1. M.R Car Sales

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Cardiff, CRF

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M.R Car Sales

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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8 years ago

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Renault Cardiff

Renault Cardiff

(7 reviews)

We had purchased our first Renault from Renault Cardiff used cars department in September last…read moreyear. Completely blown away by the professional service received from the sales team, in particular Lee, Ryan and Manager Peter who made the process easy and simple with no pressure or hard sell at any point. Without going into too much detail we did experience some frustrating teething problems with paperwork and the car itself which took months to rectify but the level of communication and support from the team was outstanding. Peter made sure we were kept up to date at every turn with all queries answered straight away and worked tirelessly until everything had been resolved. I genuinely don't think we would have had this level of service from another sales team!! FYI We have just taken receipt of our second car from Renault Cardiff! Excellent service from a great team, thank you again Peter, Ryan & Lee.

Absolutely appalling serviced post sale from Renault car broke after five days and they are…read morecurrently avoiding my statutory rights. since on the 4th of February they have come up with three different excuses as to why I won't be allowed to refuse the car all of not legally binding and they are still in breach of contracts and my rights to refuse this they have also damaged the car since it's been in their care since the 4th of February stating that they're going to charge me per day to have my them while the investigation is ongoing Peter from Renault Cardiff is categorically refusing to support me or help me whatsoever and refusing to provide me with critical documentation that states the car had been safety checked prior, to which at this time it looks like it wasn't done which is why they're now offering to buy my car back at a much lesser rate than I paid for it Because they can't produce the time stamped documents (150 point check, safety check, road test)

M.R Car Sales - car_dealers - Updated October 2026

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