. The apartment company didn't even know it had happened! Even after they claimed this was resolved, the debt collector said he could give me a deal to pay it off with him aka a discount on the $2,300. Between all the phone calls and emails between the debt collecting agency and The Seasons at Celebrate Virginia, I spent hours fixing this. Yet, all I kept hearing was "sorry, I don't know how this happened" or "sorry, it was a computer glitch". One thing I learned quickly with MAAC (who owns The Seasons at Celebrate Virginia) is that they are full of a lot of excuses. Anytime anything went wrong, even prior to this, there was an excuse...blame it on the resident children, or blame it on the former owners, or blame it on the computer, whatever it was there was NO accountability.
When I asked what they were going to do to rectify this situation, they claimed they couldn't do anything...if we wanted a discount on the buyout fee they could send us back to the debt collector and get the discount from him. I know this isn't true, this is business and there is always room to negotiate especially when the business is at fault. MAAC/The Seasons at Celebrate Virginia and their staff are horrible at customer service and are ethically wrong. How would they like it if I messed with their credit?!
I could never recommend an MAAC property or The Seasons at Celebrate Virginia. read more