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    Wonderful property management company. Renting with them was a breeze. Great communication and delightful to work with. Thank you!!!

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    Shane Nguyen - Top Agent - Sotheby's International Realty - Shane's design and preparation of my house

    Shane Nguyen - Top Agent - Sotheby's International Realty

    (79 reviews)

    Highly recommended!…read more Shane acted as my listing agent and worked efficiently to get my house sold and efficiently helped with navigating any issues that came up. He was always a quick message away and his effort and dedication was evident from the beginning. He helped with multiple issues that came up including negotiations and repairs. But most importantly, he was honest and considered my best interest in the decisions he recommended, which the other reviews here will also attest to. I actually found Shane through Yelp and am very happy that I made contact. I know who I'm going to the next time I have a real estate-related issue.

    Shane helped us sell our condo in a highrise building just off the strip and in the process found…read moreus a house as investment property. I was amazed how quickly he was able to get both transactions completed. The condo was listed at the end of January and in a couple of days we had a firm buyer. This was in a building that had similiar properties that were on the market for weeks or months. Ours was in contract in a few days and closed 3 weeks later. It was the fastest sale of a property that I've personally experienced in my life. Once we had a buyer, Shane focused on helping us negotiate buying another investment property. We found a house in Henderson. The house had just been listed and by the time we were able to get an appointment to tour the house (Feb 10) there were 4 or 5 other interested parties. We liked the house and Shane advised us what to bid. Then we waited, but Shane was working behind the scenes negotiating with the seller's agent. With his skills, he was able to get the seller's agent to accept our bid over the others. It didn't stop there. Once we got the appraisal and inspection reports, Shane was able to get the seller to agree to the lower appraisal amount, saving us thousands off the asking price. We closed escrow about a month after our initial tour of the house. Shane coordinated and negotiated everything for us. Even worked with the lender that I had chosen. He certainly made both transactions go smoothly. We wouldn't think of working with a different agent when we're ready to buy/sell property.

    Tony Vane - Berkshire Hathaway Home Services Nevada Properties

    Tony Vane - Berkshire Hathaway Home Services Nevada Properties

    (106 reviews)

    Selling a home after a family member passes away is always going to be super stressful, but my…read moresituation was especially difficult because the home my late uncle owned in Vegas was co-owned by my ailing grandmother, and I was out of the state trying to manage her care. From the moment I reached out to him, Tony (and, later, his associate Rachael DiPietro) made the homeselling process incredibly smooth, keeping me in the loop at each step of the way, instantly responding to every question I had, and making sure to look out for our family's best interests. After a couple phone calls, I met him in person when I flew in to Vegas to move some things out of the home, and he checked every box, just a genuinely smart, knowledgable person. He went above and beyond at every step, hiring the contractors to clean the home, handle landscaping, and photograph it for sale. He literally got on his hands and knees with a bottle of Goo Gone to remove a bunch of carpet tape marks left in the kitchen! Who does that?? As for the sale, we ended up with multiple bids right away and it closed above asking. Except for one notary signing, everything was handled remotely and digitally, which was exactly what we needed at this difficult time. I don't know how it could have gone any smoother. Incredibly impressed, I can't recommend him highly enough.

    Tony and his team are super. During the sale transaction in Las Vegas, Tony explained the current…read moremarket conditions thoroughly. He always responded to my questions quickly and provided helps right away when there were issues arise. With proper pricing, I received two offers within a week and the house was sold at full asking price. Tony and his team are always appreicated.

    Havenhurst Realty & Property Management

    Havenhurst Realty & Property Management

    (4 reviews)

    Summerlin

    I recently worked with C. Kelly Hurst from Havenhurst Realty and Property Management on rehabbing a…read morerental property where the tenant had lived for over 10 years. The home needed extensive work, including new carpet and vinyl flooring, interior paint, garage door opener replacement, landscaping, trash removal, minor plumbing repairs, sliding glass door adjustments, and a full home cleaning. Since I live in California, Kelly handled everything for me as he coordinated with contractors, gathered quotes, and managed the entire rehab schedule. What impressed me most was the speed and efficiency. The property was completely rehabbed and rent-ready in under three weeks. Even more, Kelly secured and placed a qualified tenant before the home was listed on the MLS. I was expecting at least three months of vacancy, but thanks to Kelly's hard work, it was only one month. As a real estate investor for over 25 years, I can confidently say this was the best property management experience I've ever had. Kelly truly went above and beyond, and I highly recommend him to any property owner looking for reliable, hands-on property management or real estate services. Hard to find trustful people like Kelly in Las Vegas.

