Sibbie is the manager here at the Simpsonville public storage. We met her yesterday when we…read moreinquired about a unit to store our household belongings while we were between homes, building our new home. She was incredibly welcoming and had tons of advice about our quick move including suggested size unit. She drove us to the different size units and showed us wonderful professionalism and tons of information. She truly loves her job and treated us like family. She offered various purchases to us with included info in a non pushy way. (Lock, packing supplies etc) turns out their prices are very good- I did my research. We signed the contract, purchased the lock from them and begin to move our things. On our second trip to came over and offered us bottled water and checked to see if we needed anything. She personally drives the facility And checks the units daily. Wonderful experience, super helpful and informative, very very sweet, and feeling very happy we are storing our things here while we build. Thank you Sibbie! *******Adding unfortunate notes to my review. Absolutely nothing to do with Sibbie and her customer service. (thats why i am keeping the 5 stars) We signed our storage unit contract in June. November I received a price increase notice. I called Sibbie and she suggested I call customer service (corporate deals with pricing). The online price is cheaper than what i WAS paying and even more cheaper than what the price increased to. I called customer service to see if they could work something out with me. I thought it was unfair the prices were increasing so high. Customer service rep may has well been a robot. She just kept saying "you can expect prices increases at anytime once or twice a year". I asked about loyalty or working with me on price. She just repeated her message. So if you use Public Storage expect exceptional customer service at this location, but definitely not with corporate. And keep in mind they submit price increases once or twice a year. At this rate, my monthly cost could INCREASE $30 or MORE EACH YEAR.

So easy to set up. Everything was ready to go. Vita is wonderful and called to check to make sure…read moreeverything was good. We really appreciated that. Also the price is awesome for what we needed.

I have to drop in to say how amazing the Manager Kim is. Her customer service is nothing short of…read moreamazing. Every conversation, every encounter I have ever had with her is total excellence!!! Thanks Kim. You rock lady!!!

From the owner: Convenient, affordable self-storage solutions are waiting for you at Hwy 221 Storage in…read moreSpartanburg. Choose from a variety of storage unit sizes and take advantage of amenities like climate-controlled storage, online bill pay, and advanced security features. Rent or reserve your storage unit online now!

Renter beware! Sign up for autopay and they will increase your rate without notification. They…read morehave increased my rate over 100$ in a year! This is excessive! Will be moving my belongings out unless they resolve this issue of excessive rate increases without notifications!

This is a great storage facility. I have been very impressed with their service and standing…read morebehind the previous owner. We started with the previous company Simpsonville Self Storage and the owner named Steven. I had picked this storage unit for my mother moving from Texas. When I arrived back from Texas I was surprised the company had been purchased and they had no record of my previous reservation with Steven from Simpsonville Storage. Oh goodness what a mess, I soon learned the previous owner had lied to me and didn't bother to reserve or pass on any information even though it had only been a week. (He knew the business was up for sale and purposely lied to me and mislead me). Upon working with Karen at the new company, She helped me figure out all the paper work and managed to get me a unit the same day! Karen, is amazing! I was in a pickle for sure, and she was able to make it all work for us. I have been very impressed with her service and would recommend this storage facility. Its clean and the new company cares.

Fairview Road Storage was a wonderful experience. Miranda was who we dealt with the most and she…read morewas a joy to work with. They are a family owned business, but you wouldn't know it immediately unless you asked. The place is very clean and very secure. I highly recommend this storage facility if you have a need. One more item: They have units from very small to large. Go check them out.

They were very easy to work with when our house sitter showed up with a motorhome that wasn't…read moreallowed in our HOA. The gentleman at prime storage was very helpful, showed us the only remaining spot which worked and then put it under our housesitter's name but allowed us to pay for it with our credit card. The house sitters were able to get their motorhome out as needed, so it worked well for all of us.

These poor excuses of humans had the audacity to double bill a widow right after her husband…read moreunexpextantly passed. The unit was vacated, they didn't cancel in time and Prime Storage wouldn't forgo charges. As if that wasn't nasty enough. After she paid off the additional entire month, PS failed to turn off account allowing automated payment to occur again. When questioned, they feigned ignorance.