I had never hired a private investigator before, so I honestly didn't know what to expect. I was looking for someone with strong experience working in the North Shore area of Massachusetts, and when I came across Susan Lyons -- a female-owned PI firm with fantastic reviews -- I immediately felt like she was the right person to call.
From the very beginning, Susan was responsive, professional, and easy to talk to. I'm located in California, and she made the entire process incredibly convenient. Her pricing is very reasonable, and it's clear she is truly skilled at what she does.
What stood out the most, though, was her kindness and patience. Most people who reach out to a PI are dealing with something sensitive -- and I was no exception. I was looking for someone from my past, and Susan handled everything with compassion, discretion, and a reassuring confidence that put me at ease. read more