    This was the worst experience I have ever had with a real estate professional…read more I hired Kelly Hurst to sell an inherited Las Vegas condo under extremely difficult circumstances. I live out of state and was very clear from the beginning that, because of my health, work, and the circumstances surrounding the property, I needed to be as hands-off as possible. A major reason I agreed to work with Kelly was his representation that his property-management experience made him capable of handling the eviction, the property, and the practical complications of the sale. What I received did not reflect the level of competence, support, or professionalism I was led to expect. Although Kelly handled the eviction, he did not provide identifying information I requested concerning the former occupants in case I decided to pursue a civil claim related to the significant financial damage they caused. He sent me a video of the condo's contents, but his commentary was unprofessional and conveyed that he resented being asked to deal with the property. My most important personal objective was preserving some of my deceased brother's belongings, consistent with my deceased mother's wishes. Because I could not travel to Las Vegas, I asked Kelly to coordinate access for a basic third-party packing service such as TaskRabbit. I was not asking him to personally pack anything or pay for the service. I needed someone local to facilitate access so that a service I paid for could retrieve and ship a limited number of items. He refused. Even after my financial advisor tried to help facilitate a solution, he remained unwilling to assist. Without anyone in Las Vegas to coordinate entry, I was effectively backed into a corner and ultimately had to authorize donation or disposal of the contents so the sale could proceed. To my knowledge, he did not arrange for the contents to be donated or disposed of either, despite my written instructions. His communication with me was repeatedly rude, dismissive, and defensive. When I expressed that the situation had not been resolved for me, he responded with comments such as, "I thought we were past this." Eventually, the working relationship became so stressful that I stopped communicating with him directly and had my financial advisor serve as a buffer. The closing process created another unnecessary crisis. I realized at the last minute that nothing had been arranged for the notarized documents required from me as an out-of-state seller. I contacted the title company myself. When the need for notarization was confirmed, Kelly pushed back and stated that he had not heard of this and believed the documents could be completed electronically. The title company then had to explain to him that documents being recorded required notarization. This delay created avoidable last-minute stress during an already overwhelming week. Kelly did not have to conduct a substantial marketing effort to locate a buyer. He knocked on a neighbor's door, and that neighbor happened to want the property. I still received an extremely poor financial outcome, lost the opportunity to preserve my brother's belongings, and had to personally intervene to make sure essential closing requirements were completed. I completed this sale despite the representation I received, not because I felt competently supported by it. In my opinion, the service provided did not come close to justifying the commission charged. I would not recommend Kelly Hurst or Havenhurst Realty & Property Management. If you need an agent who can manage a complicated or emotionally sensitive transaction with professionalism, initiative, accurate information, and compassion, my experience strongly suggests looking elsewhere.

    Real Estate by Design

    Real Estate by Design

    (26 reviews)

    We were fortunate to find Real Estate by Design three years ago when looking for a home rental…read more Jackie and her team were extremely knowledgeable about the market and made us feel like we were their only clients. When we found the house we wanted Jackie and her team made it happen. We were in the home for over two years and each time we needed something fixed Real Estate by Design team was on it immediately. You can not only pay your rent on-line but can get maintinance taken care of on-line.

    Dishonest & Unprofessional: From the beginning, Jackie has had a passive-aggressive & condescending…read moreattitude. To make things clear, I have always taken good care of the property. The house is a "reverse floor-plan" & it sat vacant for months before I moved in. I have the house professionally cleaned every two weeks, I don't have pets, I don't have anyone living in the house besides my child, I don't smoke, I haven't drilled into the walls & I have treated the property with respect. But I'm now realizing there seems to be no point. Through these two years of renting, there's been different instances where Jackie has been unprofessional. Before I signed my lease, Jackie made condescending comments about me having to rent a studio for legal reasons while I was in the middle of separating from my abusive child's father. My child's father is an attorney, & we were battling in court at the time while I was trying to move & find a new place for myself & my two-year-old. Jackie would also repeatedly ask me, in a condescending way, how it felt to "finally live in a house," & "not live in that little room" as if I had never lived in a house before. In reality, I have lived in brand new houses my entire life as a Vegas native & I had previously lived in a house with my child's father in QueensRidge. While I was signing the lease, Jackie also made comments about my "low credit score," even though both my credit score & income easily exceeded the rental requirements. After I moved in, the washer malfunctioned & flooded the downstairs. Jackie immediately accused me of leaving the house with the washer running. I had to send her a video showing that I had actually been upstairs when I heard the water & that I ran downstairs to unplug the washer. She then blamed me for an already-ripped green cover over an outdoor water pipe & questioned why I wouldn't "cut that ugly green bag," even though the bag came with the house & it's sole purpose was to protect the house's pipes. She has also repeatedly texted me pictures of my trash cans that she took from inside her car & complained about the cans being kept inside my private courtyard on the side of the house, even after I explained that the odor from my child's diapers is too strong to keep the cans inside the garage. I also told her my neighbors put their trash cans outside too. Jackie then claimed that the HOA had sent letters complaining about the trash cans. However, when I specifically asked her to send me pictures of these alleged HOA letters, she never provided them. Throughout these two years, I've complied with these specific situations and other situations. Just recently I had issues with the sewer pipe & the washer downstairs. The sewer pipe behind the washer had years worth of mold & damage, while the washer also had mold. The whole house was smelling like a sewer, even when the washer wasn't running. Jackie then sent out a technician & he offered to fix the sewer pipe & washer for $75. The technician also said twice on camera (I have cameras in the house) that he spoke to Jackie & that she was responsible for the $75. Next thing I know, Jackie said I owed her over $300 for the "damages" even though the technician said I was not responsible, due to the sewer itself being part of the home's structure. Now Jackie just sent me a notice to perform a lease condition for "damages" and pay $270 or I'll be evicted. It's clear that Jackie is being dishonest & is determined to nickel and dime tenants over any little thing. At this point, I'll exercise every legal right, and deadline available to me until my lease is over--just because I can. Decent tenants are hard to find, but apparently Jackie has yet to realize that. Instead of appreciating a tenant who pays rent, keeps the home professionally cleaned & takes care of the property, she seems determined to create unnecessary conflict. Based on this pattern & her past reviews, I wouldn't be surprised if Jackie finds something else to blame me for when it comes time to return my security deposit. Renters don't want to deal with a hostile property manager, & I'm sure homeowners don't want to hire someone who drives good tenants away. Message me if you're interested in screenshots.

