Went there for a massage, they had double booked us with someone else. Mistakes happen but offering…read moresomething else or at least an apology would have been nice. A couple of the saunas were broken but otherwise it was nice.

Rated as one of the 10 best spas in Sweden, I recommend to spend a day at the spa which cost around…read more700 sek (60 usd) and it includes breakfast buffet, use of the facilities such as saunas, turkish baths, steam rooms, aromatherapy, cold and hot pools, relaxing spots, tea room, fancy dressing rooms and lockers, bathrobes and sandals so cozy you won't want to return! and the outstanding outdoor pool which is at 30 degrees in a -10 degrees weather. Absolutely fantastic! I left feeling energized, purified, unstressed and in loooove!

The view is beautiful and it's nice and clean. The massage was average, not great. The steam rooms…read moreare far from warm enough. The little snack room is cute but I had to empty the waste coffee and water myself because it was full and several people couldn't get coffee.

The husband and I do love a good European spa experience, especially one with a view. Our spa…read moreentrance was included in the room price which was good considering we found that they charge 80 usd for entrance. You can change into your robe and slippers in your room and then check in at the spa entrance. They recommended we book a two hour timeslot but when we arrived we found that it wasn't really enforced and you could pretty much come and go as you please. We checked in and they gave us a complimentary spa bag and a tour of the spa facilities. The spa consists of three levels. The top is checkin with a small shop of lovely scented things as well as a yoga room with complimentary classes. The second level are the pools and saunas. Downstairs to this you'll find some complimentary juice, tea, fruit, and a few other snacks in a relaxation room. The spa level features an impressive glass box pool that hangs out over the edge of the building so that you can watch the cars and people bustling below and they can watch your..undercarriage. It had some nice views and was quite refreshing with the crisp weather. The other two inside pools, saunas, and steam rooms were all nice and everything was beautifully decorated with the fresh clean botanical design of Upper House. We did not try any of the services but enjoyed the pools even though it was pretty crowded. Overall it was a nice spa sporting some impressive views from the Gothia Towers tippy top.

New experience very much better then the old one below. Friendly and professional service and food…read morequality still at the same high level. Old fashioned restaurant. Servant serving my table did not get the order right and forgot about my main dish.... "Do you want more food?" She asked kindly 30 min after i finished my starter....... sounds like a bad joke but really happened. Not a real surprise when you do not speak english AT ALL. Food is really good but quite expensive.

This hotel is great. Staff is very friendly and extremely focused on your wellbeing while staying…read moreor dining here. You will get pampered if you go here. Food is amazing, they really go the extra mile here, both at dinner and breakfast. Feast like a king, I would say. Rooms are large and spacious. The name also indicates that America is the theme of the design, but I would say it is close to something from the Great Gatsby.