    Stonegate Real Estate Services - Come visit us today! Here at Stonegate our highest priority is to treat our clients like Family!

    Stonegate Real Estate Services

    (30 reviews)

    This company is a joke. I would not recommend their services to anyone. We lived in the house for 5…read more years and left it spotless when we moved out, yet they still charged us for painting. After 5 years, normal wear and tear on paint is expected, but the house was very clean. They also charged us for the stove, even though it was spotless as well. It was an older white stove, and the fading was simply due to age and normal use. It felt like they looked for any excuse possible to avoid returning our deposit. We also paid an extra deposit for the keys and garage opener. I even showed them the receipt as proof of payment, but they claimed the payment was for something else and refused to return the money. Very disappointing experience. Do not use this company.

    Scammers. After an eviction (yes, an eviction, but hear me out) they "threw away" all of my…read morebelongings, furniture , electronics etc, immediately. By law they have to store it and provide me reasonable accept my things and charge me for storage, inventory, etc. They texted me and said I could have my stuff for $160. The next day, they stated it was a " full clean out" and that they trashed everything. This was just over 1 week after the eviction. They avoid my calls and texts so I called from a different number. They ended the call promptly when I informed her that the call was being recorded. I have since filed a police report for theft. I also have a statement from the marshal who physically served the eviction and locked us out stating that he saw, and even mentioned to us that we were leaving a lot of stuff behind and that they had to store it for 30 days. This company rents out units "as is" and they are in terrible condition. People pay because they need a place to live. I watched an old lady (a tenant apparently) in the office Complaining about her air conditioner being broke. She kept saying she didn't understand how to submit a ticket online. They were arguing with her instead of trying to help her. It was sad. If you read these reviews carefully, the "good" ones are obviously fake. All the bad reviews have a similar theme and they all complain about the same things.. If you have any other choices, don't rent from here.

    JohnGriffith Realty - Reverence in Summerlin

    JohnGriffith Realty

    (59 reviews)

    Summerlin

    Working with Trip was truly one of the best parts of our move to Las Vegas! From the very…read morebeginning, Trip went above and beyond to help us find the right home. Trip was incredibly responsive, patient, and professional throughout the entire process. Trip took the time to understand exactly what we were looking for, answered every question we had, and always made us feel like a priority. Moving from another state can be stressful, but Trip made everything so much easier with knowledge, honesty, and attention to detail. I especially appreciated how dedicated Trip was--not just showing us houses, but making sure we found the right one for our family. Trip's communication was excellent, and Trip guided us through every step with kindness and professionalism. And you could tell that how happy she is in what she's doing. I highly recommend Trip to anyone looking for a realtor in the Las Vegas/Henderson area, especially for anyone relocating. Thank you so much for going above and beyond. We couldn't have done it without Trip!

    If you're looking for a great agent, that listens to your needs, assures your uneasiness and…read moreadvises you like you are family then you should definitely see Mike Bitwinski! Hands down the best! From the beginning of our house hunting search he was extremely communicative and replied to all of my texts no matter what time it was, he took all of our wishlist and budget to create a great list of possible homes to tour and he even took a day to show my family and I our top choices! He did his homework on every single property I inquired about and made a huge impact moving forward in my search to find a house that checked all the boxes. He definitely made the entire process that much easier! I am very grateful and cannot thank him enough for helping us find exactly what we needed. Definitely puts a lot of care and thought into his clients and trust me when I say it shows! If you need a great realtor look no further! Mike, thank you for everything that you've done for me and my family. Mahalo nui loa/Fa'afetai tele lava! (Thank you very much)

    M Realty - propertymgmt - Updated October 2026

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